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Springhill Suites by Marriott Hartford Cromwell

2.5 star property

Choose dates to view prices

Photo gallery for Springhill Suites by Marriott Hartford Cromwell

Exterior
Desk, laptop workspace, iron/ironing board, cribs/infant beds
Reception
Property amenity
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • 24/7 front desk
  • Free WiFi
$144
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
76 Berlin Road, Cromwell, CT, 06416
  • Cromwell Commons Shopping Center
    ‪19 min walk‬
  • TPC River Highlands
    ‪9 min drive‬
  • Wesleyan University
    ‪9 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(45 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Property amenity

Courtyard by Marriott Hartford Cromwell

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 680 reviews
Courtyard by Marriott Hartford Cromwell

About this property

Springhill Suites by Marriott Hartford Cromwell

Cromwell hotel with bar/lounge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Springhill Suites by Marriott Hartford Cromwell offers 123 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 45-inch flat-screen televisions come with premium cable channels and Netflix.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Springhill Suites by Marriott Hartford Cromwell features an indoor pool and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Springhill Suites by Marriott Hartford Cromwell is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Connecticut River Lounge - Onsite bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Connecticut River Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 0.0 per day

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 3.00 per day
  • Crib (infant bed) fee: USD 0.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites by Marriott Hartford Cromwell Hotel
Springhill Suites by Marriott Hartford Cromwell Cromwell
Springhill Suites by Marriott Hartford Cromwell Hotel Cromwell

Springhill Suites by Marriott Hartford Cromwell Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 619 reviews
Rating 8 - Good. 131 out of 619 reviews
Rating 6 - Okay. 55 out of 619 reviews
Rating 4 - Poor. 25 out of 619 reviews
Rating 2 - Terrible. 31 out of 619 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

NORMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean quiet free breakfast
Stayed 3 nights in Mar 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Jun 2025

8/10 Good

Edward, Palms

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay in Cromwell
Stayed 2 nights in May 2025

10/10 Excellent

Isabel

Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large rooms with all the amenities we needed.
Stayed 1 night in May 2025

10/10 Excellent

Rachael

Stayed 1 night in May 2025

6/10 Okay

Mia

Stayed 1 night in May 2025

10/10 Excellent

Anwar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Bryon

Liked: Cleanliness, amenities, property conditions & facilities
It was clean, beautiful and staff was friendly. My only compliant is tgat they charged fot parking.
Stayed 1 night in May 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Wonderful staff.
Stayed 3 nights in May 2025

2/10 Terrible

Steven

Business traveler
Disliked: Amenities
When I arrived they informed me that my reservation had been canceled because they were sold out! I asked how that was possible when I booked it over a month ago. They informed me than can cancel reservations through 3rd party companies, like Expedia. I was stunned! Avoid this hotel at all costs!!!
Stayed 1 night in May 2025

8/10 Good

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Customer service

The hotel was nice. The staff was beyond friendly, it was clean and modern. Although the breakfast wasn’t that great, The breakfast lady that was there during the week was so sweet. I didn’t get her name but she was adorable. They need more variety at breakfast. It was no fruit and the same thing every morning. They also need new waffle machines as well. I was charged for an extra night but my son caught it. If he wasn’t there I would have over paid. But the staff corrected it promptly. Last is Having to pay $3.00 a night for parking didn’t make since to me because it’s not a parking garage or a gated parking area. I just didn’t understand that. Would I stay again? Yes because of the customer service and good customer service don’t come easy these days.
Stayed 5 nights in May 2025

10/10 Excellent

Caroline

Stayed 2 nights in May 2025

2/10 Terrible

Joy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Worst hotel I ever stayed at!!!

Where should I start? Our room was 209. The room had a barn door for the bathroom door, the door didn't have a lock so it didn't shut all the way. The toilet made a knocking noise the whole entire time we were there. The shower head was broken, the water came out like a sink faucet. Now we stayed three nights and the breakfast was the same every morning. The fruit was rotten. We had to pay for parking each night we stayed. Finding a park was horrible. We had to park in the back and our keys didn't work for the door. When I told the front desk staff, I was told some keys work and some keys don't. The only reason we stayed because we came to town for a funeral. I would not be staying there again. Super 8 is down the street much cheaper. And you know what to expect.
Stayed 3 nights in May 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anthony, Middletown

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very enjoyable stay. Would highly recommend anyone to start here.
Stayed 1 night in Apr 2025

10/10 Excellent

ALISON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet spacious and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Edwina

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My TV did not work in my room, when I notified the front desk they sent maintenance who did absolutely nothing. We couldn’t switch to another room then I was promised bonus points they never uploaded to my account.
Stayed 1 night in Apr 2025

4/10 Poor

Teekaram

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy, Dunbogan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff, always welcoming, and a decent place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Ahkim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025