Sheraton Hefei Xinzhan Hotel

4.5 star property

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November 2024
December 2024

Photo gallery for Sheraton Hefei Xinzhan Hotel

Indoor pool
Exterior
Lobby
1 bedroom, premium bedding, down comforters, free minibar items
42-inch LCD TV with cable channels, TV, iPod dock

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1666 North Tong Ling Road, Hefei, Anhui, 230061
  • Hefei Peace Plaza
    5 min drive
  • Jiaonu Fanzhong Temple
    6 min drive
  • Li Hongzhang Former Residence
    8 min drive
  • Hefei (HFE-Xinqiao Intl.)
    48 min drive

Room options

Room, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Park View

  • 484 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Park View

  • 484 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds, Park View

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

Club Room, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Twin Beds

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

Club Room, 1 King Bed, Corner

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom

  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sheraton Hefei Xinzhan Hotel

4.5-star hotel in Yaohai
3 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Sheraton Hefei Xinzhan Hotel offers 407 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hefei hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms. Services include massages.
In addition to a children's pool and an indoor pool, Sheraton Hefei Xinzhan Hotel provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 32292 square feet (3000 square meters) include a conference center. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Sheraton Hefei Xinzhan Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Onsite venue - lobby lounge.
Yue - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Miyabi - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (CNY 60 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 178 for adults and CNY 82 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Feast
  • Miyabi
  • Yue

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (32,292 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 10 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • In-room dining only

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 232.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 178 for adults and CNY 82 for children
  • Self parking fee: CNY 60 per day
  • Rollaway bed fee: CNY 232.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hefei Sheraton
Sheraton Hefei
Sheraton Hefei Xinzhan
Sheraton Hefei Xinzhan Hotel
Sheraton Xinzhan
Sheraton Xinzhan Hotel
Xinzhan
Sheraton Hefei Xinzhan Hotel China - Anhui
Sheraton Hefei Xinzhan
Sheraton Hefei Xinzhan Hotel Hotel
Sheraton Hefei Xinzhan Hotel Hefei
Sheraton Hefei Xinzhan Hotel Hotel Hefei

Sheraton Hefei Xinzhan Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 27 out of 38 reviews" "
Rating 8 - Good. 9 out of 38 reviews" "
Rating 6 - Okay. 2 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Yutang

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Satisfied my staying
Very Clean, Comfortable Bed, great breakfast service
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Sep 2019

10/10 Excellent

Mohal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Mohal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Chunhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel , but bad accounting system/department.
I like this hotel overall. However, I checked out on 5/24, but the withheld security deposit from my credit card has not been cancelled as of 6/10. I called the hotel for twice already. I am not happy with their accounting department/system. Also, the room card did not work for elevator frequently. My co-worker in my local office told me that he met the similar problem a couple years ago already. We think the elevator system for room card reader need to be updated.
Stayed 2 nights in May 2018

10/10 Excellent

vish, Los Angeles, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new hotel.... everything is perfect....
stayed here for a week, from the front office manager to the general manager of the hotel came and introduced themselves and greeted well.

8/10 Good

Yoshiaki

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. It is better to set at least one shaver in a room. Thank you.
Stayed 1 night in Aug 2023

10/10 Excellent

JIANBO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

GABSU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
商務入住好地點
服務好 附近生活機能好
Stayed 2 nights in Dec 2019

10/10 Excellent

Yitien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很棒
整體非常棒的飯店。乾淨寬敞CP值高,服務人員很貼心,大熱天check in馬上遞上冰毛巾跟冷飲,態度也很親切!
Stayed 1 night in Aug 2019

8/10 Good

TAE WON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장
자주 이용하는 호텔입니다.... 깨끗하고 관리가 잘되어 있습니다.
Stayed 2 nights in Aug 2019

8/10 Good

Sach, 東京

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所も良く、朝ごはんも美味しかった!
Stayed 1 night in Jun 2019

8/10 Good

Jinwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice & clean hotel. Also easy to go to downtown
Stayed 3 nights in May 2019

6/10 Okay

DAEJUNG

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

YungMing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
무난 한 숙박
무난한 숙박
Stayed 2 nights in Oct 2018

10/10 Excellent

DAEJOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다 괜찮습니다. 다만, 무척 비싼 편이죠
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장으로 갔는데 너무 좋았어요,.

10/10 Excellent

HUNGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Hun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔~
주변 인프라가 없으다 호텔로만 본다면 좋습니다
Stayed 4 nights in Jun 2017

10/10 Excellent

HEEJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort