See all properties

The Hickstead Hotel

3.5 star property

Choose dates to view prices

Photo gallery for The Hickstead Hotel

1 bedroom, premium bedding, desk, laptop workspace
Exterior
24-inch flat-screen TV with digital channels, TV
Concierge desk
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
$88
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Hickstead All England Jumping Course
    ‪19 min walk‬
  • American Express Stadium
    ‪14 min drive‬
  • University of Sussex
    ‪18 min drive‬
  • London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Double Room

1 bedroom, premium bedding, desk, laptop workspace

Double Room

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, premium bedding, desk, laptop workspace

Executive Double Room

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, premium bedding, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | 1 bedroom, premium bedding, desk, laptop workspace

Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

The Birch Hotel

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 736 reviews
The Birch Hotel

About this property

The Hickstead Hotel

3.5-star Haywards Heath hotel close to Hickstead All England Jumping Course
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include conference space, concierge services, and dry cleaning.
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 700 square feet (65 square meters) include conference space. This Edwardian hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

The Hickstead Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 211 out of 559 reviews
Rating 8 - Good. 200 out of 559 reviews
Rating 6 - Okay. 100 out of 559 reviews
Rating 4 - Poor. 35 out of 559 reviews
Rating 2 - Terrible. 13 out of 559 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay as always
Stayed 1 night in May 2025

6/10 Okay

E-pix

Business traveler
Liked: Cleanliness
Room was average, ive slept on a more comfortable sheet of ply than the mattress in the room, tap in the basin was loose and hard to adjust. No milk left on the second night. only marginally better than the travel lodge down the road.
Stayed 2 nights in May 2025

6/10 Okay

b a

Traveled with family
Liked: Cleanliness, staff & service
Great location Slightly dated but clean rooms noisy if interconnected as gap under door and can hear
Stayed 2 nights in May 2025

8/10 Good

Beverley

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Staff very friendly especially waiter today snd cleaning lady rooms a little noisy as gap under door of adjoining rooms so you can hear every word
Stayed 2 nights in May 2025

10/10 Excellent

Mandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had great stay as always rooms are spacious and comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking on site is a plus. Cute hotel. A little outdated but very clean. Checking in was a breeze, nice lady at front desk. We had a drink at bar and appetizer from restaurant. Very good service and food. Breakfast was good in morning. Overall, nice stay and would return again.
Stayed 1 night in May 2025

10/10 Excellent

M

Stayed 3 nights in May 2025

6/10 Okay

Martin

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not a very clean hotel staff wasnt friendly. Old fashion rooms
Stayed 1 night in May 2025

8/10 Good

Philip

Liked: Staff & service, room comfort

Disappointing room

Service was excellent, but the room was a little tired. The main issue that we had with the room was that the walls were very thin, and we could hear everything in the room next door. The person staying there was coughing loudly all night, as well as making several bathroom visits. We do not need to hear all of this.
Stayed 1 night in May 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Great stay for commuting to Brighton for a music event. Comfortable, friendly staff, great breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Business traveler, Traveled with partner
Liked: Amenities
Our first time visit. Excellent meals, quiet location with countryside feel. Excellent staff.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Saad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

Good place to stay. Nice clean and quiet.
Stayed 3 nights in May 2025

4/10 Poor

Mike

Not great

Stayed here a few times before. Always do a late checkout and normallh charged £20 for this. However this time not so great. Arrived at 3pm to be told room not ready and its £50 for late checkout. The room was only £57 to book so thag charge seemed excessive. They had no payment record from my booking so wanted me to pay again until i was showing them my payment online. Finally managed to check in 45mins late only after checking with reception and getting a different room. I think i got the bad room guests who complain get as it was right on the corner next to the stairs so could hear people all evening and early morning. Only 1 towel in bathroom. Breakfast was pretty bad for £14. One sausage, one piece of bacon, half a tomato, beans and 1 egg. Probably wont be back now which is a shame as ive stayed here 3 times.
Stayed 1 night in May 2025

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

DELTA

Disliked: Property conditions & facilities, room comfort

Really uncomfortable nights sleep

Have stayed here many times. Booked an executive room which was no different from other rooms, table and two chairs rather than comfy chairs. No water or biscuits in the room. But the mattress was the worst thing, so hard and uncomfortable - any time either of us moved the whole bed creaked and groaned.
Stayed 1 night in May 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unusual to find such a well appointed place in the country. We had a lovely stay here.
Stayed 1 night in May 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Only one complaint, bed too hard for me. Otherwise great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a number of times and always find it a nice place to stay. The staff are helpful and friendly and the rooms very comfortable.
Stayed 1 night in May 2025

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great staff just a little far out of the way from everything
Stayed 1 night in Apr 2025

10/10 Excellent

Ebeben

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 4 nights in Apr 2025

6/10 Okay

Jane

Liked: Staff & service
Property tired but
Stayed 1 night in Apr 2025

10/10 Excellent

simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mr Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getting better.

All is good value. Not the really bad smell has almost gone it is so much better. There was areally sewage smell in the reception area about a month ago. Breakfast good value. We will stay again. Getting better.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025