4/5 Good
jesse
Traveled with family
29 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Overview of Best Western Plus New England Inn & Suites
Photo gallery
4.2/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Air Conditioning
- Laundry
- Free WiFi
- Parking included
- Pool
- Breakfast included
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Explore the area
Webster Square Shopping Center4 min drive
Westfield Meriden8 min drive
Smith Park11 min drive
Hartford, CT (BDL-Bradley Intl.)33 min drive
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About this area
Berlin
Located in Berlin, Best Western Plus New England Inn & Suites is in the business district and near a train station. Lake Compounce and Safari Golf are local attractions and those in the mood for shopping can visit Webster Square Shopping Center and Westfield Meriden. Looking to enjoy an event or a game while in town? See what's happening at New Britain Stadium or Muzzy Field. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's quiet location.
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What's nearby
- Webster Square Shopping Center - 4 min drive
- Saint Johns Field - 7 min drive
- New Britain Stadium - 7 min drive
- Westfield Meriden - 8 min drive
- Smith Park - 11 min drive
Getting around
- Berlin Station - 6 min drive
- Bradley Intl. Airport (BDL) - 33 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Temporary closures
Some amenities are temporarily unavailable
Due to COVID-19, some amenities and services are unavailable Wed, Sep 09 - Thu, Dec 31 (dates are subject to change):
Dining venue(s)
Property amenities
Due to COVID-19, some amenities and services are unavailable for the dates of your stay.
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
Food and drink
- Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
- Coffee/tea in common area(s)
Things to do
- Fitness center
- Indoor pool
Family friendly
- Free cribs/infant beds
- Highchair
- Indoor pool
- Laundry facilities
- Microwave
- Refrigerator
- Rollaway/extra beds (surcharge)
Conveniences
- Elevator
- Free newspapers in lobby
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Laundry facilities
- Multilingual staff
Languages spoken
- English
- Spanish
Business services
- 1 meeting room
- Business center
Outdoors
- Garden
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Fireplace in lobby
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
- Free cribs/infant beds
- Linens
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- Premium channels
- TV
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Phone
Policies
Check-in
Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
- Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
4.2
Very Good
4.3/5
Cleanliness
4.3/5
Staff & service
4.3/5
Amenities
4.2/5
Property conditions & facilities
4/5 Good
Joy
15 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Night's Sleep
Stayed 1 night in Aug 2020
5/5 Excellent
Tiffany
Traveled with family
12 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
5/5 Excellent
Liz, Meriden CT
Traveled with family and small children
8 Aug 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
5/5 Excellent
Rose, Valparaiso
Traveled with group, Business traveler, Traveled with pets
24 Jul 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
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