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The Oriental Jade Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Oriental Jade Hotel

Lake
Poolside bar
Point of interest
Outdoor pool, sun loungers
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoan Kiem Lake
    3 min walk
  • St. Joseph's Cathedral of Hanoi
    3 min walk
  • Hang Gai Street
    4 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    43 min drive

Room options

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Pearl Twin

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Diamond Church View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Old Quarter View

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Jade Terrace City View

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Ruby City View

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room | 43-inch flat-screen TV with cable channels, TV

Gem Suite Lake View

  • 700 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Twin Old Quarter View

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Pearl Connecting

  • 646 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Emerald Connecting

  • 700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • 1615 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald Twin

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

The Oriental Jade Hotel

5-star hotel in Old Quarter
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, The Oriental Jade Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 2 meeting rooms. This luxury hotel also offers a children's pool, spa services, and a terrace. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

The Oriental Jade Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Oriental Jade Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1200000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night
  • Bed sheets available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

The Oriental Jade Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 861 out of 1002 reviews" "
Rating 8 - Good. 105 out of 1002 reviews" "
Rating 6 - Okay. 19 out of 1002 reviews" "
Rating 4 - Poor. 8 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, room was nice, and local attractions were within walking distance— safe too!
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff in a great Location easy walking distance to most things .
Stayed 4 nights in Aug 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Vlad-Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming and polite and offered an amazing experience. Very much enjoyed the spa treatments as well as the fine dining options in the rooftop restaurant. Overall, Oriental Jade is a classy boutique hotel that I would return to.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food and breakfast was great. Nice clean pool area with a beautiful view. Service was A with staff always around and taking initiative to help. Drivers were excellent as well with airport pickup and drop-off options available. Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

JM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi
Amazing hotel and staff. So friendly, welcoming and helpful. We loved our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jay

Stayed 1 night in Jul 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, room comfort
Good view with 2major attractions in walking dist
The hotel is well located with lots of eateries n shopping amenities. The room i stayed facing the popular st Joseph cathedral. Very nice view.
Stayed 1 night in Jul 2024

10/10 Excellent

Jordan

Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay we had in Hanoi at the Oriental Jade Hotel. The management and staff were incredibly friendly, accommodating, and kind. The room was beautiful, the amenities were terrific, and the rooftop bar, pool, and view were amazing. Walkable distance to all the sites and shopping. Thank you, David and staff for being the most professional and helpful hosts!
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Oriental Jade was excellent. The staff were hugely attentive and helpful, providing us with tips for both Hanoi and further afield. The rooms were clean and the beds very comfortable. Breakfast had a vast choice of options. Would definitely recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Binyamin

Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and very clean, great shower
Stayed 2 nights in May 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, stunning value. Five star service with an amazing buffet breakfast. Even though i came in motorbike kit and covered in dust after a 7 hour ride i was received like a pince by Alan, the GM, and the wonderful staff. Such a nice property that is so clean . The bathroom was immaculate and modern with a separate shower. If I come to Hanoi again ill definitely rebook here.
Stayed 1 night in Jul 2024

10/10 Excellent

Ker

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and central location in Old Town
The hotel staff were super friendly and helpful during my stay, although very short for business. The room was very clean and comfortable along with the hotel. I was able to use the gym and although small, it was enough for a quick workout. Definitely recommend and will be coming back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Navdeep

Stayed 2 nights in Jul 2024

10/10 Excellent

Leina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members here are very helpful and polite and speak good English. They greeted us with welcome drinks and also gave us souvenirs when we checked out the hotel. Breakfast buffet was really great with many variety of options and my kids loved the roof top pool. This hotel is very clean and very convenient location where we can walk to Hoan Kiem Lake and St. Joseph Cathedral. Highly recommended to stay here. We asked hotel staff to find us a transportation from Hotel to Hanoi airport and they booked the taxi for us with 500,000 vnd (USA $20) which is good price.
Stayed 3 nights in Jul 2024

10/10 Excellent

Marcin, SAINT MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 6 nights in Jul 2024

6/10 Okay

Navdeep

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff is amazing
Stayed 2 nights in Jun 2024

10/10 Excellent

Samir

Stayed 6 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tuan, Westminster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ashok, El Cerrito

Stayed 4 nights in Jul 2024