See all properties

Sunline Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Sunline Hotel

Terrace/patio
Interior
X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony) | 1 bedroom, minibar, in-room safe, individually furnished
Business center
X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony) | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
18 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪4 min walk‬
  • Hanoi Old Town Night Market
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Honeymoon Double Room, City View

Honeymoon Double Room, City View | 1 bedroom, minibar, in-room safe, individually furnished

Honeymoon Double Room, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, individually furnished

Deluxe Double Room

  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony)

X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony) | 1 bedroom, minibar, in-room safe, individually furnished

X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, City View

Executive Room, City View | View from room

Executive Room, City View

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Twin Room

1 bedroom, minibar, in-room safe, individually furnished

Executive Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, individually furnished

Executive Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Reception

Hanoi Brilliant Hotel and Spa

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (595)
The price is $64
per night
$72 total
includes taxes & fees
May 15 - May 16
Hanoi Brilliant Hotel and Spa

About this property

Sunline Hotel

3.5-star hotel in Old Quarter
A coffee shop/cafe, a business center, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sunline Hotel offers 35 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. This 3.5-star property offers access to a business center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Hanoi hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Sunline Hotel is a smoke-free property.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 12

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday at midnight due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 418500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sunline Hotel Hanoi
Sunline Hotel
Sunline Hanoi
Sunline Hotel Hotel
Sunline Hotel Hanoi
Sunline Hotel Hotel Hanoi

Sunline Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 409 reviews
Rating 8 - Good. 148 out of 409 reviews
Rating 6 - Okay. 17 out of 409 reviews
Rating 4 - Poor. 3 out of 409 reviews
Rating 2 - Terrible. 4 out of 409 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time I have stayed at Sunline Hotel. This time for 4 weeks. Wonderful! Service, cleanliness help and friendliness of the staff superb. Will definitely stay there again on my next trip to Hanoi. Very highly recommend
Stayed 25 nights in Oct 2024

8/10 Good

sally

Stayed 2 nights in Sep 2024

10/10 Excellent

CHARLES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Sunline Hotel while I visited Hanoi for 4 nights and 5 days. Hotel staff were so nice and professional. They went out of their way to make sure my stay was comfortable. The room was nice and clean. I loved the hard wood floor since I am allergic to dust. The room was so quiet and I was able to get good sleep during my stay. Sunline Hotel is located close to everything such as night market, Dong Xuan Market, Long Bien Market, and many local shops and restaurants. I would highly recommend Sunline Hotel to anyone planning to visit Hanoi. Thank you, Sunline Hotel Staff. You all made my trip to Hanoi very special.
Stayed 5 nights in Sep 2024

10/10 Excellent

Bab

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only compliments
Stayed 3 nights in Sep 2024

8/10 Good

SON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. Like most hotels in the Old Quarter, the rooms are small and the area is crowded. The breakfast was good, but the selections are limited. The hotel area is blocked off each night during the weekend, making checking out and getting our luggages to the taxi rough because we had to walk a block to the taxi. Their staff help wheeled our luggages to the taxi. We are so thankful for that extra care. On the plus side is the nearness to the Sword Lake. It's just 2 blocks away.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have booked a few hotels lately going of reviews and stars rating the hotels have not matched the same. I can say this has i have booked an extra 7 nights and would stop in here again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Nhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable even though rooms are tight. Clean and staff are nice and professional
Stayed 2 nights in Jun 2024

10/10 Excellent

KAORU

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Nigel, Hayes

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff the staff the staff. I literally felt like I was walking into a 5 Star hotel with the way I was treated. As soon as I stepped out of the taxi a member from the staff whisked my bags away to my room. Check in was fantastically easy and the person I would have to say I interacted with the most was Long. This guy was a Rockstar for service. Constantly checking in to make sure everything was ok. Professional, friendly, great english speaker and a wonderful person to have working at the hotel. I will always book this hotel every time I am in Hanoi. Air con was good. Wifi was decent durring the day but will throttle down a bit late at night just fyi for remote workers.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are excellent. The hotel is clean and is the best hotel we stayed at in Vietnam. The breakfast can be improved, more fruit, perhaps.

10/10 Excellent

Marree

Stayed 1 night in Feb 2024

10/10 Excellent

Marree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Hotel very neat and tidy. Very comfortable stay. Would recommend.
Stayed 6 nights in Feb 2024

10/10 Excellent

Shu Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and in the great location. My flight delayed due to heavy snowstorm in Vancouver so I missed 2 flights. The hotel helps me to reschedule the Halong Bay tour and cancel the other tour without fees. The staffs are very helpful and friendly. Special Mr. Long who greets the guests in dining room every morning and do his best to make the guests feel welcome.
Stayed 3 nights in Jan 2024

10/10 Excellent

Suat Theng Doris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Hoan Kien Lake.
Stayed 6 nights in Dec 2023

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the center of good cafes, restaurants and bars, easy 3-minute walk to the lake view. In the midst of The old city center, traffic is chaos but this hotel is on a quiet corner, really well located. Room and bathroom were spotless and high quality.
Stayed 3 nights in Dec 2023

10/10 Excellent

M'Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean with good amenities, and is in a great location in the Old Quarter. Large variety of restaurants and shops nearby as well as Hoan Kiem Lake which had many weekend events going on. Despite the bustling location, rooms were quiet and peaceful though. The staff was also incredibly kind and helpful. They helped us to communicate with locals, organize ride services, and gave recommendations for navigation and food. The customer service manager at the Paon location even sprinted after our van to make sure we got the correct ride. Would definitely recommend this location to anyone staying for a short or even longer period of time, and would return to it if we are in Hanoi again.

10/10 Excellent

Leti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location and simplicity.

This was a very well located place, although it's a very simple hotel the service is impeccable and the staff is kind, helpful and awesome.
Stayed 3 nights in Oct 2023

10/10 Excellent

JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Shruti

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and there are heaps of dining/shopping options at a walking distance. The room was spacious and comfortable. Breakfast spread was simple yet nice. The first room we were allocated had an odd smell due to new floorboards. The staff quickly acknowledged that and allocated another room to us. The staff is friendly and helpful! We opted for airport pick up for VND 450,000, but on the way back found a car on Grab for VND 300,000. Would definitely stay here the next time we are in Hanoi.
Stayed 3 nights in Jul 2023

10/10 Excellent

evan, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Great small hotel in a great area! But the staff is what makes it worth the stay. Friendly to chat with and always willing to help with anything you need. Would stay again for sure :-)
Stayed 5 nights in Jun 2023

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023