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The Hickstead Hotel

3.5 star property

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Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Lobby lounge
Exterior
Concierge desk
24-inch flat-screen TV with digital channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Hickstead All England Jumping Course
    ‪8 min drive‬
  • American Express Community Stadium
    ‪16 min drive‬
  • University of Sussex
    ‪20 min drive‬
  • London (LGW-Gatwick)
    ‪28 min drive‬

Room options

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

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The price is $113
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About this property

The Hickstead Hotel

3.5-star Haywards Heath hotel close to Hickstead All England Jumping Course
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include conference space, concierge services, and dry cleaning.
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 700 square feet (65 square meters) include conference space. This Edwardian hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

The Hickstead Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 172 out of 441 reviews
Rating 8 - Good. 157 out of 441 reviews
Rating 6 - Okay. 76 out of 441 reviews
Rating 4 - Poor. 26 out of 441 reviews
Rating 2 - Terrible. 10 out of 441 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value quiet with good parking Staff very accommodating
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Good, but dated
The room was nice - fairly big and comfortable. A trouser-press, but no fridge, which was disappointing. Water pressure good and hot. Shower over a bath, which isn't ideal for elderly people, although handrails are provided. The mattress was firm, which we like, but a little hard - a topper would have helped. The hotel is pleasant, but a bit dated. It's a good location - fairly quiet and easy to find. The staff were friendly and polite. Breakfast has a good selection, although the full English is clearly not cooked to order - items had been kept warm for some time. Reasonable value for money, but would have liked a fridge, more comfortable mattress and a breakfast that was fresher.
Stayed 5 nights in Dec 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Uncomfortable hard bed and even harder pillows.
Pillows were very hard and uncomfortable. I had asked for extra pillows but only 4 were provided, which is usually standard in a hotel. There were no softer pillows available.
Stayed 2 nights in Dec 2024

6/10 Okay

Jamie

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Classic style hotel, looking a bit tired
It's a reasonable Hotel is quite a nice location it's just looking fairly run down. We had our Christmas Party here 6 years ago and it looks pretty much the same but just more tired and old. Staff were generally friendly and service was ok. Cleanliness in the hotel was ok. Sleep quality was fairly good, the room was a bit cold. Tap water came out nice and hot but the shower could only do freezing cold or cold (Room 201).
Stayed 1 night in Dec 2024

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not much sleep
Could not fault it accept I could hear the man above me going to the toilet in the middle of the night and getting back in bed. The bed squeaking. Then getting woke up every morning at 6.15 when he got up could hear him using the toilet shower and opening and closing draws. My bed was very squeaky also every time I moved
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

All good thank you
Stayed 1 night in Dec 2024

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet Hotel with friendly staff that was within easy access from the motorway.
Stayed 2 nights in Dec 2024

6/10 Okay

Shawn, Aylesbury

Liked: Staff & service, property conditions & facilities
Needs a refresh.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service
Comfortable and nice attentive staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall
Great service - helpful and kind staff. Lovely clean and spacious room. All good!
Stayed 1 night in Nov 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a very good price. The room was clean and big enough for two people, had tea and coffee with a kettle so could make a hot drink. Excellent shower. Breakfast was a bit small and expensive at £14 per person but the staff were friendly and very professional and quick to serve. Free parking outside the hotel was good and there was plenty of space. The hotel is in the middle of nowhere so you do need a car. But that adds to the quiet, peaceful, and relaxing atmosphere of the place
Stayed 1 night in Nov 2024

8/10 Good

weidong

Stayed 1 night in Nov 2024

10/10 Excellent

Lucy

Stayed 1 night in Nov 2024

10/10 Excellent

Mrs yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice stay nice food enjoyed and relaxed thank you to all staff who work hard,
Stayed 3 nights in Nov 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful night's sleep in a firm bed. Good value, friendly, non-intrusive staff, hot bath and nice breakfast
Stayed 1 night in Nov 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paul W

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent comfort & service. Rooms very spacious & comfortable! Highly recommended!
Stayed 1 night in Nov 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean rooms
Stayed 4 nights in Nov 2024

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service
My stay at the Hickshead hotel has been excellent in many respects, especially the helpfulness of the staff and their proactive attitudes. Unfortunately if you have a room facing the carpark not only do you get woken up at silly o'clock by patrons chatting in the carpark but also by the smell of cigarette smoke coming in through the window. Yes I did have to get up and close the window. The Hotel is very convenient, the food is good and as I say the Staff make this place somewhere I will return.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, chose option of breakfast and was a little disappointed, cold and little hard but overall value for what we paid for a nights stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Babatunde

Stayed 3 nights in Oct 2024

6/10 Okay

Kate

Traveled with family
Liked: Staff & service, room comfort
Room was nice staff were friendly , but there was a horriable smell that made you feel sick smelt like sewage or something in the lobby and corridors which was off putting . The breakfast was over priced and the bacon was rock hard and looked like it had been warmed up in the microwave and eggs were over cooked . So disappointing . Staff were lovely though and location was good
Stayed 1 night in Nov 2024