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The Hickstead Hotel

3.5 star property

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Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Property grounds
Daily English breakfast (GBP 14 per person)
Exterior
Concierge desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Hickstead All England Jumping Course
    ‪19 min walk‬
  • American Express Stadium
    ‪14 min drive‬
  • University of Sussex
    ‪18 min drive‬
  • London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

The Hickstead Hotel

3.5-star Haywards Heath hotel close to Hickstead All England Jumping Course
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include conference space, concierge services, and dry cleaning.
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This Edwardian hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

The Hickstead Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 195 out of 495 reviews
Rating 8 - Good. 179 out of 495 reviews
Rating 6 - Okay. 83 out of 495 reviews
Rating 4 - Poor. 28 out of 495 reviews
Rating 2 - Terrible. 10 out of 495 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Stephanie

Business traveler
Stayed 2 nights in Jan 2025

8/10 Good

Louise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay but next to the conference room where there was a party happening
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above.
Stayed 3 nights in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again, breakfast service can be better

Reception was great, easy check in lots of parking. Rooms clean and tidy. Strange layout with the TV the opposite end of thr room but the mirror right over the bed. Felt a little odd. Breakfast was slow service, staff more interested in chatting and laughing in the kitchen, but was nice when it came out.
Stayed 1 night in Feb 2025

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant!

Love the hickstead! So clean, friendly staff and just perfect in every way!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible
Stayed 1 night in Feb 2025

6/10 Okay

Shawn, Aylesbury

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dated and not in great condition.
Stayed 1 night in Dec 2024

6/10 Okay

Shawn, Aylesbury

Business traveler
Disliked: Amenities, property conditions & facilities
Very dated and not in great condition.
Stayed 1 night in Feb 2025

6/10 Okay

Michael, Reading

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is OK. The beds are not comfortable, why not invest in some new mattresses? There was no heating on in the hotel in the afternoon (it was February). You could hear noises from adjacent rooms (fortunately they were fairly quiet). Nonetheless a reasonably priced hotel. Would we stay again, No...
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Keith

Stayed 3 nights in Feb 2025

8/10 Good

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Does what it says on the tin
Stayed 1 night in Jan 2025

4/10 Poor

Stephanie

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Minimal heating ruined the visit.

The heating is on a very limited timer that is controlled by the hotel. Weather cold enough for cars to be iced up overnight. Very cold in the bedroom. Reported after the first night but there was no difference the following night. It wasn't a pleasant stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early, but staff was super considerate and despite the fact that we had four rooms, immediately found a space for us, even made sure the rooms were close to each other. Breakfast was AMAZING. Again, terrific staff. Those folks deserve raises.
Stayed 1 night in Feb 2025

10/10 Excellent

Saad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here on a number of occasions and always find it a good experience. The staff are very friendly and helpful and the rooms are really comfortable.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Saad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always welcoming and attentive
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Stayed 1 night in Jan 2025