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Kumpeli Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kumpeli Spa

Sauna, spa tub, steam room, Turkish bath, hot stone massages
Indoor pool, sun loungers
Sundeck
Superior Room (Spa Access) | Desk, soundproofing, iron/ironing board, free WiFi
Sauna, spa tub, steam room, Turkish bath, hot stone massages

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
Muonamiehenkatu 3, Heinola, 18100
  • Heinola Art Museum
    9 min walk
  • Heinola Summer Theatre
    11 min walk
  • Kaivannon uimaranta
    13 min walk
  • Lahti (QLF-Lahti Vesivehmaa)
    26 min drive

Room options

View all photos for Superior Room (Spa Access)

Superior Room (Spa Access) | Desk, soundproofing, iron/ironing board, free WiFi

Superior Room (Spa Access)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room (Spa Access)

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Single Room (Spa Access)

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Holiday Club Vierumäki

Breakfast included
Spa
Pet friendly
Parking included
4.2 out of 5, Very Good, (272)
The price is $68
per night
$85 total
includes taxes & fees
Dec 8 - Dec 9
Holiday Club Vierumäki

About this property

Kumpeli Spa

3.5-star Heinola hotel with restaurant
Spend the day relaxing on the beach or pampering yourself at Kumpeli Spa's full-service spa.
Kumpeli Spa offers 119 accommodations with coffee/tea makers and slippers. LCD televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open select days.
Kumpeli Spa features a full-service spa, 2 spa tubs, an indoor pool, and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This beach hotel also offers a sauna, a terrace, and a garden. Complimentary self parking is available on site.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Onsite venue - This beachfront restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Finnish, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hospital bed
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (8:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kumpeli
Best Western Hotel Kumpeli Heinola
Best Western Kumpeli
Best Western Kumpeli Heinola
Kumpeli Spa Hotel Heinola
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa Hotel Heinola

Kumpeli Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 71 out of 217 reviews" "
Rating 8 - Good. 113 out of 217 reviews" "
Rating 6 - Okay. 29 out of 217 reviews" "
Rating 4 - Poor. 3 out of 217 reviews" "
Rating 2 - Terrible. 1 out of 217 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting on the river and the amenities make this a peaceful retreat for anyone desiring a spa experience. The front desk staff was attentive and efficient.
Stayed 1 night in Mar 2024

10/10 Excellent

Pilvi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Mika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Spa, swim in the river, and the town.
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and comfortable.
Stayed 1 night in Apr 2022

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick business trip. The place and area was beautiful. Staff was excellent, friendly and helpful. I stumbled on this hotel driving to Helsinki from Joensuu like I do every month and I am sure I will be returning. Great food, beer and people.
Stayed 1 night in Aug 2020

8/10 Good

Tuula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice spa and location . Food and service good . Spa hours not good . Sauna good but aroma sauna too fruity smell , wrong aroma ! Infrasauna smelled bad and cold/hot pool not in operation . Pool and hot tubs very good . Sauna not on in the morning , this was not good at all ! Steam room very good .
Stayed 1 night in Jan 2020

8/10 Good

Jyrki Sakari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only missing thing was spa availability in the morning. Otherwise excellent.
Stayed 1 night in Mar 2018

8/10 Good

Pwee Sun Teresa

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very nice environment but short staffed
Stayed 1 night in Aug 2017

10/10 Excellent

Mait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place next to the lake.
Very nice location. Quiet. Nice spa with some saunas.
Stayed 1 night in Jul 2017

8/10 Good

Richard

Liked: Staff & service, room comfort
Nice Location, but a Little Dated.
This spa is in a great location, right by a lake. The room had a single bed and sofa. The bed was comfortable, but the room felt a little dated and not quite what I was expecting from a Spa. The food was good and overal, I would sta here again.

8/10 Good

douglas, Nottingham

Liked: Cleanliness, staff & service
Unchanged still great
Just a fabulous spot to stay.

8/10 Good

Elina

Stayed 3 nights in Aug 2024

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Hyvä kokemus
Hotelli on upealla paikalla, kylpylä oiva aikuisten rentoutumiseen, aamiainen riittävä ja maittava, Heinola hieno kesäkaupunki. Kun huoneita on tyhjinä, niin tulijoille kannattaa tarjota aina paras mahdollinen näkymä. Se saa vierailijan palaamaan.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Sauna with lake access!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kirke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, room comfort
Rauhallinen majoitus. Hieno kylpylä. Hyvä aamiainen. Luonnonkaunis paikka.
Stayed 1 night in Jul 2024

2/10 Terrible

Ulla

Stayed 2 nights in Jul 2024

6/10 Okay

Francisco Jimenez

Business traveler
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Malamente.
Complejo de los años 80 con golpe a humedad y al menos en mi habitación el sillón olía a sudor perpetuo.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Todella upea paikka, hienot näkymät joelle, lyhyt kävelymatka keskustaan. Rakennus kaipaisi kunnostusta. Aamiainen keskitasoa. Hinta kallis tasoon verrattuna.
Stayed 2 nights in Jul 2024

6/10 Okay

Anita

Liked: Cleanliness, staff & service
Soololomalla
Tulin yksin yhden yön lomalle. Hotelli oli ulkoasultaan ja mukavuuksiltaan jämähtänyt jonnekin 90-luvulle, uudempaa spa-osastoa lukuunottamatta. Ravintolan ruoka oli erittäin hyvää, aamupala perus settiä. Huone kaipaisi kovasti ilmastointia, koska ovi auki ei voi luonnon ja autotie melun takia nukkua. Palvelu oli ystävällistä mutta ei mitenkään mieleenpainuvaa. Ympäröivät lenkkeilymaastot viimeisen päälle ja tunnelma erittäin rauhallinen. Mielestäni hinta näillä puitteilla liian korkea, voisin tulla uudestaan huokeammalla hinnalla. Olisin toivonut että pyöriä voisi lainata ilmaiseksi näillä hinnoilla. Myös lokerikkojen kolikkosysteemi ihmetytti tänä päivänä.
Stayed 1 night in Jul 2024