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Golden Crown Grand Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Golden Crown Grand Hotel

Reception
Exterior
Superior Double or Twin Room, Accessible, City View | In-room safe, desk, laptop workspace, soundproofing
Coffee service
Property amenity

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
42-44 Niphat Uthit 3 Rd., Hat Yai, Songkhla, 90110
  • Kim Yong Market
    1 min walk
  • Hi-D SNACK SNACK
    1 min walk
  • Hat Yai Railway Station
    8 min walk
  • Hat Yai (HDY-Hat Yai Intl.)
    25 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Accessible, Private Bathroom

Junior Suite, 1 King Bed, Accessible, Private Bathroom | In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed, Accessible, Private Bathroom

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room, Accessible, City View

Superior Double or Twin Room, Accessible, City View | In-room safe, desk, laptop workspace, soundproofing

Superior Double or Twin Room, Accessible, City View

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Golden Crown Grand Hotel

3-star hotel in Downtown Hat Yai
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Golden Crown Grand Hotel offers 210 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hat Yai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Golden Crown Grand Hotel features a full-service spa. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This Hat Yai hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site.

Golden Crown Grand Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Golden Crown Grand Hotel has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: THB 200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 500 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 200 per person
  • Rollaway bed fee: THB 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Golden Crown Plaza
Golden Crown Plaza Hat Yai
Golden Crown Plaza Hotel
Golden Crown Plaza Hotel Hat Yai
Golden Crown Grand Hotel Hat Yai
Golden Crown Grand Hotel
Golden Crown Grand Hat Yai
Golden Crown Grand
Golden Crown Grand Hotel Hotel
Golden Crown Grand Hotel Hat Yai
Golden Crown Grand Hotel Hotel Hat Yai

Golden Crown Grand Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 240 reviews" "
Rating 8 - Good. 95 out of 240 reviews" "
Rating 6 - Okay. 54 out of 240 reviews" "
Rating 4 - Poor. 13 out of 240 reviews" "
Rating 2 - Terrible. 6 out of 240 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Chong Cin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean unit and walking distance to KimYong market. Easy to find good foods and safe as well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Wesley

Disliked: Cleanliness, amenities, property conditions & facilities
The room I was assigned was not as pictured, very old inside and floor is coming apart. Looked very old inside . Today when checking out I had No hot water . I paid 43 u.s. dollars a night for this place… not up to that standard. Staff was friendly .
Stayed 1 night in Aug 2024

8/10 Good

buan tzu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
location is a little far from the central shopping area though,
Stayed 1 night in Aug 2024

8/10 Good

Christain T

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and building. Excellent location. The reception staff could have been a touch more friendly, but they were fine. I really liked this place.
Stayed 2 nights in Jul 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good City Hotel
Good clean inexpensive city hotel. In a central location.
Stayed 2 nights in Jul 2024

2/10 Terrible

Hock Chuan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was given smoking room instead of non smoking room as booked.
Stayed 3 nights in Jun 2024

8/10 Good

Boon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Had been staying this hotel everytime i visit Hatyai Thailand for a few years now.Its near alot of shop and market. Lee garden is just a few minutes of walk.
Stayed 7 nights in Jun 2024

6/10 Okay

YEW CHYE

Stayed 3 nights in Apr 2024

10/10 Excellent

Keok Hwa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Market
Stayed 7 nights in Mar 2024

10/10 Excellent

Samantha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of shopping district. Love it!
Stayed 4 nights in Mar 2024

10/10 Excellent

Foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive been staying in this hotel since 2019 when I visited Hatyai 3 times every year. Its not considered 5 stars,but room is spacious and location is very good. With Kim Yong market a short distance away,Lee Gardens is 10 minutes walk. Overall,worth the stay.
Stayed 5 nights in Mar 2024

10/10 Excellent

Tan Chin

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good
Stayed 4 nights in Mar 2024

8/10 Good

CHING BOON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Queenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my mom to stay for 5 days 4 nights. She absolutely enjoyed her stay and the breakfast buffet was amazing according to her. She also mentioned that the location was centralized but away from the bustling side so she had very peaceful and quiet rest at night. Thank you so much for your excellent customer service and making my mom so happy throughout her stay. 😊
Stayed 4 nights in Feb 2024

4/10 Poor

Keng Huat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2023

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hat Yai
Placed towels on rack to be reused but they were replaced anyway. Need to be more eco friendly!
Stayed 3 nights in Dec 2023

6/10 Okay

CHIN LEONG

Stayed 1 night in Dec 2023

8/10 Good

Linda Henrietta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Not enough pillows, should have 2 pillows each bed. Convenient location. Bellboy/concierge very helpful Thank you for your service
Stayed 2 nights in Nov 2023

8/10 Good

Eldrick

Liked: Cleanliness, amenities
I ok in overall and cleaning staff are fine abd polite. Is my 2nd time stay so all is acceptable however, I'm not comfortable why they can't pass me 2 access cards but only one and also have to charge me if I request to check out at 1pm during the last day, during my 1st stay earlier I check out at 7am but didn't ask for refund right?
Stayed 4 nights in Nov 2023

6/10 Okay

Tan Chin

Just abit late check out . Hotel charge for extra fee Good day
Stayed 4 nights in Nov 2023

6/10 Okay

Jeslyn

Stayed 2 nights in Nov 2023

4/10 Poor

Lai Sim

Traveled with partner
Disliked: Staff & service
The front counter staff was very unhelpful. On my arrival, i asked to change 1,000 bathto snaller denomination in order to pay for grab. The staff said evening not much small note. You come tomorrow morning. Next morning, i tried, was told no small note available. Is the hotel so short of small note? Just 1,000 bath only. Very poor customer service. There is no local map in the lobby for the tourist. I would not want to stay in this hotel on my next visit
Stayed 3 nights in Nov 2023