Baymont by Wyndham Helen

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Baymont by Wyndham Helen

Lobby
Exterior
Desk, blackout drapes, iron/ironing board, rollaway beds
Lobby sitting area
Fitness facility

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
8220 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    6 min walk
  • Helen Festhalle
    7 min walk
  • Alpine Mini Golf
    7 min walk
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    48 min drive

Room options

Suite, 1 King Bed, Non Smoking, Balcony (Hot Tub)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Mountain View

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (First Floor)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 245 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Fireplace)

  • 245 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 245 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Baymont by Wyndham Helen

Helen motel close to Charlemagne's Kingdom
Along with a conference center, this motel has WiFi in public areas and coffee/tea in a common area. Free continental breakfast, free self parking, and a free manager's reception are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Event facilities measuring 2400 square feet (223 square meters) include a conference center. This business-friendly motel also offers barbecue grills, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Baymont by Wyndham Helen has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (2,400 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

6.4
Rating 10 - Excellent. 224 out of 1045 reviews" "
Rating 8 - Good. 232 out of 1045 reviews" "
Rating 6 - Okay. 211 out of 1045 reviews" "
Rating 4 - Poor. 188 out of 1045 reviews" "
Rating 2 - Terrible. 190 out of 1045 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kayla

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Please don’t waste your money, our room 121 was infested with bed bugs. Woke up around 4am and they were all over the bed. Manager was not on scene therefore I had to email him and wait for a response. Needless to say we packed our stuff, left, came straight home to wash EVERYTHING. Worst trip ever.
Stayed 1 night in Aug 2024

4/10 Poor

Misty

Traveled with partner
Disliked: Staff & service, amenities
I booked my stay with the pay later option which would have been taken care of at the property to my understanding. Check in started at 4pm. They tried to charge my card at 8 am and then agian at 1 pm. I receive a messaged telling me they were going to cancel. I called the property and explained that i keep my card locked but was curious as to why the charge was being placed now and not at arrival. The lady said it was beacuse they were fully booked and it was the only way to hold my reservation. I agreed to go ahead and pay. We arrived at 445 pm, 45 mins past check in start time. We were given the room key and went straight to the room hoping to shower before dinner. Our room door was wide open and hadnt been cleaned. We had to wait while cleaning staff rushed to clean the room (they were super apologetic and nice). Came back and turned on the air, put our things away, and went for dinner. Upon getting back the room was unfortunately super hot. The air didnt work correctly. At this point i was super aggrivated, we paid for a room with a balcony, hot tub, and moutain veiw. When in reality we got a room with a jetted tub, a street view, and an elevated deck. The air didnt work properly, they advertised a continental breakfast, which was literally just frozen waffles, yogurt, and cerial, and sent multiple notifications about check out starting at 8 am. Check out wasnt until 11. If it weren't for the fact we were only here for one night this would definitely be a one star.
Stayed 1 night in Aug 2024

10/10 Excellent

Keissy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

2/10 Terrible

john

Disliked: Cleanliness, property conditions & facilities
Pool was green unkept, maintenance around property was bad. Lobby needs a face lift. Food was not good.
Stayed 1 night in Aug 2024

2/10 Terrible

GREG

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BED BUGS!!!!!! DISGUISTING AND DIRTY HOTEL! Mold, toilet paper stuffed up in the bathroom vent because it's a big hole. Sheets where stained and black, horrible smell. Looked like the door had been broken into many times. We left and cut our vacation short and drove home since we couldn't stay there with bed bugs. And now the hotel is saying there are no bugs and won't refund our money! Shocked that Wyndham would allow their name on this property. STAY AT YOUR OWN RISK!
Stayed 1 night in Aug 2024

8/10 Good

bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
You had to go to office and get towels and wash clothes and hand soap. Next to big daddy’s that plays loud music and people that go their for dinner park in hotel parking lot not much room for hotel guest. Breakfast was ok only plain waffles no butter for them or muffins
Stayed 4 nights in Aug 2024

4/10 Poor

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I booked and paid for was not what I received and apparently not available. I booked two rooms and was not offered any kind of compensation. The rooms were very dated and need attention the carpet was very dirty. Next time I visit the area I will be looking for different accommodations
Stayed 1 night in Aug 2024

4/10 Poor

mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location but the room we had was overdue for a remodel
Stayed 1 night in Aug 2024

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was not operational And jets in spa tub dudnt work
Stayed 2 nights in Aug 2024

6/10 Okay

Keana, Grove City

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First thing I found in the tub was pubic hairs, that had me grossed out right away. I walked with white socks on the floor and they turned brown from the dirty floor! The pool was closed and it showed them having a pool! I had to go down and ask for to and more wash cloths. There was no cleaning done the five days we were there, tiny little garbage can in the bathroom was the only garbage can in the room. Staff was super nice!
Stayed 4 nights in Aug 2024

2/10 Terrible

Sandra

Traveled with partner
Disliked: Property conditions & facilities
Just four walls above a tent. Only thing that was good was the bed😟
Stayed 2 nights in Aug 2024

2/10 Terrible

zach

Traveled with family
Disliked: Property conditions & facilities
DONT STAY HERE
This place was terrible so dirty and trashy I’m surprised it’s even open definitely a roach motel it’s nasty
Stayed 1 night in Aug 2024

6/10 Okay

Maurin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The mattress was stained, the walls weee dingy. If looking for cheaper stay this is it but if looking for clean keep looking.
Stayed 1 night in Aug 2024

2/10 Terrible

Chong

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

shane

Stayed 1 night in Aug 2024

10/10 Excellent

Tasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ejoyed the peace
Stayed 1 night in Jul 2024

4/10 Poor

Sherry

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dara

Traveled with family
Liked: Amenities
We were only there overnight on a quick trip but the room was clean and the staff was very courteous.
Stayed 1 night in Jul 2024

2/10 Terrible

Morgan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not what was expected from online photos. Checked out in 20 min.
Stayed 1 night in Jul 2024

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service
N
Stayed 1 night in Jul 2024

8/10 Good

Douglas

Stayed 1 night in Jul 2024

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great price for location, comfortable beds, continental breakfast not good.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet dinning in walking distance will stay again
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is nice but obviously old. With a little love the place would be great
Stayed 1 night in Jul 2024

2/10 Terrible

I

Stayed 1 night in Jul 2024