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Baymont by Wyndham Helen

2.5 star property

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Photo gallery for Baymont by Wyndham Helen

Lobby
Lobby
Desk, blackout drapes, iron/ironing board, rollaway beds
Lobby sitting area
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Laundry
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
8220 South Main Street, Helen, GA, 30545
  • Helen Festhalle
    ‪6 min walk‬
  • Helen Tubing & Helen Water Park
    ‪12 min walk‬
  • Charlemagne's Kingdom
    ‪12 min walk‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Bathtub W/grab Bars)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Bathtub W/grab Bars)

  • 245 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 245 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Baymont by Wyndham Helen

Helen motel close to Charlemagne's Kingdom
Along with a conference center, this motel has WiFi in public areas and coffee/tea in a common area. Free continental breakfast, free self parking, and a free manager's reception are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. This business-friendly motel also offers barbecue grills, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Baymont by Wyndham Helen has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

6.0
Rating 10 - Excellent. 189 out of 1001 reviews
Rating 8 - Good. 208 out of 1001 reviews
Rating 6 - Okay. 202 out of 1001 reviews
Rating 4 - Poor. 197 out of 1001 reviews
Rating 2 - Terrible. 205 out of 1001 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Olushola A.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area quiet and peaceful front desk receptionist had very good customer service housekeeping service poor bed linen, not presentable
Stayed 3 nights in Feb 2025

2/10 Terrible

Rupert

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst ever

Most dirtiest room ever had to go buy bleach to clean toilet and shower
Stayed 2 nights in Feb 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I would stay here again

The room had a jacuzzi tub that had a wine glass left behind and a ring around the tub. There was also lipstick on the job and hand prints on the mirror. There was also confetti behind the tv. The toilet look like it had barnacles in it.
Stayed 1 night in Feb 2025

4/10 Poor

Brian

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was pretty filthy. The bed sheets obviously had not been changed, stains on the sheets as well as on all the towels and hand towels. The free breakfast was laughable with only a selection cold cereal and frozen pastries with no expectation date on them. The lady at the desk was literally asleep snoring with her head on the counter. The toilet was not cleaned and a plunger sitting on the carpet beside the door. For $230.00 for one night you think you’d get something at least clean. Needless to say I’ll never stay at that hotel again. Live and learn I suppose.
Stayed 1 night in Feb 2025

4/10 Poor

Fernando Ernesto

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When my wife and I entered the suite, we noticed that what we saw online was a huge face lift compared to what we saw. Cracks on the ceiling, they left a crusty towel on the bathroom door. Under the sink, there was a stuffed towel to prevent something from leaking. The shower water pressure was nice but it’s small. I had to get in the shower sideways. There was a trick to flush the toilet; hold down the plunger for an extra second so that it actually flushes. The shampoo and conditioner bottle left on the sink weren’t full. That grossed me out because to me that means someone else has used this before me. The hot tub was slightly dirty, so I ended up disinfecting it. If you get the carpet wet, the carpet will smell like feet. I thought it was my shoes but after airing them outside, left the room to air out for an hour, but as soon as we get out of the hot tub, the carpet began to smell like feet again. Seriously don’t get the carpet wet, it’s stinky. The tile around the tub was cracked. The floor was uneven around it, so be careful stepping out. The 2 cuck chairs had questionable stains. The bath towels they gave us were stained. One had a hole in it. The positive things: walkable area, the front desk guy is really nice, the king bed was super firm and comfortable, there’s a hot tub next to your bed. Personally, next time, I’ll spend a bit extra money to stay at a place that meets my standards.
Stayed 3 nights in Feb 2025

4/10 Poor

matt, loganville

Disliked: Cleanliness, property conditions & facilities
Very dated---
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place hope to see them again soon. Will always remember this trip. Would recommend to anyone. Octoberfest forever!
Stayed 3 nights in Oct 2024

2/10 Terrible

Sahisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Julian

Stayed 2 nights in Dec 2024

4/10 Poor

SVETLANA

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
My room was not clean, someone’s heir on “clean” towels and in bathtub.
Stayed 1 night in Jan 2025

2/10 Terrible

lourdes

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Disliked: Staff & service

False advertisement

The room was so overwhelming with some sort of spray that it caused me To have migraines, there was a nasty wet dirty wash rag on the counter when we arrived, the carpet was so dirty it felt sticky and wet. The free breakfast was a joke. They didn’t offer anything to drink except coffee and hot tea, no fruit only 1 kind of muffin, frozen sausage sandwich and cereal.
Stayed 2 nights in Dec 2024

4/10 Poor

JAMES

Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was close to every thing. Very clean and great customer service.
Stayed 1 night in Dec 2024

4/10 Poor

John

Dirty hair all over tops in bath room hot tub and floor We had several stink bugs in our room dead and alive it was not a clean and well kept place
Stayed 4 nights in Dec 2024

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort

Dated

Very dated hotel. It was clean. Maintenance on things that needed fixing was done sub par.
Stayed 1 night in Dec 2024

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es terrible, huele a cigarrillo, no te sientes seguro. No lo recomiendo para nada
Stayed 1 night in Dec 2024

6/10 Okay

Luz

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The sheets had not been changed, they smelled unclean, and the carpet needed vacuuming.
Stayed 1 night in Dec 2024

4/10 Poor

ANGELA

Disliked: Cleanliness, amenities, property conditions & facilities
The door keypad doesn't work properly. When I went to get another card a woman was being refunded for bugs in the room. I checked my room and I didn't find anything. Too tired to find another place to stay. I have never given a negative review in 35 years until now
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Peyton

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sonia, Toa Baja

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel were very attentive and helpful. The hotel is at great location, you can walk to most of Helen’s attractions and restaurants. The room was cleaned and cozy for all of us. I would come back in future if I visited Helen again.
Stayed 2 nights in Nov 2024

6/10 Okay

Jutta, Smiths

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable. Front desk staff was very nice. Sticky bathroom floor. No bathtowels or washcloths readily available until I alerted front office. Called because our door would not lock and then waited on repairman to fix it. Waterspots on bedroom ceiling needs repair. Plug in fried our charging cable.
Stayed 1 night in Nov 2024

6/10 Okay

walter

Liked: Staff & service
The staff are friendly and professional but the room the bed was not stable enough and the towel were clean but the were yellowish for been to old the furniture is old needs to be improved the lighting is not good is to old needs to be some remodeling.
Stayed 3 nights in Nov 2024