Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
IntercityHotel Heidelberg offers 198 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 50-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.
This Heidelberg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Heidelberg hotel also offers a vending machine, multilingual staff, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).
IntercityHotel Heidelberg is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
IntercityHotel Heidelberg has a restaurant on site.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (EUR 20 per night)
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21 per person
A bar/lounge
A restaurant
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Area rugs in public areas
Elevator (35 inch wide door)
Hardwood flooring in public areas
Hardwood flooring in room
Stair-free path to entrance
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
More
1 building
6 floors
Banquet hall
Built in 2023
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
50-inch smart TV with cable channels
Food and drink
Minibar
More
Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board on request
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 21 per person
Self parking fee: EUR 20.00 per night
Pet fee: EUR 15.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Intercityhotel Heidelberg Hotel
Intercityhotel Heidelberg Heidelberg
Intercityhotel Heidelberg Hotel Heidelberg
IntercityHotel Heidelberg Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room was good, very spacious. It was a little noisy with announcements from the train station, but when you stay close to a train station then thats to be expected. Check in, however was very lengthy. There is someone manning the desk, but you have to check in via self check in and the electronic board is painfully slow. We were lucky, there was no-one waiting behind us as we muttered a few expletives. The person behind the desk did ask us if we were ok, but didnt offer to check us in the usual way
Not expecting pet fee. Also at 9am there was someone knocking at the door which I do not find reasonable for cleaning services. Staff is not customer centric and clearly work under fear.
I stayed for only two nights, and it was very comfortable and clean. The only downfall was breakfast was not included or coffee, and asked for an extra charge! Why not include breakfast or even just coffee only-- there's no choice given.
The station is about as close as you can get to the train station (next to the bus station too) and overlooks the platforms. Good soundproofing means that you are not disturbed by the almost continuous multi-language station announcements.
One downside is the cost of breakfast which, at 19 Euros, is ridiculously expensive, especially if you just need a snack to start the day. Fortunately the station itself provides many food and drink options so you won't starve!
Nice hotel but our room overlooked the train station. The train station announcements started at 6:00 am and sleep was no longer possible. Even though we were on the 6th floor with the windows closed, we could hear every announcement clearly about which trains were arriving on which track, etc. I would not stay here again unless my room faced the opposite direction.
A new hotel with good reception staff , friendly and welcoming.
The rooms have good sound proofing to the outside although internally less so. The furniture like the chairs are very heavy so if someone moves it in another room you can hear it. Equally if a door slams close in a nearby room the walls vibrate, a curse of modern architecture & design. Housekeeping were also noisy is it professional to be talking with each other so loudly.
The room design is pleasant, really good air conditioning with good black out curtains and comfy beds & pillows. Great to have a fridge but a kettle would have been a great addition. The TV didn’t seem to work , switches and plugs at the bed were somewhat hidden as positioned on the side of the bed & black like the surrounding finish.
Location just adjacent to the slightly shabby railway station but convenient for public transport.
Overall depending on price this is an acceptable place to stay with more positives than negatives.
BERNARD
Stayed 2 nights in Aug 2024
6/10 Okay
Peter
Traveled with group
Aug 11, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely hotel, great rooms, brilliant staff, comfy bed, very clean, good location, only downside was the air con wasn’t working and made it uncomfortable
Everything was really great when we arrived, clean, comfortable, air-conditioning was working great and the room was cool. However, during the night the room got hot and stuffy, and uncomfortable. We bring our own fan, and turned it on in the morning, which helped. I don’t know why the AC gave out and we couldn’t figure out how the AC controls worked.