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Royal Holiday Hanoi Hotel

3.5 star property

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Photo gallery for Royal Holiday Hanoi Hotel

Grand Room With Partial Lake View | Lake view
Family Suite, City View | 1 bedroom, Egyptian cotton sheets, pillowtop beds, free minibar items
Exterior
Lobby sitting area
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
19 Hang Hanh Street, Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪3 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

Room options

View all photos for Grand Room With Partial Lake View

Grand Room With Partial Lake View | Lake view

Grand Room With Partial Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, City View

Family Suite, City View | 1 bedroom, Egyptian cotton sheets, pillowtop beds, free minibar items

Family Suite, City View

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double or 2 Twin Beds

Superior Room, 1 Double or 2 Twin Beds | Room amenity

Superior Room, 1 Double or 2 Twin Beds

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, pillowtop beds, free minibar items

Premium Double or Twin Room, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Royal Double or Twin Room, 1 Bedroom, City View

Royal Double or Twin Room, 1 Bedroom, City View | 1 bedroom, Egyptian cotton sheets, pillowtop beds, free minibar items

Royal Double or Twin Room, 1 Bedroom, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Room amenity

Deluxe Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Royal Holiday Hanoi Hotel

3.5-star hotel in Old Quarter
Along with a restaurant, this hotel has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Royal Holiday Hanoi Hotel offers 15 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). These individually decorated accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets. LCD televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours), a casino shuttle, and a train station drop-off service. This Art Deco hotel also offers gift shops/newsstands, tour/ticket assistance, and coffee/tea in a common area. Concierge services and limo/town car service can be provided.

Royal Holiday Hanoi Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: VND 120,000 for adults and VND 120,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Microwave on request

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 520000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately VND 120000 for adults and VND 120000 for children
  • Airport shuttle fee: VND 420000 per vehicle (one-way)
  • Rollaway bed fee: VND 520000.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi Centre Hotel
Hanoi Old Centre
Hanoi Old Centre Hotel
Old Centre Hotel
Royal Holiday Hanoi
Royal Hanoi Hotel Hanoi
Royal Holiday Hanoi Hotel Hotel
Royal Holiday Hanoi Hotel Hanoi
Royal Holiday Hanoi Hotel Hotel Hanoi

Royal Holiday Hanoi Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 202 reviews
Rating 8 - Good. 75 out of 202 reviews
Rating 6 - Okay. 17 out of 202 reviews
Rating 4 - Poor. 5 out of 202 reviews
Rating 2 - Terrible. 0 out of 202 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shulong, Rancho Cordova

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in, restaurant and the service are very good. However, it is hard to spot the hotel from the street.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Staff & service, amenities, property conditions & facilities
The hotel was in a convenient location near the lake in the Old Quarter of Hanoi. The reception staff are very nice and helpful. The breakfast is " cooked to order" and very tasty. I stayed there several times over the three weeks I was in Vietnam, and I always felt " at home" there!
Stayed 2 nights in Apr 2024

10/10 Excellent

HUY

Stayed 2 nights in Nov 2023

10/10 Excellent

Gerard

Stayed 2 nights in Jun 2022

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great, the breakfast was great, the location was super, as it was about 1 minute from hop on hop off red bus. Lots of places to eat and by souvenirs. Also about 1 minute from the lake. Safe comfortable area
Stayed 2 nights in Feb 2020

10/10 Excellent

Liong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great little hotel. Room was cozy and comfortable. Loved the ornate decor. Staff was very attentive and willing to help with any need. Delicious breakfast. Many shops and restaurants nearby. Walking distance to lake.
Stayed 4 nights in Jan 2020

10/10 Excellent

Tam, Rosemead, Californiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like most about the hotel are the staff, the location, and the cleanliness. The staff is very friendly and always offer to help. I like to see more selection for the breakfast menu.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

Very attentive and helpful staff. Excellent location - near all the action in Old City Centre but on a side street- a little quieter. The staff went above and beyond and dis a great job. They helped arrange several transfers - from airport, to/from Halong, to/from SaPa, around town. The rooms are on the smaller side since it is jn the city center, but that was not an issue for us- they were very clean. Good breakfast. I would stay here again.
Stayed 2 nights in Jan 2020

10/10 Excellent

Namita, Dubai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. At the edge of old quarters but away from the noise. Staff is very friendly.
Stayed 3 nights in Dec 2019

10/10 Excellent

yemil, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can order breakfast mains and they would prepare it for you. There is also a buffet for cereal, milk, coffee, fruits and etc.
Stayed 3 nights in Nov 2019

10/10 Excellent

Max, Boston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place checked all the boxes for us and we highly recommend it. It is in an incredibly central location that makes walking around the Old Quarter very easy and we stopped back multiple times during the day to take a break from the heat. It is in the heart of the city but on a quieter side street that meant almost no noise reached our bedroom (which faced the street). The room was spotlessly clean with excellent amenities and a beautiful bathroom. AC was perfect. The hotel arranged an airport pickup that just got added to the bill and the staff were very nice and helpful throughout our stay. An elevator and the included breakfast (cooked and buffet) were nice bonuses. We would absolutely stay again.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming, and always a friendly greeting when passing by the desk. They provided restaurant suggestions, sightseeing suggestions, and offered help with anything needed. They arranged a car to the airport at a reasonable price. The location was great, close enough to the lake and all the shopping and dining.
Stayed 3 nights in Apr 2019

6/10 Okay

RAYMOND

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2017

10/10 Excellent

Thin, Ha noi old centre hotel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. Staff were very friendly and h
Stayed 6 nights in Aug 2017

8/10 Good

kieke, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel located in old part of town

Very nice and helpful and skillful staff in arranging train and airline tickets and suggesting local restaurants and massage, all of which we greatly enjoyed. They also organized free pickup and drop off st the airport and train station. Rooms a bit small but clean and functional. Good bed.
Stayed 3 nights in Jun 2017

10/10 Excellent

Joyce, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, great room, great location.

I stayed in the hotel for three days. I arrived very early in the morning and was greeted warmly despite waking up the staff who were expecting me. The room was spacious, clean, excellent air conditioning, very clean bathroom, and had a nice little balcony overlooking the small street. There were always complimentary drinks and a snack in the lobby, as well as someone ready to greet guests and answer questions. Excellent central location near the lake, in the Old Quarter, yet very quiet in my room at night. The hotel also arranges tours but I had already booked mine. The only thing I didn't enjoy were some very small bugs in the room, mostly​ on the floor. However, they​ were not interested in me (no bites) and I noticed them in other buildings too so they might be unavailable in Hanoi. I only paid about five dollars more a night than the budget hotels I usually stay in but it was worth it for my last stop and for the balcony. I would be happy to stay here again and highly recommend it.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

NIce Hotel with great staff and perfect location

Location in a quaint street, only a minute's walk from the lake, food, shopping. Breakfast quite adequate - fruit juice, fruit and cakes, coffee, tea, choice from cooked menu. Staff very helpful booking transfers and train tickets. They provided a picnic breakfast when we left at 5.15 am to catch the train. Decor is not new, but perfectly adequate.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall Exelent

The weather was not very kind but My. Hotel was exelent, Couldn't do enough. For you, breakfast good, Had Bacon Weather was not very kind,,My Hotel was Exelent Staff couldn't do enough for you. If bacon had been on the menue For Breakfast that , woluld have been too. Close to beach. I would recommend "" My Hotel."" Exelent. Breakfast

8/10 Good

JunJie, Singapore

Liked: Cleanliness, staff & service, room comfort

Very close to the lake. Nice quite area

Stayed 1 night here. Had a pleasant 1. A map around the area which shows you the weekend market. The entrance of the hotel is a small alley which is cozy and quiet compared to other hotels by the main road with busy cars. The staffs are really friendly and helpful.

8/10 Good

Chai Yen

Liked: Cleanliness

Convenient & Clean

The staff very friendly & helpful.

8/10 Good

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel near Lake

Great time in Hanoi.Everything nearby to arrange and plan our stay in Vietnam.

10/10 Excellent

SOOJEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so good, staffs were very kind. Also room condition was nice, too.

10/10 Excellent

Shane, Sydney, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location within the Old Quarter

The people at the front desk make the experience wonderful. They booked a half day tour around Hanoi for us on motorbikes within 1 hour of it starting as a last minute idea. All went according to plan. Highly recommend and we will stay there when we are next in Hanoi

10/10 Excellent

Brian, Parksville, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super!

Great location 1/2 a block from the main square and lake, and the night market. Good breakfast, and exceptional service. Most comfortable bed in Asia! Would definitely stay again!!

8/10 Good

Cait, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay.central location in a lovely Street just one minute from lake.Small hotel staff were excellent so helpful. Bathroom could do with update but beautiful solid furniture. Provided me with the use of a room and WiFi to conduct an interview even though we had checked out..