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Insel - Hotel Heilbronn

4.0 star property

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Photo gallery for Insel - Hotel Heilbronn

Terrace/patio
Lobby
Superior Double Room | Hypo-allergenic bedding, in-room safe, individually decorated
Indoor pool, open 6 AM to 10 PM, sun loungers
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Pool
  • Bar
  • Parking available
  • Room service

Explore the area

Map
Willy - Mayer - Brücke, Heilbronn, BW, 74072
  • experimenta - Das Science Center
    ‪2 min walk‬
  • Städtische Museen Heilbronn museums
    ‪6 min walk‬
  • Heilbronn Deutschhof
    ‪7 min walk‬
  • Heilbronn (ZNJ)
    ‪5 min walk‬

Room options

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Double Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

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  • Pet friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (229)
The price is $108
per night
$116 total
includes taxes & fees
Feb 28 - Mar 1
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About this property

Insel - Hotel Heilbronn

4-star Heilbronn hotel with lazy river
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a lazy river are onsite.
Insel - Hotel Heilbronn offers 125 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

This Heilbronn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a lazy river, an indoor pool, a sauna, and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, insel. Services include sports massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Insel - Hotel Heilbronn features a lazy river and an indoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

8 meeting rooms are available. This business-friendly hotel also offers a 24-hour fitness center, a sauna, and spa services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Insel - Hotel Heilbronn is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Delice - This restaurant specializes in local and international cuisine and serves brunch and lunch.
Onsite venue #2 - This restaurant specializes in local cuisine and serves dinner only. Open daily.
24-hour room service is available.

Languages

Croatian, Czech, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 10 per night); discounts available
  • Self parking on site (EUR 12 per night)
  • Extended parking on site (EUR 18 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 11:00 AM for a fee: EUR 19.50 for adults and EUR 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Delice

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Lazy river
  • Sauna

Family friendly

  • Free crib
  • Indoor pool
  • Lazy river
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 59
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately EUR 19.50 for adults and EUR 12.50 for children
  • Self parking fee: EUR 12 per night
  • Extended parking fee: EUR 18 per night
  • Nearby parking fee: EUR 10 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 59 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 6 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Insel-Hotel Heilbronn Hotel
Insel-Hotel Hotel
Insel-Hotel
Insel Hotel Heilbronn
Insel Hotel Heilbronn
Insel - Hotel Heilbronn Hotel
Insel - Hotel Heilbronn Heilbronn
Insel - Hotel Heilbronn Hotel Heilbronn

Insel - Hotel Heilbronn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 144 reviews
Rating 8 - Good. 47 out of 144 reviews
Rating 6 - Okay. 15 out of 144 reviews
Rating 4 - Poor. 4 out of 144 reviews
Rating 2 - Terrible. 4 out of 144 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Boxford

Stayed 1 night in Jan 2024

2/10 Terrible

habeeb

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Neeraj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A luxury hotel in the centre of Heilbronn.
A lovely hotel in the centre of Heilbronn. Nice, clean room. All the amenities I needed, possibly another bottle or water and coffee machine would have made it even better. Spa area was superb. I'd have eaten in the restaurant if it hadn't shut early (8 pm). Very good. Would stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Gad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Gad

Stayed 1 night in Jun 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really comfortable hotel in the centre of town but not noisy, great staff lovely pool
Stayed 1 night in Apr 2024

10/10 Excellent

Artur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay at
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sauna and Pool installation alone are worth a trip to this hotel
Stayed 1 night in May 2023

10/10 Excellent

Jaemin

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel
Nice centrally located hotel, walking distance to train station, city center, restaurants.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020

8/10 Good

Charlie, Sutton’s Bay MI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff, excellent food
Stayed 8 nights in Jan 2020

8/10 Good

willy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Arie

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
bad experience
I travel to this city , for business purpose. Check in was ok, room was fine.... location of the hotel very good ! Monday morning....I went back from my meeting 11:30hs- and in front of my room …. workers on maintenance of the roof , making incredible noise (drilling the ceiling , etc etc) I went down to the reception to complain ….and surprise , those were their answers: 1-you must be in your room now? 2-we know about the work...but must to be done... 3-most of our guests went back around 16:00 , when workers left.... 4-you want to check out? Really incredible ! Never met such disrespectful attitude. Must say...that on the light of the situation...I decide to sit in their lobby - and they bring me a bag with chocolate …." take this for you or your wife". Unbelievable. bad experience ... in a nice and well located hotel!
Stayed 2 nights in Jun 2019

8/10 Good

CCC, Grass Valley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located in Heilbronn. Super outdoor dining area overlooking the Neckar river.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
t would be nice to have a coffee maker in the room. The hotel is located steps from the historic city center of Heilbronn.
Stayed 2 nights in May 2019

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old, Smelly, uncomfty but clean and partly friendl
Staff super friendly (except in the breakfast room), rooms super old (80s style carpet and interior) and smell like there was smoked for 20 years. Breakfast did cost 19,x Euros bit was super simple and not really clean. I did not feel well there. Seems they have not much competition or just do not care.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Mar 2019

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in the middle of Heilbronn
Great hotel in the middle of Heilbronn. The location is great to explore the city center with all it's restaurants, bars and shops. Or have a nice walk along the river. The hotel itself is very charmful and the staff is friendly and professional. We also recommend the 2 restaurants located on the ground level of the hotel (Sushi and/or traditional food).
Stayed 2 nights in Feb 2019