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DoubleTree by Hilton Harrogate Majestic Hotel & Spa

4.0 star property

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Photo gallery for DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Exterior
Serves lunch, dinner, and happy hour
Exterior
Breakfast, lunch and dinner served
Outdoor spa tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool

Explore the area

Map
Ripon Road, Harrogate, England, HG1 2HU
  • Royal Hall
    ‪5 min walk‬
  • Harrogate Convention Centre
    ‪5 min walk‬
  • Turkish Baths and Health Spa
    ‪7 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪24 min drive‬

Room options

View all photos for Cosy Double Room, 1 Double Bed

Cosy Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, travel crib

Cosy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, travel crib

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Bathtub)

Room, 1 King Bed (Bathtub) | View from room

Room, 1 King Bed (Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Beds

Superior Double Room, 2 Beds | In-room safe, desk, iron/ironing board, travel crib

Superior Double Room, 2 Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior King Room, 2 Beds

Superior King Room, 2 Beds | In-room safe, desk, iron/ironing board, travel crib

Superior King Room, 2 Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, iron/ironing board, travel crib

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, iron/ironing board, travel crib

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, iron/ironing board, travel crib

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, iron/ironing board, travel crib

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

DoubleTree by Hilton Harrogate Majestic Hotel & Spa

4-star hotel in Harrogate City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers 184 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Harrogate hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, DoubleTree by Hilton Harrogate Majestic Hotel & Spa features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 157 square feet (15 square meters) include a conference center. This Victorian hotel also offers a hot tub, a sauna, and a terrace. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

DoubleTree by Hilton Harrogate Majestic Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Carters - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Frederick's - This cocktail bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Italian, Polish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 15 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Carters
  • Frederick's

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 14 meeting rooms
  • Conference center (157 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1901
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 99 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 15 per night (in/out privileges)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed facilities fee covers access to the spa and indoor pool for 120 minutes per person.
Children under 17 years old are allowed in the pool from 7 AM to 9 AM, and 5 PM to 7 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Majestic Harrogate
Majestic Hotel Harrogate
The Majestic Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Harrogate

DoubleTree by Hilton Harrogate Majestic Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 96 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Estelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and efficient front desk staff and friendly dining room staff . Room beautiful and very comfortable
Stayed 1 night in Jan 2025

8/10 Good

Kirsty

Stayed 1 night in Jan 2025

4/10 Poor

michaela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

8/10 Good

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay hotel beautiful
Stayed 1 night in Jan 2025

6/10 Okay

diana

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Nicola

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel, shame about the spa

The first thing that hit us was an additional £15 to park in the hotels carpark overnight which I personally thought was disgusting when we already paid £157 to stay. We chose this hotel because it had a hottub,Jacuzzi, steam room and sauna. The hot tub and Jacuzzi were both broken and not in usewhich was upsetting as we were looking forward to it. The swimming pool to the hotel was freezing and you were only allowed to be in the pool area and steam and sauna for one hour only which they dont tell you bedore you book. So overall the spa was very disappointing. The hotel wanted £10 per person for the use of a robe but its also non refundable. Our hotel room was a super king guest room which was gorgeous but extremely hot when we arrived. The bathroom was fitted with all mod cons and lovely lotions for each guest to use. There was an iron and ironing board in the wardrobe, hairdryer and kettle, tea and coffee and complimentary cookies on arrival. We booked a table in the restaurant for 8.30pm for 5 of us and when we arrived they didnt have our reservation that we made with reception when we checked in. The food was lovely but expensive for what we were given. We spent the evening in the bar area which was busy with only one person serving and when i asked the other 2 staff if they were serving they told me they we busy stocking the fridge. ( Not great customer service when we spent £300 before 10pm !) Hotel lounge was freezing Breakfast was gorgeous but pricey at £17.
Stayed 1 night in Jan 2025

8/10 Good

Stuart

Traveled with partner
Building work in grounds, winter so muddy. Outdoor jacuzzi out of order so didn't swim pool looked small and busy. No instructions for show/bath got hair wet trying! Fridge unplugged no instructions as to where to find, on hands n knees looking. Kettle hidden away no directions to find, had to hunt. Lamps either side of bed odd lampshades. Cold water never really cold. Found odd bits of housekeeping referring to previous guest. Parked through an app for 26 hours for £8 5 minutes walk away rather than hotel car park fee. All this points to jaded or tired accommodation and lack of attention to detail by housekeeping and general customer service. Plusses warm cookies on arrival. Slept well, comfy bed. Lots of space. Central Harrogate.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorraine

Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

60th Birthday visit.

Long time since I had been to this Hotel and my memories were that about 15 years ago it was a tired looking place. I was aware that there had been a refurb and was pleasantly surprised with the look of the hotel, our room was lovely and the King size bed was fantasticly comfortable. My wife loved the Spa and used it everyday. The location is excellent for exploring Harrogate the only downside was the £15 a day parking fee which for a paying guest is a bit much. The snowfall over the weekend was lovely as well.
Stayed 4 nights in Jan 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Lou

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not great

Room was far too small pictures oversold what was booked, very disappointing to open the door and be met with just a bed overpowering the room. Maintenance was poor in the room itself with unsanded patches of filler on the ceiling and walls unpainted and generally didn’t appear too clean. There was not enough room for two of us with minimal room to store our bags. The wardrobe had no hanging space inside for my ironed shirts. There was no bath and the toilet seat was excessively loose. Disappointing stay.
Stayed 2 nights in Jan 2025

4/10 Poor

Ricky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Average

A magnificent hotel overlooking Harrogate. A comfortable, large room which had been cleaned beautifully. However, there was a mixed bag of staff. On reception, fantastic, one young lady at the bar, brilliant, cleaning staff, excellent. The rest of the staff interaction was poor and I was left with the feeling that they just couldn't care less. It was as though there was a collective sucking of lemons. The food in the Champagne and Grill was just terrible and very expensive. I am certainly prepared to pay for good food but this was not, in my opinion, even remotely good. Overall, the three nights that I stayed was average with some highlights.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality staff, food and facilities. Highly recommended!!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking not for families

Shocking service at the pool, details of which hidden in alot of text on website. Had to wait 40min for my 2yr old to have a swim. Then all night from 7.30pm until 2.20am kids running round banging in doors playing football in corridors and being nuisance. We have reported it several times and it was not sorted out. Terrible night sleep and waking up my baby by banging on door!
Stayed 1 night in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spa hotel for the money. Very close to bars and restaurants in the town centre . The only complaint was our room was on the first floor near to a noisy extraction fan which sadly was on throughout the night .
Stayed 1 night in Dec 2024

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, staff & service
The hotel and Spa was great but the room was underwhelming.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024