29 Aug 2020
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No Hot Water
I should start off by saying the staff was excellent at responding to our issues. The problem we had was having to change rooms at check-in FOUR times. Either the hot water wasn’t working or the non-smoking hotel’s room reeked of cigarette smoke. Finally, in the fourth room, we were able to settle in. The hot water worked but never enough to steam up the bathroom mirror the way most hotels do. Again, the staff were excellent at addressing our needs but seemed stretched thin in responsibilities due to COVID.
Stayed 1 night in Aug 2020