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PLAZA INN Heilbronn

3.0 star property

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Photo gallery for PLAZA INN Heilbronn

Comfort Triple Room | Room amenity
Front of property - evening/night
Television
Spa reception
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Laundry
  • Parking available
  • Pet friendly
  • Breakfast available

Explore the area

Map
Kastellstrasse 64, 64, Heilbronn, BW, 74080
  • Knorr Arena
    ‪3 min drive‬
  • experimenta - Das Science Center
    ‪5 min drive‬
  • BuGa beach
    ‪10 min drive‬
  • Heilbronn (ZNJ)
    ‪15 min drive‬

Room options

View all photos for Comfort Triple Room

Comfort Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Triple Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Single Room

Room amenity

Comfort Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Room amenity

Comfort Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room

Room amenity

Comfort Quadruple Room

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn Express Heilbronn by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (52)
The price is $82
per night
$88 total
includes taxes & fees
Mar 9 - Mar 10
Holiday Inn Express Heilbronn by IHG

About this property

PLAZA INN Heilbronn

3-star Heilbronn hotel with 1 restaurants, connected to a shopping center
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and self parking. Housekeeping is available on request.
PLAZA INN Heilbronn offers 107 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Heilbronn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

PLAZA INN Heilbronn features a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

PLAZA INN Heilbronn has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant - Onsite restaurant.

Languages

English, German, Romanian, Russian, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Books
  • Gym
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator (35 inch wide door)
  • Handrails in stairways (29 inches high)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 13.00 per person
  • Secured self parking fee: EUR 10.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 10 per night
  • Facilities fee: EUR 8.00 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

PLAZA INN Heilbronn Hotel
PLAZA INN Heilbronn Heilbronn
Best Western Hotel Am Kastell
PLAZA INN Heilbronn Hotel Heilbronn

PLAZA INN Heilbronn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 230 reviews
Rating 8 - Good. 100 out of 230 reviews
Rating 6 - Okay. 45 out of 230 reviews
Rating 4 - Poor. 13 out of 230 reviews
Rating 2 - Terrible. 6 out of 230 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast in Europe
Stayed 1 night in Jun 2024

10/10 Excellent

leonie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best western = best hotel
Stayed 3 nights in Jun 2023

10/10 Excellent

Marek

Stayed 1 night in Nov 2022

8/10 Good

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Gustavo

Stayed 1 night in Nov 2021

10/10 Excellent

Mohd Asad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good atay
Stayed 1 night in Sep 2021

10/10 Excellent

Matthew Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for my needs. Clean and efficient
Stayed 1 night in Aug 2021

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be a jem
This hotel iseems to be undergoing renovation when we stayed there. Its accommodation is spread over 2 buildings across the road from each other. Each buidling has its own underground car park from which you can gain entry to your accommodation so fi d out building you're in before parking your car! The front desk was very welcoming and helpful. The room had plently of space and was clean. It had access to the outside grassed area but this hadn't been renovated yet.
Stayed 1 night in Jun 2021

6/10 Okay

Johannes

Business traveler
Disliked: Cleanliness, staff & service
There was work carried out on some rooms on my floor which I was not informed about. Loud noise during the day and dirty carpets on way to my room. Was hoping to use sauna but this was not possible due to corona.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Hotel standard is OK. Clean and quiet. Almost no free parking available as limitation.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was overall fine. It is in an industrial place and doesn’t have a gym even though it was advertised as having one.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Stayed 4 nights in Aug 2019

8/10 Good

Mohammad s j

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was comfortable, great water pressure. The description states laundry service and fitness center, but should specify outside paid for laundry service and outside paid for fitness center.
Stayed 5 nights in Apr 2019

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay
Stayed 2 nights in Jan 2019

10/10 Excellent

Tim, Kaiserslautern

Liked: Cleanliness, property conditions & facilities, room comfort
Easy to get to! Parking isn’t free, but it’s conveniently located in the underground parking garage. The breakfast is outstanding and well worth the 10€! The comfort room easily fit a double bed and an extra single bed for our son. The shower is a bit small for larger people, otherwise great pressure! Recommended!
Stayed 2 nights in Sep 2018

10/10 Excellent

Petra, Saginaw michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful place
everyone is very friendly and helpful. The hotel is nice and modern and very quiet. Also the rooms and the whole hotel is very clean. They have the best breakfast in the mornig and you can sit outside on the patio? beer garten and enjoy it. The restaurant and bar is also very nice and they have the best steaks. We had a great time
Stayed 5 nights in Jul 2018

4/10 Poor

T, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Strange Location and Hotel
I imagine that this hotel is more for the business traveller, for us it was a stop off to visit Heilbronn as part of a longer trip. We did not pay enough attention to the location when booking - it is on the wrong side of the river for the city centre, with the river crossed via a busy bridge, so you probably need a car to get anywhere in Heilbronn. The location is also quite difficult to find, in the middle of an industrial estate, with the accommodation spread across at least two buildings on opposite sides of a road. Our experience was disappointing, with evening staff not really appearing to care and giving poor service - to start with we were given a room that had one less bed than we had booked and there was an issue over their lack of knowledge on how to operate the hotel’s own computer booking system! The rooms seem quite cramped. There is parking, which you must pay for, but the reception also has a sign warning that your car will be towed away by the neighbouring business if you do not park correctly. Due to late arrival after a long drive, plus the room hassle making it even later, we did not stay for breakfast (another paid extra) the next morning. Overall, it could have been a good experience, based on value for money, but this slightly odd hotel let themselves down.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Stay
We traveled to attend the Ludwigsburg Pumpkin Festival, and the majority of hotels in the vicinity were filled to capacity. I decided on Best Western based on its proximity to the autobahn and Orbitz rating. I booked it two days prior to arrival. Upon arrival, the hotel staff spoke English and humored my attempts to speak German. They quickly provided a room, and they provided a recommendation for lunch. The room was very clean, and when we returned from lunch they had already placed two small beds in our room for our two children. The hotel allows pets, and it charges a nominal fee. The restaurant provides an excellent dinner and breakfast. The dinner, however, is a bit more formal than I expected so if you have a three and one year old combination just find dinner out on the town. Overall, a clean and quality stay...

10/10 Excellent

Adriana Mihaela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
3 Tage im Best Western am Kastell Heilbronn
Alles war ok , nettes Personal.
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas Hermann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten das Hotel für eine Veranstaltung am Abend gebucht und werden es bei der nächsten Veranstaltung auf jeden Fall wieder Buchen. Wir waren sehr zufrieden.
Stayed 1 night in Nov 2024