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Nishiyama Onsen Keiunkan

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nishiyama Onsen Keiunkan

Spa
Property grounds
Hot springs
Japanese SUKIYA Style Room for 4 People | In-room safe, free WiFi
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Air conditioning
  • Free WiFi
  • Parking included
  • Housekeeping
  • Restaurant

Explore the area

Map
Yujimashirasawa 83, Namikima, Hayakawa, Yamanashi, 409-2702
  • Mt. Kushigata
    43 min drive
  • Lake Motosuko
    50 min drive
  • Minami Alps National Park
    61 min drive

Room options

View all photos for Japanese Style Room for 4 People

Japanese Style Room for 4 People | In-room safe, free WiFi

Japanese Style Room for 4 People

  • River view
  • Sleeps 6
  • 4 Twin Futons

View all photos for Japanese SUKIYA Style Room for 4 People

Japanese SUKIYA Style Room for 4 People | In-room safe, free WiFi

Japanese SUKIYA Style Room for 4 People

  • Sleeps 6
  • 4 Twin Futons

View all photos for Japanese Style Room for 4 People with Extra Space

Japanese Style Room for 4 People with Extra Space | In-room safe, free WiFi

Japanese Style Room for 4 People with Extra Space

  • River view
  • Sleeps 6
  • 4 Twin Futons

Similar properties

Exterior

Hotel Route-Inn Court Minami Alps

Parking included
Free WiFi
Restaurant
Air conditioning
3.7 out of 5, Good, (41)
The price is $96
per night
$105 total
includes taxes & fees
Jan 1 - Jan 2
Hotel Route-Inn Court Minami Alps

About this property

Nishiyama Onsen Keiunkan

3.5-star Hayakawa ryokan with 2 restaurants
This ryokan features 2 restaurants, free newspapers, and a front-desk safe. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include free train station drop-off.
Nishiyama Onsen Keiunkan offers 35 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are 6 hot springs on site.
Dining is available at one of the ryokan's 2 restaurants. Public areas are equipped with complimentary wireless Internet access. Nishiyama Onsen Keiunkan features hot springs. A train station pick-up service and a train station drop-off service are complimentary for guests. This hot springs ryokan also offers a terrace, complimentary newspapers in the lobby, and a front-desk safe. Complimentary uncovered self parking is available on site, along with a car charging station.

Nishiyama Onsen Keiunkan has designated areas for smoking.

Nishiyama Onsen Keiunkan has 2 restaurants on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 1:30 PM to 3:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • Kaiseki meal

Things to do

  • 6 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Japanese garden
  • Terrace

Spa

  • 6 hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay JPY 7,020 per child, per day at the property for half board meal.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Nishiyama Onsen Keiunkan Ryokan
Nishiyama Onsen Keiunkan Hayakawa
Nishiyama Onsen Keiunkan Ryokan Hayakawa

Nishiyama Onsen Keiunkan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 95 out of 112 reviews" "
Rating 8 - Good. 10 out of 112 reviews" "
Rating 6 - Okay. 6 out of 112 reviews" "
Rating 4 - Poor. 1 out of 112 reviews" "
Rating 2 - Terrible. 0 out of 112 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robin, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Concetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacularly amazing experience in the oldest operating hotel in the world!!! The customer service was exceptionally outstanding!!! These professionals made us feel incredibly special with their warm welcome and attention to detail. Thank you to all at the extraordinary Nishiyama Onsen Keiunkan!
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect and quiet. 10 for service. needs a bit of updating but also great as it is. excellent food. have a car if you stay more than one night or stay in, nothing around but nature
Stayed 2 nights in Aug 2024

10/10 Excellent

Lucille

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best experiences I’ve had traveling. The onsen was incredibly beautiful, clean, and serene, and the staff were extremely attentive and helpful. The food especially stood out as one of the best meals I’ve had in Japan. I highly, highly recommend this onsen!
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service and absolutely delectable dinner and breakfast multicourse meals. We took a train to Minobu station and were picked up promptly at 1:40 pm for a scenic ride to the onsen. The hot spring pools were on the hot side, so I could only soak for a few min at a time. The entire place was clean and the view out the room wonderful. The dining experience was exceptional. Far better than the fancy pre fixe place in the USA. Price was super reasonable! Can’t recommend this place enough for a romantic retreat.
Stayed 1 night in Aug 2024

10/10 Excellent

Hureen

Liked: Amenities
awesome location! Amazing staff! We had an incredible dinner and breakfast experience. We would love to come back again. The staff went above and beyond to help us experience an authentic Japanese cultural experience. Wish the checkout time was extended by hour or two. The time felt very short for a day’s visit.
Stayed 1 night in Jul 2024

10/10 Excellent

Cornelius

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful. Incredible views. Excellent and friendly staff. Food was good and your skin will become soft from the Onsen. I highly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Georgeanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This ryokan is intended to be a place you go to relax. There isn’t a lot to do by design, other than eat, sleep, onsen, and enjoy the beautiful surroundings in comfort. We did half-board and the food is fantastic. The staff were very nice. The onsen were beautiful, especially the open air one on the fourth floor. There are six or seven onsen total including the three private ones.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hollie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Everyone is so friendly, the view is breath taking, the onsens are amazing, and the food is wonderful! This is a bucket list hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Dewalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The springs were amazing and very warm! The staff while serving the meals was top-notch! If you have the opportunity I'd suggest staying for more than 1 day and doing some hiking/exploring along the river. Beautiful scenery!
Stayed 1 night in May 2024

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional classic Japanese hotel, experience of a life time. Dinner and breakfast included in fare. Complimentary water and coffee in hotel grounds. Clothing and slippers given at check in. Many varieties of natural spring onsen (with schedules for men and women). You get 30 mins of private onsen included in the fare (as a couple). Quiet, peaceful. Recommended.
Stayed 1 night in May 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jamie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot rate highly enough!!
Will 100% be recommending this to everyone we know. This place was INCREDIBLE. The dinner/breakfast presentations are vast and delicious, the spas are stunning, and the staff was absolutely wonderful. It’s an easy train ride from Kyoto/Tokyo and there is a daily shuttle service that you can book with the hotel. This was such a fun and genuine experience. Highly recommend!
1 of 4 public hot springs
View from room
Sleeping accommodations
Stayed 1 night in Apr 2024

10/10 Excellent

ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly unique and once-in-a-lifetime experience
Stayed 1 night in Apr 2024

6/10 Okay

Maria

Stayed 1 night in Apr 2024

10/10 Excellent

Sheeana

Stayed 1 night in Apr 2024

10/10 Excellent

Tuan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facities. Great customer service. It's cool to know i visited the oldest hotel in the world.
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Unique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the room were stellar. It was truly an amazing stay. The staff was so kind and courteous. Our attendant was so sweet. The food was delicious but very traditional, and she took the time to show us how to eat it or what sauces to dip what in. The rooms were very spacious and clean. It was an overall wonderful experience.
Stayed 1 night in Jan 2024

10/10 Excellent

ROY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are wanting a truly unique experience of a Japanese oven in the most natural of settings then this place is magnificent. The dinner and breakfast is something to be experienced and the onsen baths are awesome overlooking nothing but nature.
Stayed 1 night in Dec 2023

10/10 Excellent

Chieh-An

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super unique experience--ancient onsen with a semi-modern hotel. All of the staff were incredibly attentive, helpful, and willing to make our stay amazing. Multiple public onsens and bookable private onsens. The hotel trusts you to know how it all works. Most of the water in--for everything from drinking to bathing--is the hot spring water that somehow felt cleansing and healthy.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Chokpitak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suit for family and couple with no small kid otherwise u might not b able to finish the dinner course or even breakfast coz sometime kid can’t be neat and tidy during those time. A a bit more older is great. Everything just great as the way it should. This was my 2nd time here. Love it here

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Should have stayed longer Food fabulous Staff exceptional Beautiful area Well looked after
Stayed 1 night in Oct 2023