6/10 Okay
Kristy
Traveled with group
Mar 30, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
VIP STATS! 2⭐? April head housekeeper only Hk 5⭐🙏
WHEN I FIRST checked in&THEY put me in 226 upstairs I had requested a disability room downstairs because of my CONCUSSION, THAT was the FIRST issue?2nd I then I get up to the room&there's no remote for the TV😢 then I go to walk in the bathroom and the stuff had been moved around and use I immediately went down to the front desk also asked if I could have a remote and let them know that the stuff in the bathroom had been moved around and stuff so they moved me to room 229 I get into this room and underneath my bed is empty Coors light 3beer cans? No phone?Then to 🔝 it off the TV won't turn on it wasnt plugged unplugged and I could barely get the plug to stay in so the TV would stay on&top it off you're SUPPOSED, it SAYS on the sites that they have a continental BREAKFAST? Extras ETC& so on for TV stations&options, well that's not the TRUTH no room at 229 I was just saying only had six available stations the whole three days I stayed here I was here 3 days from Thursday through Sunday& I'm VIP
I ACTUALLY LIKE2STAY HERE!?😢It's been about give or take 3 years SINCE I've stayed here tho?I usually come and get a room so I just have some peace and quiet and I can do my own thing in town I live out in East Helena I LIVE IN Town SO it's not like I NEEDED the ROOM, ANYWAYS when I checked in the FRONT desk younger ♂️ was PRETTY very rudeness, HONESTLY😢Thankfully there's One housekeeper LITERALLY 1?🙏 Hey NAME is April&she was ABSOLUTELY 💯🙏 amazingly HELPFUL& apologetically 4 ALL
Kristy
Stayed 1 night in Mar 2025