Crowne Plaza Harrisburg-Hershey by IHG

3.5 star property

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Photo gallery for Crowne Plaza Harrisburg-Hershey by IHG

Exterior
Exterior
1 bedroom, in-room safe, desk, blackout drapes
Reception
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
23 S 2nd St, Harrisburg, PA, 17101
  • Riverfront Park
    ‪2 min walk‬
  • Pennsylvania State Capitol
    ‪8 min walk‬
  • Pennsylvania Farm Show Complex
    ‪5 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(42 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Harrisburg-Hershey by IHG

3.5-star hotel in Downtown Harrisburg
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Harrisburg-Hershey by IHG offers 260 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Harrisburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Harrisburg-Hershey by IHG features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 10500 square feet (975 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza Harrisburg-Hershey by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
2wentyThre3 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Coffee Shop - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 2wentyThre3
  • Coffee Shop

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Evening entertainment
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 10,500 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.95 per person
  • Valet parking fee: USD 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Harrisburg-Hershey
Crowne Plaza Hotel Harrisburg-Hershey
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg
Crowne Plaza Harrisburg-Hershey Hotel
Hotel Crowne Plaza Harrisburg-Hershey Harrisburg
Harrisburg Crowne Plaza Harrisburg-Hershey Hotel
Hotel Crowne Plaza Harrisburg-Hershey
Crowne Plaza Harrisburg-Hershey Harrisburg
Crowne Plaza Harrisburg Hershey
Crowne Plaza Hotel
Crowne Plaza

Crowne Plaza Harrisburg-Hershey by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1004 reviews
Rating 8 - Good. 263 out of 1004 reviews
Rating 6 - Okay. 145 out of 1004 reviews
Rating 4 - Poor. 85 out of 1004 reviews
Rating 2 - Terrible. 85 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ashkin

Very attentive staff
Stayed 1 night in Apr 2025

10/10 Excellent

Shareef

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was good
Stayed 1 night in Mar 2025

4/10 Poor

Graeme

Stayed 2 nights in Apr 2025

10/10 Excellent

Gianni

Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money. Don't stay or eat here.

The bed was uncomfortable, the hotel is outdated, DO NOT GET THE BREAKFAST, BECAUSE THE FOOD ISN'T FRESH. The eggs were crusty, and cold. The biscuits were bricks. The grits tasted awful, and sour.
Stayed 1 night in Apr 2025

2/10 Terrible

Timothy

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with great staff.
Stayed 2 nights in Mar 2025

8/10 Good

Julie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services staff excellent, valet parking highly recommended and the staff is excellent. Housekeeping for bathroom areas need more attention - it was obvious that the shower, floor, and sink areas were not cleaned before my stay. Otherwise, it is an excellent hotel and convenient for downtown stays.
Stayed 2 nights in Mar 2025

6/10 Okay

Johannes

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

briain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Angelo

Business traveler
Disliked: Staff & service, property conditions & facilities

Bad Stay

Terrible…needed to visit the front desk 3Xs to check in due to a bad reader and the manager and front desk people were rude…my 2X at the desk no apology but she said “you have the honor of see me”.
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from the train station. Excellent breakfast.
Stayed 1 night in Mar 2025

2/10 Terrible

Guo

Liked: Cleanliness
Disliked: Staff & service
Check in system was broken and the whole room assignment was messed up. It brought us long wait, and wrong room assignment multiple times. Will not stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

CHRISTOPHER

Great
Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had our room and two other families with us with two more rooms, all of whose rooms were very unclean. Very nice rooms just really lack cleanliness.
Stayed 1 night in Mar 2025

6/10 Okay

Christen

Business traveler
Liked: Cleanliness

Disappointed

We were given a very small room with a very small bathroom. Nothing like the room we got when we booked through the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah, Hershey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Security staff was very friendly and helpful
Stayed 1 night in Mar 2025

4/10 Poor

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty. Semen on chair. Smelled like puke. We immediately left. $200 a night? More $49 a night value.
Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

8/10 Good

Beth

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Juliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, but no smart TV. When I got there the room temperature was 76 degrees. They sent the maintenance immediately to fix the problem. We had dinner at the restaurant and it was a nice surprise, excellent food! Breakfast was a hit as well. The staff was great!
Stayed 1 night in Mar 2025