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Fairfield Inn & Suites by Marriott Plainville

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Plainville

Lobby
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
View from property
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
400 New Britain Ave, Plainville, CT, 06062
  • Relic Brewing Company
    ‪3 min drive‬
  • New Britain Museum of American Art
    ‪5 min drive‬
  • Farmington Historic District
    ‪8 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Southington by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1005)
The price is $116
per night
$133 total
includes taxes & fees
Mar 3 - Mar 4
Holiday Inn Express Southington by IHG

About this property

Fairfield Inn & Suites by Marriott Plainville

Plainville hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Plainville offers 107 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Plainville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Fairfield Inn & Suites by Marriott Plainville features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 603 square feet (56 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Fairfield Inn & Suites by Marriott Plainville is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 603 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Plainville
Marriott Plainville
Fairfield Inn Marriott Plainville Hotel
Fairfield Inn Marriott Plainville
Fairfield Inn & Suites by Marriott Plainville Hotel
Fairfield Inn & Suites by Marriott Plainville Plainville
Fairfield Inn & Suites by Marriott Plainville Hotel Plainville

Fairfield Inn & Suites by Marriott Plainville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 426 out of 780 reviews
Rating 8 - Good. 215 out of 780 reviews
Rating 6 - Okay. 65 out of 780 reviews
Rating 4 - Poor. 34 out of 780 reviews
Rating 2 - Terrible. 40 out of 780 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Staff super friendly
Stayed 5 nights in Nov 2024

6/10 Okay

Michele

Didn’t like that housekeeping only comes every two to three days.
Stayed 2 nights in Nov 2024

10/10 Excellent

James D

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Clean and quiet.
Stayed 11 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lavern

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upset about the quality of the service and housekeeping was poor. I loved the continental breakfast
Stayed 3 nights in Nov 2024

8/10 Good

Christopher Jay

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2024

10/10 Excellent

Cynthia C

Traveled with partner
Liked: Amenities, property conditions & facilities
Quiet, clean, and convenient.
Stayed 8 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Marilyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were told upon check in that rooms would be cleaned every other day. We stayed 6 days and our room was NOT cleaned—NOT EVEN ONCE despite requesting it 3 times!!! Not great housekeeping service!
Stayed 6 nights in Oct 2024

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Pamela

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk check-in was wonderful. Very thorough and gracious counter person. The hotel was very nice and clean and quiet.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ivan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Will never stay here again
Origianly put in a handicap room. The water never got hot, the room safe was locked thus unusable and poor climate control via the ac/heat unit. They switched us to another room for our second night. Btw the staff were all very pleasant and appeared to make note of our concerns, but offered no solutions. The second room had more maintenance issues: the water still was not able to get hot as it was tepid at best; the sink filled up as it drained very slowly; the ac/heat unit was noisy, performed unevenly and apparently forced “poor” air into the room. I state it this way as my wife become unwell while we were in the room with the unit on and after we went out for the night and after turning the unit off she almost immediately felt better. When we returned some hours later we keep the unit off and had no further such issues. I spoke with the staff at the front desk about the lack of hot water and was told they were filled up so that all the hot water may have been used. This was at about 5pm so that seemed nonsensical to me. Also when we left the hotel at 6pm we saw about 30 folks in military dress check in. So while all the rooms may have been sold they sure were not occupied when we couldn’t get hot water. All in all a nice clean place, pleasant but non effective front desk staff, and very poorly maintained rooms. We would NEVER stay here again when visiting in the area.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jeremy

Traveled with family
Disliked: Staff & service, property conditions & facilities
No hot water during our stay. Management would not assist or offer a resolution. Front desk people acted as if they were trying to hide something and offered nothing more than an “I’m sorry”. Have reported situation to Marriott.
Stayed 2 nights in Oct 2024

2/10 Terrible

Matthew

Traveled with family
Liked: Staff & service, property conditions & facilities
No hot water.
Unfortunately there was no hot water. Neither in the evening or the morning. Can't leave anything other than a one-star review.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was a little lacking, but everything else was great
Stayed 6 nights in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Very clean and comfortable. Unfortunately, due to lack of assistance, check in time took over 20 minutes and our room was not ready a full hour after check in time. The breakfast served in the morning was excellent… good choice of food, including fresh fruit, servers were attentive and courteous. They made sure all dishes were replenished with no time lapse. Very impressed!
Stayed 2 nights in Oct 2024

8/10 Good

joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Had an issue with my door not locking front desk fixed immediately. Very clean .
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a bit too soft - personal preference.
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024