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Riva Boutique Hotel & Restaurant

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riva Boutique Hotel & Restaurant

Signature Room | In-room dining
Exterior
Handrails in stairways
Family Room | Individually decorated, individually furnished, desk, laptop workspace
Signature Room | Bathroom | Towels, toilet paper

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
12-14 W Clyde St, Helensburgh, Scotland, G84 8SQ
  • John Muir Way - West
    1 min walk
  • Hill House
    3 min drive
  • Duck Bay Beach
    18 min drive
  • Glasgow (GLA-Glasgow Intl.)
    41 min drive

Room options

View all photos for Superior Room

Superior Room | Individually decorated, individually furnished, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, desk, laptop workspace

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Signature Room

Individually decorated, individually furnished, desk, laptop workspace

Signature Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Riva Boutique Hotel & Restaurant

3-star Helensburgh hotel with restaurant
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include concierge services and a 24-hour front desk.
Riva Boutique Hotel & Restaurant offers 14 accommodations. These individually decorated and furnished accommodations include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Helensburgh hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Riva Boutique Hotel & Restaurant is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:00 AM.
Riva Boutique Hotel & Restaurant has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hiking/biking trails

Family friendly

  • Highchair

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per stay, plus a deposit of GBP 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: GBP 25 per stay
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Riva & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel
Riva Boutique Hotel & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel Helensburgh

Riva Boutique Hotel & Restaurant Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 130 out of 250 reviews" "
Rating 8 - Good. 59 out of 250 reviews" "
Rating 6 - Okay. 38 out of 250 reviews" "
Rating 4 - Poor. 11 out of 250 reviews" "
Rating 2 - Terrible. 12 out of 250 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay to meet friends. Had a lovely meal and very pleased with my room. Would recommend this hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Abdul Mumit Chy, Edinburgh

Disliked: Staff & service, property conditions & facilities
Poor Customer service, in the bedroom & bathroom things are broken and not working properly. Late night the hotels was audible because there was a pub next room near the reception. The breakfast was disappointing with no hot meals just continental breakfast. Lastly early check out of 10 am with no comprise and extra fee charged for later check out. Very disappointing stay 😟
Stayed 1 night in Aug 2024

6/10 Okay

Lizzie

Liked: Cleanliness
Welcomed by a very friendly lad who was new to the hotel. Room small but clean and good price. Very dog friendly. Sunday evening and told by rather sullen manager (who did mellow slightly) that we couldn't have anything to eat. Eventually agreed we could (info said last order 8.45 and this was about 8). Excellent pizza and salad with friendly waiting staff.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

6/10 Okay

Nigel

Liked: Property conditions & facilities
Helensburgh stop
Very average hotel. The pillows and towels were dirty. Room was extremely hot. Needed to search for staff, but they were friendly. Young girl at breakfast was new, and probably tried the hardest to please guests. Breakfast was toast and cereal with a little fruit salad. No view in the room but the hotel is right on the water, with free parking just a short walk away at the leisure centre. Didn’t have dinner at the hotel but by all accounts it is popular. Not really boutique!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night away
Had a lovely night stay here. The room was beautiful. The staff were really lovely and the breakfast was too. You could here a bit street noise from the rooms but that would be my only negative.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good staff lovely had a few drinks in bar was not overly pricy bed very comfortable . In the morning the continental was good and enough for us .
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The food and the staff are great.Have stayed there on two occasions .
Stayed 1 night in Jul 2024

10/10 Excellent

JULIA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has recently been upgraded, room was clean,nice and quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Great room shower was running cold
Stayed 1 night in Jul 2024

8/10 Good

Beverley

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfy and dog friendly
The room was lovely, comfortable and clean (we had a smaller room previous week and there wasn't much room for our little doggie, but this one was slightly bigger and it made a difference). The lady who welcomed us was lovely both when we arrived and at breakfast. The reason I marked middle point for service was because we had a meal in the evening and we were one of three groups who were waiting quite a while to get served and for empty pots to be taken away. That said, the food was lovely too! It may be down to only two members of staff being on; but it was a very long wait where each one of us had to go to the bar to ask for menu's; order to be taken...
Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd stay
So friendly and rooms are comfy and spotless. Love the record player in the room. Complimentary water n wee chocolates. Breakfast is continental. Very tasty. This was our second time staying. We were in room 9 on the second floor. No a great view but the room was smashing. We will be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, enjoyed our stay and lunch
Stayed 1 night in Jul 2024

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

William

Stayed 1 night in Jun 2024

4/10 Poor

Matthew

Traveled with partner
Disliked: Staff & service
The room was pleasant and adequate for a one night stay. Bed was comfortable. Breakfast was appalling. Very little food available, no service, very poorly organised. Bacon, sausages kept warm and did not looked cooked.
Stayed 1 night in Jul 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was a nice little hotel, absolutely fine for our short weekend break visiting friends. The staff were lovely, very helpful and friendly.
Stayed 2 nights in Jun 2024

8/10 Good

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Michael

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Overall stay was fine. Friendly staff and tasty dinner. Room was nice, but obviously needed new sealant around shower as very mouldy and no coffee pods supplied despite that being a feature of the room. Breakfast could be improved - found it slightly odd to offer some aspects of cooked breakfast (4 types of meat), but none of the other aspects (like beans, mushrooms, tomato) to round it out - and coffee was seldom refilled.
Stayed 1 night in Jun 2024

10/10 Excellent

Colin

Stayed 1 night in Jun 2024

10/10 Excellent

Rex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a little gem, lovely hotel good food , comfortable room and a delicious breakfast from Debb. Highly recommend 👌
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities
Disappointing stay
We stayed here for one night in between destinations and were disappointed in the stay. We had high hopes since our other accommodations for our trip were also at small boutique hotels but this was lacking. The photos looked really nice but we found the place to be underwhelming and the room was even smaller than expected with minimal privacy for the bathroom. The window looked into a weird fake plant screen and didn’t provide for much draft to keep the room cool. The breakfast was lacking, there was hardly anything available. The staff seemed to be going through the motions and not very hospitable. Not much available in the town either, I do not plan to return to Helensburgh.
Stayed 1 night in Jun 2024