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The Oriental Jade Hotel

5.0 star property

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Photo gallery for The Oriental Jade Hotel

Enjoy a meal with a city view from our rooftop dining area, featuring comfortable seating and a poolside ambiance.
Enjoy a drink at the rooftop bar with a stunning city view.
Indulge in a serene retreat with a bathtub, city view, and a sweet treat.
Relax in comfort with a large bed against a window offering a view of the outdoors, a TV mounted on the wall, and a convenient workspace.
Welcome to our hotel lobby, featuring a spacious reception area with a seating space and a large window offering a view of the street outside.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Oriental Pearl Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Oriental Pearl Twin

7.8 out of 10
Good
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Oriental Emerald

9.2 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Diamond Church View

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Sapphire Old Quarter View

8.8 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Oriental Jade Terrace City View

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Ruby City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Ruby City View

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room | 43-inch flat-screen TV with cable channels, TV

Gem Suite Lake View

  • 700 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Sapphire Twin Old Quarter View

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pearl Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Emerald Connecting

  • 700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • 1615 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Emerald Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Oriental Emerald Twin

7.0 out of 10
Good
(4 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

The Oriental Jade Hotel

5-star hotel in Old Quarter
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, The Oriental Jade Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 2 meeting rooms. This luxury hotel also offers a children's pool, spa services, and a terrace. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

The Oriental Jade Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Oriental Jade Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1200000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000.0 per night
  • Bed sheets available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 884 out of 1007 reviews
Rating 8 - Good. 91 out of 1007 reviews
Rating 6 - Okay. 16 out of 1007 reviews
Rating 4 - Poor. 8 out of 1007 reviews
Rating 2 - Terrible. 8 out of 1007 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kin Liang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was super helpful. Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Joan Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, friendly hotel was excellent and exactly what we needed. I would recommend this to anyone who would like to visit the old quarter in Hanoi.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kin Liang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Manager (Nancy) was super helpful and courteous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michiru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hospitality, super helpful staff, property extremely well-maintained, convenient- walking distance to many locations. I was really impressed with every staff. Breakfast was also great. Highly recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shane

Stayed 1 night in Apr 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice central spot

Great location, clean and well maintained rooms, nice touch with the welcome drink and souvenir gift on checkout. Great service and hospitality.
Stayed 1 night in Apr 2025

6/10 Okay

Mateo

Traveled with family
Liked: Cleanliness, staff & service
The hotel is ok. It is not what you see in the pictures....
Stayed 1 night in Apr 2025

10/10 Excellent

Brad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were extremely friendly, and very helpful, always willing to go above and beyond. The food from both the breakfast area and the restaurant was consistently exceptional. The hotel itself is very well maintained, boasts amazing views from the rooftop and is situated at the heart of Old Quarter. Carolyn, Eileen and the other staff at the front desk really stood out for their drive to ensure everything was comfortable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erin, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and care provided is exceptional. Definitely stay here for your visit to Hanoi.
Stayed 2 nights in Apr 2025

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Lizia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a great stay. The best things about this hotel are the convenient location (close walking distance to lake, shops, main square and markets) and the staff. The staff made sure to check in every morning at breakfast to see how we were going. We had a minor complaint about the room and the staff went above and beyond to rectify the issue and offer compensation (which they didn’t have to). There was also a nice gift upon checkout.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
excellent hotel and amazing staff and service would highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Jak

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast and spa. Staff were very friendly and went above and beyond. Hotel is in a very centralised location, which is good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Excellent location, close to the lake & Old Quarter.Rooms were clean, breakfast fabulous & staff extremely friendly and helpful
Stayed 5 nights in Apr 2025

10/10 Excellent

Louise Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great spot for accessing the delights of Hanoi. I would recommend it to tourists and business people.
Stayed 7 nights in Mar 2025

10/10 Excellent

nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff hospitality was unique.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gonzalo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio; muy buena opción para alojarse en el Old Quarter Hanoi. La amabilidad del personal fue extraordinaria.
Stayed 1 night in Apr 2025

10/10 Excellent

Marisa, Victoria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We came from Canada to join a tour. We thought we would stay a couple days before the tour and picked the Oriental Jade Hotel based on the reviews online. We were not disappointed. From the moment we were greeted with a welcome drink when we arrived, to the time we checked out, we felt like we were VIP guests. Close to the old quarter Hanoi and French Quarter. Shopping, entertainment and restaurants nearby. The beds were comfortable, rooms were nice and quiet. A great bar/restaurant/pool on the rooftop with an amazing view. I recommend the fresh prawn spring rolls, delicious! The breakfast buffet was the best we had on our whole trip and we travelled a month thru Vietnam, Cambodia and Thailand. Our only regret is that we weren’t able to stay longer. We felt very pampered.

10/10 Excellent

Anthony

Stayed 1 night in Mar 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. They went out of their way to ensure our stay was exceptional. The breakfast was included and was a very complete buffet along with a full egg station. The coffee and fresh squeezed juices were great! The location in the old quarter is so easy to get around by foot and it is a block from a small lake and tourist area. I’d glad stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eleanor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old quarter, really attentive staff, excellent food options, lovely spa. Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Basuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the best location in Hanoi. It is located in old quarters but near the French quarter and Hoan Kim lake. The night market which occurs every weekend is 2 minutes away by walking. The main area in French quarter was closed on Sunday for cars and motorcycles which make it a great area to stroll. Many great restaurants are nearby. The room, staffs, and breakfast are as expected of the 5 star hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025