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Country Inn & Suites by Radisson, Helen, GA

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Helen, GA

Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout drapes, iron/ironing board
Lobby sitting area
Reception
Free daily continental breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
$137
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
877 Edelweiss Strasse, Helen, GA, 30545
  • Place, Helen Festhalle
    ‪3 min walk‬
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪8 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪15 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(30 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(14 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(111 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Helen, GA

Helen hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Change of towels is available on request.
Country Inn & Suites by Radisson, Helen, GA offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Helen, GA features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Country Inn & Suites by Radisson, Helen, GA is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Carlson Helen GA
Country Inn Carlson Helen GA
Country Inn Suites by Radisson Helen GA
Country Inn & Suites by Radisson, Helen, GA Hotel
Country Inn & Suites by Radisson, Helen, GA Helen
Country Inn & Suites by Radisson, Helen, GA Hotel Helen

Reviews

Country Inn & Suites by Radisson, Helen, GA Reviews

8.2

Very Good

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 500 out of 1054 reviews
Rating 8 - Good. 277 out of 1054 reviews
Rating 6 - Okay. 148 out of 1054 reviews
Rating 4 - Poor. 78 out of 1054 reviews
Rating 2 - Terrible. 51 out of 1054 reviews

Reviews

6/10 Okay

John

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

2/10 Terrible

Del

Disliked: Cleanliness, property conditions & facilities
Dirty and the pool out of order. Food not so good either.
Stayed 2 nights in Jun 2025

8/10 Good

Deepti

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. The only thing I would like to see is storage place in the bathroom.
Stayed 3 nights in Jun 2025

4/10 Poor

david

Traveled with family
Disliked: Amenities, property conditions & facilities
General Maintenance issues. Ice machine broken, 4 days there and OJ always unavailable/empty for breakfast, pool not available (AGAIN...the online ad should be revised to correct the amenities list as this is the second time in 3 visits that this is the case). Overall quality seems to be dropping in the 3 visits I've had here...I chose the hotel for convenience but am thinking of looking elsewhere before next years trip with the family.
Stayed 4 nights in Jun 2025

4/10 Poor

Mary

Traveled with partner
Disliked: Amenities, property conditions & facilities
The pool was not working the three days we were there. There was broken tile floors. The decor was out dated.
Stayed 3 nights in Jun 2025

4/10 Poor

LILA

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being close to the areas attractions. The hotel room was not cleaned prior to our arrival. We found other people's clothing and their trash, used soap bar, in the room.dissapointing and won't stay there again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Kathryn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was rude,the pool was out, they had days to tell there customers about the pool being out! The front door glass was dirty, it never got cleaned the three days I was there. The carpet was filthy, this is what the customer sees when they come in the front door. Our room was dirty, they were candy wrappers in the night stand, food crumbs by the bed on the floor, the bathroom door had dirt on it.dirt on the floor at the elevator landing! That never got vacuum the whole time I was there!!! Thank you
Stayed 3 nights in Jun 2025

8/10 Good

BILLY, Morristown

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very helpful staff. Room and building very clean. Great location. Pool was out of service, 2nd floor ice machine was out of service.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great Room

We love Country Inn & Suites. Our room was large and very comfortable. 2 TVs, 2 rooms. The pool and hot tub were closed. There were never any cookies although we asked a couple of times and they said they would have some made but never did. We got fresh towels daily. Hot tub would have been great after a long hike . All things considered, I would stay there again
Stayed 2 nights in Jun 2025

10/10 Excellent

eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central location close to all of the attractions
Stayed 1 night in Jun 2025

8/10 Good

Carmen

All good
Stayed 2 nights in Jun 2025

6/10 Okay

Scott, Bar Harbor

Traveled with family
Liked: Amenities
Disliked: Cleanliness
One of the beds was not made up completely. Carpet was not vacuumed. Hallways and stairwells were dirty. Base of toilet had urine residue. Inside of bathroom door around handle was visibly dirty. One curtain sheer was missing. Tissue box holder was dirty. There was no towel rack for towels to dry on. There was no milk one day at breakfast and no orange juice the following day. Some features of the breakfast were very good. Other things were average.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is neat and clean. Staff is amazing, and the rooms are very spacious. Mine had a fireplace. Excellent stay.
Stayed 3 nights in Jun 2025

8/10 Good

Sonali

Traveled with family
Liked: Cleanliness, amenities
Front desk is very friendly. Rooms are clean but property is on the older side.
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Traveled with family and small children
Liked: Cleanliness, amenities
Personnel were very nice and accommodating. The room where the pool was had a strong odor of bleach but I was told the pool room didn’t have good ventilation. The pool was eventually closed due to the filtration system not working. Our room was nice but needed renovation and deep cleaning. The elevator’s floor identifications were not working. Only one ice machine was working which was on the first floor. Parking was adequate, safe, and on property. One of the beds sagged a little in the middle which was uncomfortable for a good night’s sleep.
Stayed 2 nights in Jun 2025

2/10 Terrible

Samantha

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk has a terrible attitude
Stayed 1 night in Jun 2025

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Front desk staff was excellent. Erica made sure we were very happy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeannette

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Erica and the rest of the staff were excellent. Rooms were clean and up to date. The shower was the best I've experienced in a hotel in awhile. The breakfast was fantastic with lots of choices. Definitely will stay here again.
Stayed 2 nights in Jun 2025

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was nice … we enjoyed our stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Joshua

Traveled with partner
Disliked: Amenities, property conditions & facilities
Location
Stayed 3 nights in Jun 2025

6/10 Okay

Donald

Stayed 2 nights in Jun 2025

8/10 Good

Marc, Owings Mills

Liked: Cleanliness
Hotel was in a very good location. Easy walk to restaurants in downtown. Rooms were very clean. Staff was very friendly. But just know this is not a new hotel. It’s definitely got some growing pains. Oh, and the breakfast was pretty good. You got your scrambled eggs, sausage and a waffle station. Plenty of parking if you have a nice car that you don’t wanna get dinged up by somebody parking next to you. We would definitely stay here again. But
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff!
Stayed 2 nights in Jun 2025