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Country Inn & Suites by Radisson, Helen, GA

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Helen, GA

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Children's area
Lobby sitting area
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Air conditioning

Explore the area

Map
877 Edelweiss Strasse, Helen, GA, 30545
  • Helen Festhalle
    ‪2 min walk‬
  • Charlemagne's Kingdom
    ‪11 min walk‬
  • Helen Tubing & Helen Water Park
    ‪14 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Fireplace

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

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  • Parking included
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The price is $146
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About this property

Country Inn & Suites by Radisson, Helen, GA

Helen hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Change of towels is available on request.
Country Inn & Suites by Radisson, Helen, GA offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Helen, GA features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Country Inn & Suites by Radisson, Helen, GA is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Carlson Helen GA
Country Inn Carlson Helen GA
Country Inn Suites by Radisson Helen GA
Country Inn & Suites by Radisson, Helen, GA Hotel
Country Inn & Suites by Radisson, Helen, GA Helen
Country Inn & Suites by Radisson, Helen, GA Hotel Helen

Country Inn & Suites by Radisson, Helen, GA Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 451 out of 1007 reviews
Rating 8 - Good. 264 out of 1007 reviews
Rating 6 - Okay. 160 out of 1007 reviews
Rating 4 - Poor. 80 out of 1007 reviews
Rating 2 - Terrible. 52 out of 1007 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Janina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jarymir

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Ariel

Traveled with family
Disliked: Cleanliness
Ok for 1 night
We only stayed 1 night, I would not have stayed here for multiple nights. The hotel itself is in a great area, our room was basic, has everything for coffee but was missing the actual coffee pot, there was trash left on the bathroom floor. We went out for dinner and came back and the front desk lady asked if our TV was working, someone sent her to the wrong room and she came in our room while we were gone, kinda weird. Was not worth the 150$ a night in my opinion.
Stayed 1 night in Jan 2025

10/10 Excellent

Paula

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little hotel is very outdated in general, however, its very clean, modest, and the staff was great. The bathrooms were clean, the rooms were spacious. The breakfast was not great, but whatever. I would stay again due to it being clean and warm.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great lication
Stayed 1 night in Dec 2024

4/10 Poor

Emmanuel

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs to be painted or walls clean
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very cute, conveniently located and easy to walk are around Helen. The hotel is very clean, the rooms are spacious and comfortable, free breakfast was a plus with a good variety of food.
Stayed 1 night in Dec 2024

8/10 Good

Jose A

Stayed 5 nights in Dec 2024

6/10 Okay

Jessica

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Broken shower, light bulb out in bathroom, common areas and halls, steps dirty. Ice machine on second floor not working. Dining area staff inappropriate conversations with other staff, unprofessional. Good breakfast options. Plenty of towels,
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
We are local to the area and needed to spend the night while our house was being repaired. We know how busy the town of Helen can be, but we were not aware of how much wear and tear the hotels get. We stayed here a few years ago and don’t recall the hotel being in bad shape. The halls, elevator and floors were filthy. Walls were patched with drywall patches and poor lighting. Checkin personnel were more concerned about something going on in their computer system than checking us in. We know it is hard to find workers in the area. The morning breakfast area floor was sticky and the counters were dirty. I would recommend only consuming pre packaged items. Thank God the room was quiet, but that was the only positive. The picture of the lobby is very misleading. Fair warning. There is a fairly new Holiday Inn and a Fairfield down the road that I believe are in better shape, at least for the moment.
Stayed 1 night in Jan 2025

10/10 Excellent

Scotty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable excellent stay; would very much recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with indoor pool
Hotel was clean and staff were very friendly. My 5-year-old loved the indoor pool. It was heated and only 4-ft at the deepest. The hotel was in easy walking distance to the downtown area. We had a great time and would definitely stay again!
Stayed 2 nights in Dec 2024

2/10 Terrible

Lily

Traveled with family and small children
Disliked: Staff & service, amenities
I arrived at 1 a.m. with my family after driving all the way from Miami, and we spent an hour waiting to check in because, according to the receptionist, the room that had been assigned to me had already been rented out. During this time, my children, exhausted from the trip, were sleeping on the furniture in the lobby. At 2 a.m., the receptionist finally realized that no one was actually in my assigned room and that the issue was simply a problem with the lock that wouldn’t open. I understand this kind of thing can happen to anyone, but I find it unacceptable that she didn’t know whether the room was available or not, especially considering I paid $300 for just a few hours of such poor service. On top of that, at 10:30 a.m., someone from the hotel opened the door to the room without knocking, and this happened while my kids were in the shower. After such a long trip, this hotel honestly left me with a bad impression. I don’t like leaving negative reviews, but I cannot recommend this place.
Stayed 1 night in Dec 2024

10/10 Excellent

Zoraida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Muy bueno todo, los cuartos muy limpios
Stayed 2 nights in Dec 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel was in need of renovation and room and property were not in good condition, room was not clean. Location was good & staff was friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

joyce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, very friendly and helpful. Good breakfast with variety and hot food. Rooms were large and comfortable.
Stayed 2 nights in Dec 2024

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok place to stay ,close to all attractions
Stayed 1 night in Dec 2024

6/10 Okay

Jeffrey

Disliked: Room comfort
Stay elsewhere!
Had a hot tub room. Water temperature was abysmal for use of the tub and showers. Lukewarm water only on all four uses. For the price of the room it was disgraceful. Ice machine on 3rd floor didn't work. Gross "free" breakfast. Terrible value for rate charged.
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Niurka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michael

Stayed 1 night in Dec 2024

8/10 Good

Mithun

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was a good stay for couple of nights to explore the Helen town. The room was clean, but we faced a problem with the door lock, which was fixed by the staff by letting us know the we had to manually lift the door latch to make it secure and lock, which was inconvenient every time. Overall we enjoyed the stay given the locality, good included breakfast option & the courtesy of the staff.
Stayed 1 night in Dec 2024

6/10 Okay

Ana

Traveled with family
Disliked: Property conditions & facilities
Need clean
Stayed 1 night in Dec 2024

4/10 Poor

Shadrach

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024