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Holiday Inn Express Helen by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Helen by IHG

Exterior
Exterior
In-room safe, desk, iron/ironing board, free WiFi
View from room
Hair dryer, towels, soap, shampoo

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
8100 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    ‪4 min walk‬
  • Alpine Mini Golf
    ‪6 min walk‬
  • Helen Festhalle
    ‪9 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Communications)

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Walk in Shower)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

View from room

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Balcony (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Balcony (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room - Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room - Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Helen

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (528)
The price is $186
per night
$224 total
includes taxes & fees
Mar 1 - Mar 2
Fairfield Inn & Suites by Marriott Helen

About this property

Holiday Inn Express Helen by IHG

Helen hotel with coffee shop/cafe
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
Holiday Inn Express Helen by IHG offers 86 accommodations with DVD players and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool.

Holiday Inn Express Helen by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 3325 square feet (309 square meters) include a conference center. This business-friendly hotel also offers gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Helen by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (3,325 square feet of space)

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 11 PM
Guests under 18 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Helen
Holiday Inn Express Helen
Express Helen By Ihg Helen
Holiday Inn Express Helen by IHG Hotel
Holiday Inn Express Helen by IHG Helen
Holiday Inn Express Helen an IHG Hotel
Holiday Inn Express Helen by IHG Hotel Helen

Holiday Inn Express Helen by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 508 out of 686 reviews
Rating 8 - Good. 122 out of 686 reviews
Rating 6 - Okay. 26 out of 686 reviews
Rating 4 - Poor. 13 out of 686 reviews
Rating 2 - Terrible. 17 out of 686 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service
First and Last Time
Hotel was in good location to restaurants, etc. Unfortunately, hotel was a little shabby & not very clean. Shower had caked on soap scum on glass. The room stunk of bodies, and the mattress was very worn. There were splatter stains on paint behind the toilet - don't even want to know - and one of the elevators did not work. Parking was very limited near the entrance. There was parking behind the hotel but you had to walk up a hill to get to an entrance.
Stayed 1 night in Nov 2024

10/10 Excellent

tracy, Chester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great The room was clean and the breakfast was great
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Gene

Liked: Property conditions & facilities, room comfort
Helen Ga stay
Parking was inadequate, TV channels were messed up and couldnt get ABC to watch a couple of the big games on Sat night. We were gone most of the day Sat and housekeeping dudnt get to our room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Stayed 1 night in Oct 2024

2/10 Terrible

Teresa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Edward, Oakdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick check in, great room and comfortable bed. The hotel was clean and the staff is great.
Stayed 1 night in Oct 2024

10/10 Excellent

SUSAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV wasn’t working for the MLB playoff game.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Easy walk to all the fun Helen has to offer.
Stayed 2 nights in Oct 2024

10/10 Excellent

Belinda

Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Timmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, comfortable beds, nice air conditioning, good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Joselina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay comfy beds clean rooms great showers , was a little disappointed that we paid so much per night and couldn’t even enjoy the fire pit as one family swarmed it not even really engaging or enjoying it.
Stayed 2 nights in Sep 2024

8/10 Good

Gulraj, Jonesboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 3rd time staying there.. would visit again
Stayed 1 night in Aug 2024

8/10 Good

Teresa

Stayed 2 nights in Aug 2024

2/10 Terrible

Tabitha

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible front desk staff
I booked a king suite with tub and balcony and was given a standard double. They claimed they over booked and no one contacted me and no one will give me a partial refund! I was telling the woman who checked me in how excited I was for the suite for my birthday and she never even said anything! I got up to the room and had to go all the way back down for her to tell me “oh yeah it’s over booked but we gave you a room that cost the same” I would have never stayed there and paid $400 for a standard double! The room wasn’t even clean enough or nice enough to charge that! They then tried to blame hotels.com — I just over it. Very disappointed and if it really is a problem with the booking site maybe I’ll stop using it. Very disappointed in how much money I wasted for a room that didn’t give me! Terrible! Will not stay again! It appears this isn’t getting posted because they blamed hotels.com — also not ok. No one is helping me! I’ve sent complaints to the hotel and hotels.com! Awful service all the way around
Stayed 1 night in Aug 2024

10/10 Excellent

Delbert

Stayed 2 nights in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brett

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
We went for a weekend trip for anniversary. When we arrived we were greeted with a smile and a very friendly staff member. She explained all details of hotel. Our room was more spacious than expected and was very clean. The bed was very comfortable. Bathroom had a large walk in shower and the water pressure was fantastic. The breakfast was very good. The pool was large and clean. The area around the hotel was very clean as well. We would definitely stay there again.
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
We enjoyed sitting by the river, an easy walk. Room was nice. At the time of our visit they were upgrading the televisions and the cable. There was no channel guide for us and the TV had no info at all, just the name of the network. No closed captioning.
Chattahoochee River a very short walk away.
Chattahoochee River a very short walk away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and rooms were clean and ready on time.
Stayed 1 night in Aug 2024