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Overview of Crowne Plaza Harrisburg-Hershey

Photo gallery

Exterior
Indoor pool
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing

Explore the area

    Popular LocationOpen Stage of Harrisburg4 min walk
    Popular LocationPennsylvania State Capitol10 min walk
    Popular LocationForum Auditorium10 min walk
    AirportHarrisburg, PA (MDT-Harrisburg Intl.)14 min drive

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About this area

Harrisburg

Located in Harrisburg's Downtown Harrisburg neighborhood, Crowne Plaza Harrisburg-Hershey is in the city center and near a metro station. Strawberry Square and Broad Street Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boyd Big Tree Preserve Conservation Area and Riverfront Park. Looking to enjoy an event or a game while in town? See what's going on at Pennsylvania Farm Show Complex, or consider a night out at Appalachian Brewing Company. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Open Stage of Harrisburg - 4 min walk
  • Pennsylvania State Capitol - 10 min walk
  • Forum Auditorium - 10 min walk
  • City Island - 11 min walk
  • Riverfront Park - 11 min walk

Getting around

  • Harrisburg Transportation Center - 6 min walk
  • AirportHarrisburg Intl. Airport (MDT) - 14 min drive

Restaurants

  • 2wentyThre3 – Restaurant with a bar. Serves breakfast, lunch, and dinner daily.
  • Coffee Shop – Open daily.

About this property

Crowne Plaza Harrisburg-Hershey

Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. All 260 rooms offer free WiFi, room service, and TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 20.00 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 14.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Concerts/live shows
  • Evening entertainment
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 10 meeting rooms
  • Computer station
  • Conference space (10500 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - January 2017
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Valet parking fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)
3.7
Good
5 - Excellent
282
4 - Good
340
3 - Okay
194
2 - Poor
113
1 - Terrible
59

4.0/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort
No Hot Water
I should start off by saying the staff was excellent at responding to our issues. The problem we had was having to change rooms at check-in FOUR times. Either the hot water wasn’t working or the non-smoking hotel’s room reeked of cigarette smoke. Finally, in the fourth room, we were able to settle in. The hot water worked but never enough to steam up the bathroom mirror the way most hotels do. Again, the staff were excellent at addressing our needs but seemed stretched thin in responsibilities due to COVID.
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness
Unpleasant stay
Booked a 2 night stay. The hotel only saw 1 night fail to look up to see the other night. I had housekeeping banging on the door asking me when will i check out after the first night. I explained i had a 2 night stay. The manager came up telling me i need to see the front desk and pay for the other night when i book through hotels.com already paid for 2 nights. Very frustrating with my infant son trying to sleep. I went down to the deak to recheck in then they told me my car was not working when i pull my account i showing the charge went threw.
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Staff & service
Many services off during COVID period
Stayed here for a baseball tournament. Room was clean and the manager was helpful. However the hotel had mandatory valet service, which was concerning during Covid-19 and not all the valets wore masks. Many of the amenities were turned off, including laundry and housekeeping. Since we needed to clean the baseball uniform, lack of laundry was a problem. There were also several guests smoking, although it was a non smoking hotel. One night the smoke was so strong through our room vents we needed to block all vents and doors with towels. We left a day early and went to another hotel - the manager did credit us back the last night.
Stayed 4 nights in Jul 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
The room had spider webs pretty much everywhere by the windows and the nightstands , and the vent had such an old dusty smell, and gave myself and my boyfriend a sore throat because we had to use it due to how hot it was when the vent wasn’t on. Great location , affordable price , but those things were a turn off
Stayed 2 nights in Jul 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
ts ok
Hotel was nice and super safe amid the covid pandemic. My problems were parking and access to the pool
Stayed 1 night in Jul 2020
LEFT_FULLBLEED_ONE_HALF

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