Ardencaple Hotel by Greene King Inns

3.0 star property

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Photo gallery for Ardencaple Hotel by Greene King Inns

Lobby
Single Room | Street view
Exterior
Billiards
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Shore Road, Rhu, Helensburgh, Scotland, G84 8LA
  • Hill House
    ‪5 min drive‬
  • Loch Lomond
    ‪16 min drive‬
  • Kilcreggan Ferry Terminal
    ‪28 min drive‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪34 min drive‬

Room options

Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

Triple Room

  • 247 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

Panoramic Double Room

  • Bay view
  • Sleeps 2
  • 1 Double Bed

Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Ardencaple Hotel by Greene King Inns

3-star Helensburgh inn with restaurant
A restaurant, a bar/lounge, and a 24-hour front desk are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Housekeeping is not available.
Ardencaple Hotel by Greene King Inns offers 25 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with digital channels. Bathrooms include showers.

This Helensburgh inn provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Ardencaple Hotel by Greene King Inns is a smoke-free property.

Onsite venue - This restaurant specializes in local cuisine and serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service

Business services

  • Meeting rooms

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

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Ardencaple Hotel by Greene King Inns Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 278 reviews
Rating 8 - Good. 100 out of 278 reviews
Rating 6 - Okay. 56 out of 278 reviews
Rating 4 - Poor. 21 out of 278 reviews
Rating 2 - Terrible. 14 out of 278 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Betty

Traveled with group
Liked: Staff & service, property conditions & facilities
Staff helpful and friendly. No room available on arrival as Expedia had not contacted hotel. Not impressed with toenail clipping found on carpet which had not been hoovered. However was dealt with quickly by staff.
Toenail clipping found on carpet.
Stayed 3 nights in Apr 2025

6/10 Okay

Jeanette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice enough but nothing special

Room was clean and small but adequate. Reception very polite and helpfull. Breakfast poor only 3rd days breakfast much better. Bar seemed nice enough but busy had a meal in the breakfast room. Housekeeping could be improved
Stayed 3 nights in Apr 2025

10/10 Excellent

Abigail

Stayed 1 night in Apr 2025

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable but rubbish shower

The staff were really friendly and helpful, we arrived early and were allowed to drop our suitcase at reception whilst we went into town. We were also allowed to do an early check in which was really great. The bed was super comfortable, I did have to ask for extra pillows and toilet roll but this was provided promptly. The only let down was the shower, which was awfully low pressure and basically just a dribble. This was very disappointing. There were also no surfaces or shelves to put our toiletries, toothbrushes etc in the bathroom. Breakfast was nice, with a good selection to choose from. The location was great for us and overall we would stay again, however I would ask for a different room next time due to the rubbish shower.
Stayed 2 nights in Mar 2025

6/10 Okay

Delroy

Stayed 1 night in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms good although with no control over heating i could find and see. came on late at night. Good location nit too far from centre and lovely views across to the bay. Standard greene king food good quality and options I would use again and good value
Stayed 3 nights in Feb 2025

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Teresa

Liked: Staff & service, room comfort

Average

Super comfy bed, good sized room & bathroom. Bathroom had quite a strange odour & the floor could do with a better clean. Two showers in the bathroom both of which did not have hot water, quite cold.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Another lovely stay. Great friendly staff, good food and comfy rooms. Great views. Ticks all the boxes.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for break

Great place for break. Food is great. Bar is lovely and locals are very friendly. Dogs are very welcome.
Stayed 1 night in Oct 2024

4/10 Poor

Malcolm

Stayed 2 nights in Sep 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great escape with incredible views.

Have just had a wonderful 2 night stay. The outside is magnificent, but at night it has such a magical feel to it. We had dinner both nights in the bar area and it was idyllic and had a cosy feel to it. The fireplace was one of my favourite things, I have a great love of old decor and I adored the mix of old and new decor. The portions were incredible generous and would definitely recommend the burgers!. It’s been beautiful renovated throughout and I loved the country cottage style decor feel of our room. I think it’s a wonderful touch that all the rooms are named after paddle steamers and boats. The staff were all so friendly, welcoming and accommodating. The views are incredible too, both during the day and the twinkling lights at night.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a charming older hotel with a lot of character. Rooms are quiet, clean & tidy. Stayed for a week & was extremely comfortable. Used their restaurant for all the breakfasts and sometimes their lunch or dinner menu’s too. There were a variety of options on the menu, good value and very satisfying.
Stayed 6 nights in Aug 2024

4/10 Poor

KA

Traveled with family
Disliked: Room comfort
Stayed 1 night in Jul 2024

4/10 Poor

ADRIAN

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Robert, Winchester

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is tired at best. Bench seats had foam poking out where the fabric was worn. The bedroom window wouldn't stay open, so very hot and airless. Unpleasant and very loud music playing right outside the room. Shower dreadful: just a trickle at best and the thermostat didn't work, so it was 'guess the temperature' on the dial - cold/hot didn't seem to matter. Breakfast was just appalling. No non-dairy alternatives available, so had to buy my own non-dairy milk. The breakfast service was equally dreadful, e.g. no breakfast bowls or plates, so had to ask but staff hard to find. Orange juice ran out and not topped up. They couldn't even offer boiling water for tea - just a flask of hot water. All in all, this has to be the most overpriced and disappointing 'hotel' I have ever stayed in. Will definitely NOT recommend and will NEVER go there again.
Stayed 2 nights in May 2024

4/10 Poor

Gordon

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Very poor service from staff ie buffet dishes lying on tables all afternoon also glasses not collected before disco was set up had to ask at bar to be cleared before evening guests arrived
Stayed 2 nights in Apr 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, bad shower pressure.

The stay as a whole was very pleasant. The room, clean, the decor, very nice. My only 'gripe', is that the water pressure for the shower was terrible. I felt I had to run around in the shower to get wet. It was little more than a dribble and I felt I had to stand with my nose against the wall to get under the water. I took ages to have a wash!
Stayed 1 night in Jan 2024

6/10 Okay

Carol

Liked: Staff & service
Carpet in bedroom could do with a hoover , visible debris . Room was large and spacious. Only 2 tea bags in room
Stayed 1 night in Nov 2023

10/10 Excellent

Jim

Stayed 1 night in Nov 2023