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The Birch Hotel

3.5 star property

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Photo gallery for The Birch Hotel

Front of property
Meeting facility
Property amenity
2 bars/lounges
Family Room, Non Smoking (Multiple Beds) | 1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Lewes Road, Haywards Heath, England, RH17 7SF
  • Ouse Valley Viaduct
    ‪11 min drive‬
  • Wakehurst Place
    ‪12 min drive‬
  • Hickstead All England Jumping Course
    ‪12 min drive‬
  • London (LGW-Gatwick)
    ‪23 min drive‬

Room options

View all photos for Standard Room, Non Smoking (1 Twin Bed)

Standard Room, Non Smoking (1 Twin Bed) | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, Non Smoking (1 Twin Bed)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Non Smoking (1 Double Bed)

Standard Room, Non Smoking (1 Double Bed) | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, Non Smoking (1 Double Bed)

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Executive Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room

Exclusive Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Exclusive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (2 Twin Beds)

Standard Room, Non Smoking (2 Twin Beds) | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, Non Smoking (2 Twin Beds)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Birch Hotel

3.5-star Haywards Heath hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
The Birch Hotel offers 51 accommodations with coffee/tea makers and hair dryers. 26-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Haywards Heath hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

The Birch Hotel is a smoke-free property.

English breakfasts are available for a surcharge between 7 AM and 10 AM on weekdays.
Courtyard Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Courtyard Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus GBP 10.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Birch Hotel HAYWARDS HEATH
Best Western Birch Hotel
Best Western Birch HAYWARDS HEATH
Best Western The Birch Hotel
Best Western Birch
The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath
Birch Hotel Haywards Heath
Birch Haywards Heath

The Birch Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 280 out of 712 reviews
Rating 8 - Good. 320 out of 712 reviews
Rating 6 - Okay. 78 out of 712 reviews
Rating 4 - Poor. 19 out of 712 reviews
Rating 2 - Terrible. 15 out of 712 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

kelvin

Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and clean and comfy. Staff were friendly. Room not completely sound proofed.
Stayed 1 night in Apr 2025

4/10 Poor

colin

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and efficient
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, recommended hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

First time staying here with my wife and her assistance dog. The staff were excellent from the moment we arrived, putting my wife at ease and respecting that the dog was working. For an executive room, it was a little small but had everything we needed. The breakfast was quite expensive (we didn't prebook it) but was excellent quality and, again, great service. We will definitely return.
Stayed 2 nights in Mar 2025

8/10 Good

Elliot

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

JOHN

Cramped

Room very small in relation to price charged. Water pressure in shower feeble. Staff friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
There is nothing to fault with this hotel. I stay here to escape and relax from time to time. I thoroughly recommend this hotel.
Stayed 1 night in Feb 2025

8/10 Good

Abigail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Tim

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Birch Hotel

Great little hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Nil specific
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 1 night in Jan 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Melissa

Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Xmas party
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

A

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel In Haywards Heath

Lovely Hotel In Haywards Heath Staff helpful Breakfast very good Would use again
Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late but we had an Efficient staff member who check us in quickly. Room clean. Good parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This is a three star hotel and met all expectations. Really great staff - super helpful and friendly. Clean comfortable rooms - note no AC if staying in summer, good heating in winter. Easy free parking on site. Good English breakfast. Would stay again.
Stayed 1 night in Nov 2024