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Splendid Hotel & Spa

3.0 star property

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Photo gallery for Splendid Hotel & Spa

Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (VND 113500 per person)
Interior entrance
Exterior detail
Minibar, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
06 Hang Hanh street, Hoan Kiem, Hanoi
  • Hoan Kiem Lake
    ‪4 min walk‬
  • Hanoi Old Town Night Market
    ‪4 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Room, Lake View

Minibar, in-room safe, desk, blackout drapes

Family Room, Lake View

  • 377 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony

View from room

Family Room, Balcony

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room Single Use, 1 Queen Bed, Accessible

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Day Use (Max 4 hours)

Day Use (Max 4 hours) | Minibar, in-room safe, desk, blackout drapes

Day Use (Max 4 hours)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Splendid Hotel & Spa

3-star hotel in Old Quarter
Along with a full-service spa, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Splendid Hotel & Spa offers 20 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. Splendid Hotel & Spa features a full-service spa. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Complimentary valet parking is available on site.

Splendid Hotel & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 113,500 for adults and VND 113,500 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 113500 for adults and VND 113500 for children
  • Airport shuttle fee: VND 440000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

Property is also known as

Splendid Hotel Hanoi
Splendid Hanoi
Splendid Hotel & Spa Hotel
Splendid Hotel & Spa Hanoi
Splendid Hotel & Spa Hotel Hanoi

Splendid Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 405 out of 525 reviews
Rating 8 - Good. 76 out of 525 reviews
Rating 6 - Okay. 16 out of 525 reviews
Rating 4 - Poor. 16 out of 525 reviews
Rating 2 - Terrible. 12 out of 525 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This small hotel is in a great location. Clean comfortable and the staff is outstanding. Beds are comfortable and has hot water and air conditioning. Just wished it served breakfast Would stay again
Stayed 2 nights in Jan 2025

8/10 Good

Sue

Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid Hotel and Spa is perfectly located in the Old Quarter of Hanoi, a one minute walk from the historic heart of the city, Hoan Kiem Lake. In keeping with most establishments of the Old Quarter, the entrance is modest, but upstairs, the rooms are very comfortable and well-equipped, accessible by elevator. Best of all, the staff was amazing, ready to assist in all aspects of our visit. In particular, the day manager Hannah Le was able to accommodate every request for personalized excursions around northern Vietnam. She, her assistant Hoa, and other members of our staff made us feel like part of their family.
Stayed 8 nights in Dec 2024

10/10 Excellent

Mai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi

Nice room in the old quarter of Hanoi.
Stayed 1 night in Jan 2025

10/10 Excellent

charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff help us many times in travel. The view of the lake was great also
Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Staff are so kind and friendly.
Stayed 3 nights in Dec 2024

6/10 Okay

Randal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Overrated

Not as advertised. Maybe cherry picking reviews.
Stayed 4 nights in Dec 2024

4/10 Poor

Vu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen, Lacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were clean and comfortable. I cannot say enough good things about the staff! They made my stay in Hanoi so memorable and enjoyable!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mikael

Stayed 1 night in Dec 2024

10/10 Excellent

Dong Hai, Montréal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Walking streets, plenty of restaurants and massage
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.Flora and Hannah are so good to me.room good .location is good .
Stayed 4 nights in Dec 2024

10/10 Excellent

Yusuke

Liked: Cleanliness, staff & service, property conditions & facilities
I was very comfortable
Stayed 6 nights in Dec 2024

10/10 Excellent

pronay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in the city center

I really enjoyed my 3 nights stay at Splendid Hotel & SPA. Location is awesome. It is literally 20m away from the lake (in the city center). I could see the lake as soon as come outside the hotel. Room was very spacious. My room had a queen bed + a large size twin bed. Beds were super comfortable. Room was very clean. Bathroom was very clean and hot water was always available. Girls (Hannah and Hoa - not sure I spelled her name correctly :) ) at the reception are super friendly and very helpful. The guy comes in the evening is also super nice. Hannah arranged Ha Long Bay luxury cruise for me and I think she got me the best deal :). I would highly recommend to book through the hotel because they follow through it. I also booked airport pick up and drop off at a very reasonable price. They send nice cars for airport pick up and drop off. It makes your experience hassles free. I would highly recommend that. I am definitely going to stay at this hotel next time I come to Hanoi and will use the services offered by them like airport pickups or drop off, booking tours etc.
Stayed 3 nights in Dec 2024

10/10 Excellent

Encarnacion

Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!! On a busy street yet our room was quiet. Staff was super great. I’ll stay here again
Stayed 4 nights in Nov 2024

10/10 Excellent

Libby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with very friendly and helpful staff. The hotel itself is in a great location in the Old Quarter. We have had a great few days here!
Stayed 5 nights in Oct 2024

10/10 Excellent

MINH

Stayed 1 night in Oct 2024

8/10 Good

Joel

Traveled with group
Liked: Staff & service, amenities
Hannah and Flora were very helpful. The rooms are a bit small but the location is very convenient. Not bad overall.
Stayed 3 nights in Oct 2024

10/10 Excellent

H?nh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,Very helpful staff,always ready to help you. Our room was completely quiet even if it was the heart of the Old Quarter. We really enjoyed the time here. I would really recommend it. And you could book trip to Halong Bay through the staff here. Good service and value for money. Will definitely come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff and older, but nice rooms in a super convenient location for being walkable
Stayed 6 nights in Sep 2024

2/10 Terrible

Susan

Traveled with family
Disliked: Staff & service
I made a reservation 6 hours before arriving at the hotel. When we arrived we were told we didn’t have a room because someone was sick and their luggage was still in the room. When I made the reservation there were multiple rooms available. The hotel wanted to send us to a sister property but we refused.
Stayed 1 night in Sep 2024

10/10 Excellent

Phuong, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional & courteous staffs, clean room, as described in listings.
Stayed 1 night in Jun 2024