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Hotel Villa Marstall

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Photo gallery for Hotel Villa Marstall

Exterior
Property grounds
40-inch flat-screen TV with cable channels, TV
Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk
Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Free WiFi

Explore the area

Map
Lauerstr. 1, Heidelberg, 69117
  • Ruprecht-Karls-Universität
    ‪3 min walk‬
  • Heidelberg Student Jail
    ‪3 min walk‬
  • University of Heidelberg Old Campus
    ‪4 min walk‬
  • Mannheim (MHG)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Superior Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Twin Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Classic Single Room, 1 Twin Bed

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed

  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Room

NH Collection Heidelberg

Pet friendly
Free WiFi
Air conditioning
Gym
4.7 out of 5, Exceptional, (263)
The price is $79
per night
$85 total
includes taxes & fees
Jan 26 - Jan 27
NH Collection Heidelberg

About this property

Hotel Villa Marstall

Hotel in Altstadt Heidelberg
This smoke-free hotel features a front-desk safe and free WiFi in public areas. Housekeeping is available on request.
Hotel Villa Marstall offers 18 accommodations with safes and hair dryers. Beds feature memory foam mattresses. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Hotel Villa Marstall features a front-desk safe and an elevator. Wireless Internet access is complimentary.

Hotel Villa Marstall is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 5 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1876
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in from 3 PM - 3:30 PM and 3:00 PM - 4:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 3:30 PM) and Saturday - Sunday (8 AM - 4:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are available for EUR 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 5 for children
  • Nearby parking fee: EUR 19 per day (1640 ft away)
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hotel Villa Marstall Heidelberg
Villa Marstall Heidelberg
Villa Marstall
Marstall Hotel Heidelberg
Hotel Villa Marstall Hotel
Hotel Villa Marstall Heidelberg
Hotel Villa Marstall Hotel Heidelberg

Hotel Villa Marstall Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 184 out of 251 reviews" "
Rating 8 - Good. 56 out of 251 reviews" "
Rating 6 - Okay. 8 out of 251 reviews" "
Rating 4 - Poor. 2 out of 251 reviews" "
Rating 2 - Terrible. 1 out of 251 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very pleasant and helpful. The property was very conveniently located near the major sites in the Altstadt area of town. The rooms and accommodations were nice.
Stayed 1 night in Oct 2024

8/10 Good

Madeleine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Hosts left at 3:30. Nice view from our room.
Stayed 3 nights in Sep 2024

10/10 Excellent

lynnette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ursula at front desk was wonderful. Excellent location on river but only a block from main streets and most of the sights.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean & comfortable. Had all amenities needed for a pleasant stay. The location was perfect for seeing the sights and in the heart of old town. The front desk girl who checked us in was so friendly and answered any questions we had. Would definitely stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Joanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Annie and Ursula were very friendly and helpful! The breakfast was exceptional. Annie was very attentive to us. However, it would have been incredibly helpful if the hotel would have sent us some communication regarding no on-site parking and parking options, especially when arriving in the middle of a Fall Festival.
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Only issue was where to park! Highly recommend. Breakfast was great too.
Stayed 1 night in Sep 2024

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the cutest hotel close to everything. The only issue we had was where to park. Hotel should instruct where to park in their check in instructions. Breakfast was outstanding and they were very accommodating. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was in a perfect location, wonderful breakfast, excellent service.
Stayed 1 night in Sep 2024

10/10 Excellent

Kade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed at. Our train the day of check in was delayed and they stayed open waiting for us to check in. The staff was very kind with good recommendations of the town. Great location as all of old town and the castle are walking distance. Our room had a lovely view of the castle at night which put our experience over the top! Highly recommend breakfast, it is homemade with many lovely options in a beautiful venue. We stayed one night here and I wish it was longer.
Stayed 1 night in Sep 2024

10/10 Excellent

Yeongmi

Stayed 4 nights in Sep 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent in all ways!
The hotel staff were incredibly accommodating and friendly. We couldn’t have been happier with the place. The rooms were spacious, clean, and had great views. The hotel location is in the old city, which made it so easy to walk everywhere. I would highly recommend this hote.
Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was convenient to everything, found the property easy to find with all the details supplied by the host and it was comfortable, clean and pretty.
Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all-- the staff were incredible! They personally messaged several days ahead of checking in to confirm our expected arrival time, and offered recommendations for travel to Heidelberg from the Frankfurt Airport that was super helpful. We ended up arriving just as the hotel staff were starting their day, and they promptly led us to our room so we could immediately try to alleviate the jet lag! The rooms are delightful and very spacious. Breakfast in the cozy and historic cellar is charming. And of course so much of old Heidelberg is so close. It's a delightful place to stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location except for parking
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Superb atmosphere and very clean. Staff was more than accommodating!
Stayed 1 night in Sep 2024

10/10 Excellent

Madina

Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly staff with a beautiful hotel in a great location. As with any place in this part of Europe, the rooms can be a bit warm this time of year, but I don’t believe this was much of a problem as there was a fan in the room and fantastic windows. I highly recommend this place to anyone couple looking to travel. The staff also provided fantastic dinner recommendations and spoke perfect English.
Stayed 1 night in Aug 2024

10/10 Excellent

stefan, Alcester

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice cosy place with friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Shower
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The team was amazingly helpful. Made the stay awesome.
Stayed 1 night in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the centre - staff very friendly - would stay here again
Stayed 1 night in Jul 2024

8/10 Good

Holger

Stayed 2 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! By the river, 2 blocks from Main Street. Very convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024