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ibis Heidelberg Hauptbahnhof

3.0 star property

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Photo gallery for ibis Heidelberg Hauptbahnhof

Restaurant
Room, 1 Double Bed (New Sleeping Comfort Concept) | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Meeting facility
Sports facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Parking available
$81
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Willy Brandt Platz 3, Heidelberg, BW, 69115
  • University of Heidelberg New Campus
    ‪3 min drive‬
  • Heidelberg Castle
    ‪5 min drive‬
  • Marktplatz
    ‪5 min drive‬
  • Mannheim (MHG)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Twin Beds (New Sleeping Comfort Concept)

Room, 2 Twin Beds (New Sleeping Comfort Concept) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Twin Beds (New Sleeping Comfort Concept)

7.6 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed (New Sleeping Comfort Concept)

Room, 1 Double Bed (New Sleeping Comfort Concept) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed (New Sleeping Comfort Concept)

8.6 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Heidelberg Hauptbahnhof

3-star hotel in Weststadt
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Heidelberg Hauptbahnhof offers 170 air-conditioned accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Ibis Heidelberg Hauptbahnhof is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Ibis Heidelberg Hauptbahnhof has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 14 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night, plus a deposit of EUR 10 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children
  • Uncovered self parking fee: EUR 14 per night
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number DE120493093

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Heidelberg ibis
ibis Hauptbahnhof Hotel Heidelberg
ibis Heidelberg
ibis Heidelberg Hauptbahnhof
Accor Heidelberg
Ibis Heidelberg Hotel Heidelberg
ibis Heidelberg Hauptbahnhof Hotel
ibis Heidelberg Hauptbahnhof Hotel
ibis Heidelberg Hauptbahnhof Heidelberg
ibis Heidelberg Hauptbahnhof Hotel Heidelberg

ibis Heidelberg Hauptbahnhof Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 249 out of 1004 reviews
Rating 8 - Good. 486 out of 1004 reviews
Rating 6 - Okay. 208 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Marion, St Catharines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, room was clean, on site parking
Stayed 1 night in May 2025

10/10 Excellent

Jose, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

8/10 Good

Jose, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Price/value ratio6
Stayed 1 night in Apr 2025

10/10 Excellent

kamran

Stayed 1 night in Mar 2025

10/10 Excellent

B. Derya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Heidelberg

This hotel has very good location; easy access to transportation, eateries and groceries. The room we were in was on the small side but not too small- minimalist and efficient. The breakfast was consistently tasty and filling. The receptionists and people working there all were friendly and helpful. Even though the hotel is next to railroad tracks surprisingly not much noise to notice.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gregniel

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but very small bathroom

If you are taller then 5'8 likely you cant sot on toilet as knees hit wall!!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IBIS heidelberg

Very short stay so location was the most important. easy and quick arrival and departure proceedures
Stayed 1 night in Jan 2025

4/10 Poor

joseph

Traveled with family
Disliked: Staff & service, property conditions & facilities
This hotel had the worst bed I have ever slept in. While the hotel was clean, and the location was close to the center of town I would never stay here again. The bed had a small foam top over some mattresses that was lumpy, and hard It was impossible to get a good night sleep! Folks the most important part of a hotel is the BED and this one SUCKS. Buy this hotel new beds. If it wasn't for the beds I could be a 4-star hotel
Stayed 5 nights in Dec 2024

8/10 Good

Philip

Stayed 6 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above, staff were polite, the breakfast was excellent, everything was clean.
Stayed 2 nights in Oct 2024

8/10 Good

AURORA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
An average hotel booked last minute. Exactly as I expected.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to the main train station. Parking and breakfast are extra. Within walking distance to old town or you can take the buss
Stayed 4 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

o.k.

Hotel was o.k. Being right next to major train station isn't great. Except, you had access to all the shops.Because you definately did not want to buy the very expensive breakfast and coffee in the hotel.
Stayed 4 nights in Sep 2024

4/10 Poor

Andrea

Traveled with family
Liked: Cleanliness, staff & service
The room was the size of a shoebox and there was no storage for clothes apart from a few coat hangers. The bathroom was tiny as well with hardly any room to move. No tissues or tea and coffee provided in room either. However, the breakfasts were excellent and the hotel is located right next to the train station but it is a long way from the old part of town where the famous castle is located,
Stayed 3 nights in Sep 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 3 nights in Sep 2024

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff were helpful including in English. Sadly no kettle available in room. Hotel located immediately next to the station so very easy to get anywhere in town, but not very walkable in the immediate vicinity.
Stayed 4 nights in Aug 2024

10/10 Excellent

philippa

Liked: Cleanliness, amenities
Great place would stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Shuk Ying

Stayed 1 night in Jul 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great location. Very convenient. Bathrooms are small and could be issue with larger person. We had 2 single beds but was fine for us. They advertise laundry facilities but they do not have any
Stayed 4 nights in Jun 2024

10/10 Excellent

Franky

Stayed 2 nights in May 2024

8/10 Good

Joy Yan

Business traveler
Liked: Staff & service
it's okay
Stayed 5 nights in May 2024

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This would’ve been a five star rating for sure. Friendliest staff we’ve experienced, but the bathroom was easily the smallest bathroom in a hotel room I have seen in my 20 years of travel throughout Europe. My hope is the other rooms have larger bathroom bathrooms.
Stayed 1 night in May 2024