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Baymont by Wyndham Helen

2.5 star property

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Photo gallery for Baymont by Wyndham Helen

Lobby
Desk, blackout drapes, iron/ironing board, rollaway beds
32-inch TV with cable channels
Lobby
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Laundry
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
8220 South Main Street, Helen, GA, 30545
  • Helen Festhalle
    ‪7 min walk‬
  • Charlemagne's Kingdom
    ‪12 min walk‬
  • Helen Tubing & Helen Water Park
    ‪12 min walk‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (First Floor, Pet Friendly)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (First Floor, Pet Friendly)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Pet Friendly)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Pet Friendly)

  • 245 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Pet-Friendly)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking (Pet-Friendly)

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

  • 245 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Days Inn by Wyndham Helen

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.8 out of 5, Good, (516)
The price is $95
per night
$114 total
includes taxes & fees
Apr 14 - Apr 15
Days Inn by Wyndham Helen

About this property

Baymont by Wyndham Helen

Helen motel close to Charlemagne's Kingdom
Along with a conference center, this motel has WiFi in public areas and coffee/tea in a common area. Free continental breakfast, free self parking, and a free manager's reception are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Event facilities measuring 2400 square feet (223 square meters) include a conference center. This business-friendly motel also offers barbecue grills, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Baymont by Wyndham Helen has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (2,400 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

6.4
Rating 10 - Excellent. 232 out of 1080 reviews
Rating 8 - Good. 240 out of 1080 reviews
Rating 6 - Okay. 212 out of 1080 reviews
Rating 4 - Poor. 198 out of 1080 reviews
Rating 2 - Terrible. 198 out of 1080 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

JAMES

Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was close to every thing. Very clean and great customer service.
Stayed 1 night in Dec 2024

4/10 Poor

John

Dirty hair all over tops in bath room hot tub and floor We had several stink bugs in our room dead and alive it was not a clean and well kept place
Stayed 4 nights in Dec 2024

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort
Dated
Very dated hotel. It was clean. Maintenance on things that needed fixing was done sub par.
Stayed 1 night in Dec 2024

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es terrible, huele a cigarrillo, no te sientes seguro. No lo recomiendo para nada
Stayed 1 night in Dec 2024

6/10 Okay

Luz

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The sheets had not been changed, they smelled unclean, and the carpet needed vacuuming.
Stayed 1 night in Dec 2024

4/10 Poor

ANGELA

Disliked: Cleanliness, amenities, property conditions & facilities
The door keypad doesn't work properly. When I went to get another card a woman was being refunded for bugs in the room. I checked my room and I didn't find anything. Too tired to find another place to stay. I have never given a negative review in 35 years until now
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Peyton

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sonia, Toa Baja

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel were very attentive and helpful. The hotel is at great location, you can walk to most of Helen’s attractions and restaurants. The room was cleaned and cozy for all of us. I would come back in future if I visited Helen again.
Stayed 2 nights in Nov 2024

6/10 Okay

Jutta, Smiths

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable. Front desk staff was very nice. Sticky bathroom floor. No bathtowels or washcloths readily available until I alerted front office. Called because our door would not lock and then waited on repairman to fix it. Waterspots on bedroom ceiling needs repair. Plug in fried our charging cable.
Stayed 1 night in Nov 2024

6/10 Okay

walter

Liked: Staff & service
The staff are friendly and professional but the room the bed was not stable enough and the towel were clean but the were yellowish for been to old the furniture is old needs to be improved the lighting is not good is to old needs to be some remodeling.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Leah, Taft

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Traveled with family
Liked: Staff & service, amenities
Hotel needs some TLC(broken towel holder). Floor under carpet was uneven. It looked as if one of the beds sheets had not been changed(had spot of blood on sheets). Staff was extremely friendly. Breakfast had a pretty good selection. For price 2 night stay was decent.
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at.
Stayed 1 night in Nov 2024

2/10 Terrible

yanet

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in terrible conditions. The outside doesn’t look that bad until you get the room. The room was extremely dirty, old, and everything was terrible. The smell is awful. The bathroom horrible. I honestly don’t recommend at all. The only convenient things is the location that is walkable to the center of the town. I think they really need to do a remodel to all these rooms and the most important things is the cleaning. I didn’t want to touch anything because it was disgusting. There have to be better ones in the area than this one. Please be careful at choosing this hotel. Hope this help. Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Tina, Roanoke

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely staff at check in and handled our noise complaint without question. Apparently the kids above us thought it was WWE most of the night. Rooms are fine. Bathrooms are fine. Everything is a bit dated, but when you just came out of their Oktoberfest month you can't expect things to be perfect. No bugs or mold seen in our room. Beds comfy.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Stayed 3 nights in Oct 2024

8/10 Good

Cesar

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and quite placr
Stayed 1 night in Nov 2024

2/10 Terrible

Luz

Disliked: Cleanliness, room comfort
Helen
First we arrived at 2 pm instead of 4 and they wanted to charge $25 for early check in, we said no thank you. Then came back at 5 pm and the front desk attendant was not friendly (need to take hospitality training). Went to the room, and smell like mildew.the sink faucet splashed water all over you. The bar hand soap was re-used and placed back in the package but not sealed. The bathtub and walls looked dirty and the shower head was tilted toward the wall and couldn’t changed. The bath towels were small and looked nasty, they were clean but looked dirty unbleached. We were downstairs and the people above us seemed to be walking all night, we can hear the st and the wood cracking. The next day, there was not coffee for breakfast. The machine “just broke” and they didn’t have a back-up. The hotel is outdated and I can’t believe the charge $162 for that place. Pictures on internet are deceiving.
Stayed 1 night in Nov 2024

4/10 Poor

Jeff

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was no coffee at breakfast. We were told housekeeping would clean our room after 3 days. The manager was difficult to find. We could not get a receipt for our stay as we checked out one day early. They did upgrade US to a suite but the tub was unsteady and we had to find a housekeeper in another area to replenish our room coffee.
Stayed 3 nights in Nov 2024

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities
Too expensive & things didn't work right
We booked a room with a hot tub, was given a room with our a hottub, then got the right room. The ceiling was cracked, the hot tub jets didn't work , the fire place didn't work, windows were hard to open, balcony door was very hard to open. Shower door was very small and hard to open and close. No fresh towels or house keeping. The toilet kept running and wouldn't stop, the AC/heat unit was leaking into the floor and would stay on very long at a time.
Stayed 2 nights in Nov 2024