Best Western Manchester

2.5 star property

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Lobby
Exterior
Lobby
Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed) | 1 bedroom, desk, laptop workspace, soundproofing
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services
$129
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
20 Taylor Street, Manchester, CT, 06042
  • Shoppes at Buckland Hills
    ‪4 min drive‬
  • Manchester Memorial Hospital
    ‪4 min drive‬
  • Wickham Park
    ‪5 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

  • 480 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 480 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Best Western Manchester

Manchester hotel with free in-room WiFi
A conference center, a microwave in a common area, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and an arcade/game room are onsite. Housekeeping is available on request.
Best Western Manchester offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and 3 meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and express check-out. Complimentary self parking is available on site, along with a car charging station. Guests can use the health club at a partner property.

Best Western Manchester is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Air hockey
  • Arcade/game room
  • Games

Family friendly

  • Arcade/game room
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Late check-in fee: USD 25.00 for check-in between midnight and noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between midnight and noon
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Baymont Inn Hartford
Baymont Inn Manchester Hartford CT Hotel
Baymont Inn Hartford Hotel Manchester
Baymont Inn Manchester
Baymont Inn Manchester Hartford
Manchester Hartford
Baymont Inn Manchester Hartford Hotel
Baymont Inn Manchester Hartford CT
Baymont Wyndham Manchester Hartford CT Hotel
Baymont Wyndham Hartford Hotel
Baymont Wyndham Manchester Hartford CT
Baymont Wyndham Hartford
Baymont Inn & Suites Manchester Hotel Manchester
Baymont Inn And Suites Manchester
Manchester Inn Suites
Best Western Manchester Hotel
Best Western Manchester Manchester
Best Western Manchester Hotel Manchester

Best Western Manchester Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 129 out of 233 reviews
Rating 8 - Good. 54 out of 233 reviews
Rating 6 - Okay. 26 out of 233 reviews
Rating 4 - Poor. 15 out of 233 reviews
Rating 2 - Terrible. 9 out of 233 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, great for my 2 night stay. Breakfast left a little too be desired but hey, it's free. Would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was fast and easy. The room was excellent. My only complaint is that there was work being done on the room above mine with all kinds of drilling, cutting and grinding noises all day. I sleep during the day and drive at night so this wasn't fun. Otherwise and normally my stays at this BW are great!
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire hotel has been remodeled. Everything thing is clean and fresh. Very relaxing stay.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Room was very nice, staff was very accommodating. Will be staying again in the fall.
Stayed 4 nights in May 2025

10/10 Excellent

Goutham

Stayed 1 night in May 2025

10/10 Excellent

ezra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean & spacious, has refrigerator & microwave. Convenient location with plenty dining options around. Receptionists/staff are pleasant & helpful.
Stayed 1 night in May 2025

8/10 Good

MaryAnn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
One of the rooms we had was a bit shabby. Otherwise things were great.
Stayed 2 nights in May 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Amenities
The room was very nice but the housekeeping is non-existent. First, there were no coffee cups and I had to come to the front desk to get them. I called before I arrived to confirm they had towels in the gym. They said yes but there were no towels for the entire week I stayed even though the person at front desk told me she asked housekeeping to bring them. I would spend the extra money and go to a nicer hotel next time.
Stayed 7 nights in May 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manchester, CT

It was a nice stay for four days. Our room had ants and we kept forgetting to tell the front desk. We had to ask for towels several times, but no big deal. The bed was very comfortable and we it was very quiet. We would stay there again.
Stayed 4 nights in May 2025

10/10 Excellent

Monique

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nicer than I expected. The staff was very friendly and the room was clean. The breakfast was just ok. My sons liked the pancake machine. I ate a bagel both days. The restaurant across the street was great! I definitely recommend Shea's Pizzeria.
Stayed 2 nights in May 2025

10/10 Excellent

Venceslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

joseph m

Stayed 4 nights in May 2025

10/10 Excellent

Chelsea

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

The room was comfortable but wished there was a darkening shade.
Stayed 1 night in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at all the shop and enjoy my time here at the hotel
Stayed 1 night in May 2025

6/10 Okay

margaret

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was a thin see through curtain on first floor. Room was well lit all night by a street light. Room smelled of cleaning solution. Will not go back here. Cost of as over $200
Stayed 1 night in May 2025

4/10 Poor

Herb

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Bad news

The stay was first ruined because hotels.com canceled my reservation without telling me so when I arrived I had to book whatever was available which was a very expensive suite through the hotel. I was not happy but it was my daughters college graduation so I had no choice.
Stayed 2 nights in May 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Kathleen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Sad

The hotel was clean but we had to ask for towels and no one cleaned our room so the trash was never emptied and towels never replenished
Stayed 1 night in May 2025

4/10 Poor

Antonio Nelson

Traveled with partner
My room smelled like cigarettes the all time especially in the bathroom, very disgusting, I ended up calling to inform that to the reception and he wrote a note for the manager get back to me and never did .
Stayed 1 night in May 2025

6/10 Okay

Sandra

Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Stayed 4 nights in Apr 2025

10/10 Excellent

Nelson

Stayed 2 nights in Apr 2025