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TownePlace Suites by Marriott Hays

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Hays

BBQ/picnic area
Exterior detail
Indoor pool
Studio, 2 Queen Beds | Premium bedding, down comforters, desk, blackout drapes
Laundry room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Gym
  • Pet friendly
  • Kitchen

Explore the area

Map
4001 General Hays Road, Hays, KS, 67801
  • Fort Hays State University
    6 min drive
  • Ellis County Historical Society Museum
    7 min drive
  • Fort Hays State Historic Site
    9 min drive
  • Hays, KS (HYS-Hays Regional)
    8 min drive

Room options

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Exterior

Studio, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hilton Garden Inn Hays

Pool
Pet friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (709)
The price is $233
per night
$276 total
includes taxes & fees
Dec 12 - Dec 13
Hilton Garden Inn Hays

About this property

TownePlace Suites by Marriott Hays

Hays hotel with indoor pool
Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Weekly housekeeping is available.
TownePlace Suites by Marriott Hays offers 81 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Hays hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
TownePlace Suites by Marriott Hays features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

TownePlace Suites by Marriott Hays has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Hays Aparthotel
TownePlace Suites Marriott Hays
TownePlace Suites riott Hays
TownePlace Suites by Marriott Hays Hays
TownePlace Suites by Marriott Hays Hotel
TownePlace Suites by Marriott Hays Hotel Hays

TownePlace Suites by Marriott Hays Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 446 out of 622 reviews" "
Rating 8 - Good. 108 out of 622 reviews" "
Rating 6 - Okay. 31 out of 622 reviews" "
Rating 4 - Poor. 15 out of 622 reviews" "
Rating 2 - Terrible. 22 out of 622 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Taira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location off I-70, clean, comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness
Nice facility - would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley or Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Darcy L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Viktoryia, Staten Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean big room, you can borrow slow cookers, blenders, room is equiped with kitchen and is nice and spacious, breakfast is included and decent and parking is free
Stayed 1 night in Aug 2024

8/10 Good

Christa, ARVADA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay Just not good water pressure in the shower
Stayed 1 night in Jul 2024

10/10 Excellent

Garrett

Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Easy check in. Clean pool. Great breakfast options. Travelled with our 2 yr old. Would stay again if traveling through again.
Stayed 1 night in Jul 2024

10/10 Excellent

Bill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Only the beds need improvement
Staff was friendly and helpful. Breakfast was good. Room was clean and had everything you would need for an extended stay. My only complaint would be that the be that the bed wasn't comfortable at all. Almost like sleeping on the box springs themselves.
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the Best
Best hotel we stayed at on a very long road trip. Room smelled clean and fresh. Bed was very comfortable and the large shower was amazing. Staff was friendly and efficient at check in. Thank you!
Stayed 1 night in Jul 2024

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop
Work trip to area with stop over. Hotel is great and the room was super quiet for the rest I was looking for. Room has way more amenities than I needed for an over night but for a longer stay it would amazing to have all this
Stayed 1 night in Jul 2024

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here many times..it is my go-to hotel in Hays, KS
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a pleasant experience
The front check in was Rude.. short and snappy.. the room had hair and debris on the carpeting and hair in the shower.. there was no breakfast ready the next morning by 7am and no coffee available except in the room.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Zachary

Stayed 1 night in Jul 2024

10/10 Excellent

Harold

Stayed 1 night in Jun 2024

2/10 Terrible

Sam

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They were not willing to switch me to another room so I could have a bathtub. Even tho the website did say I would have one. Horrible customer service at this hotel. Not willing to switch my room for me.
Stayed 1 night in Jul 2024

10/10 Excellent

Helmuth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Tanya

Traveled with family
Disliked: Cleanliness, staff & service
No dogs over 35lbs
Unfortunately after going through tornado weather on I70 and driving 10hrs, we were not able to stay at this hotel. The front desk lady was rude, however that might be because she had to tell me she would need to cancel my reservations. My dogs are to big. I didn’t know this, but this particular Marriot will not take any dogs over 35lbs. She said it’s Marriot policy. I’m a member of Marriot and this hotel is the only hotel that I have heard this from. So being exhausted and wore down we left and stayed at Best Western. In the Hays Kansas Area Hampton, Hilton, Best Western , Comfort Suites, Avid all take any size dog. Your Welcome.
Stayed 1 night in Jun 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
New hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Property conditions & facilities
I
Stayed 1 night in Jun 2024