Rex Hanoi Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rex Hanoi Hotel

Bar (on property)
Point of interest
Reception
Front of property
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
42-44 Gia Ngu, Hang Bac, Hoan Kiem, Hanoi
  • Ta Hien Street
    1 min walk
  • Lake View Lounge
    1 min walk
  • Long Bien Bus Station
    14 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Room options

Premier Twin Room (With View)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Junior Room, Multiple Beds, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Room, Multiple Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Double Room (With View)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Royal Double Room, City View

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (no window)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Rex Hanoi Hotel

4-star Hanoi hotel, connected to a shopping center in Old Quarter
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Rex Hanoi Hotel offers 70 air-conditioned accommodations with minibars and safes. 43-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Rex Hanoi Hotel features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. A total renovation of this property was completed in October 2022.

Rex Hanoi Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Rex Hanoi Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Handrails in stairways (31 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 650000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 550000 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: VND 650000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Pool access available from 6:30 AM to 9:30 PM
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Rex Hanoi
Rex Hanoi Hotel Hotel
Rex Hanoi Hotel Hanoi
Rex Hanoi Hotel Hotel Hanoi

Rex Hanoi Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 125 out of 231 reviews" "
Rating 8 - Good. 73 out of 231 reviews" "
Rating 6 - Okay. 30 out of 231 reviews" "
Rating 4 - Poor. 1 out of 231 reviews" "
Rating 2 - Terrible. 2 out of 231 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

TUONG

Traveled with family
Liked: Amenities, property conditions & facilities
Very friendly and helpful staff. Kim, who works at front desk was very knowledgeable and the restaurant staff were very attentive. We had a great stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 4 night stay. Location is superb
Staff are amazing. Friendly and professional and very helpful. Pool is refreshing and the skybar has amazing views. Breakfast is the best that I’ve had in Hanoi. The only thing that the room is missing is a luggage rack
Stayed 4 nights in Sep 2024

10/10 Excellent

Sneha Shyamsundar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay
We had an amazing stay. The hotel is so central for what we wanted to do and the staff particularly Rose who went out of her way to ensure we had a fabulous stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and good lokation
super nice location in the middle of the old town. service of the personnel. rental and nice. good bed, quiet at night, however, there is a bit of noise between the rooms and from the corridor, but it was nothing that would make me not book the hotel again, wonderful morhenmad - highly recommended - thank you for a lovely family
Stayed 2 nights in Aug 2024

10/10 Excellent

Siu Leung Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, lots of restaurants around. Hotel location is excellent
Stayed 5 nights in Aug 2024

8/10 Good

Raysir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is situated in the old quarter, surrounded by shops, restaurants, markets, and landmarks. The staff were extremely helpful and friendly. Breakfast was excellent, offering a wide variety of options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kuen

Stayed 1 night in Aug 2024

6/10 Okay

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
For Old Quarter area the hotel is well maintained with amenities but the customer service needs to improve in terms of communication and being accomodating to guests. The breakfast and dinner in the restaurant was average.
Stayed 2 nights in Aug 2024

10/10 Excellent

eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud
Stayed 2 nights in Jul 2024

10/10 Excellent

Stuart

Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 8 nights in Jun 2024

10/10 Excellent

Riccardo, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Riku

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Tina Mai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and common areas were excellent. Rooms may need a remodel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in great location
Excellent hotel in a really great location. Good value for money. Helpful and friendly staff. Highly recommended.
Stayed 4 nights in Jun 2024

10/10 Excellent

Minh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and good location.
Stayed 1 night in Jun 2024

10/10 Excellent

Jarrod, Caringbah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly and helpful staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Eun jeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the best!
This hotel was the best in everything. Next time I come to Hanoi, I will come here again. I'll list the good points. 1. I stayed for 5 days and 4 nights, and since I could walk to all the tourist attractions, I was able to come to the accommodation and rest well whenever I wanted to rest. 2. Breakfast was more satisfying than any other restaurant in Hanoi. 3. The rooftop atmosphere, service, and price were all satisfactory. 4. The interior of the accommodation has a high-class, Vietnamese feel. Personally, I like the wood style, and overall I was satisfied. 5. As for auxiliary facilities, the swimming pool is small, so I didn't see anyone actually using it, and you can exercise in the gym and play games such as pocket ball. 6. After checking out, you can store your luggage and take a shower. 7. Lastly, thank you to all the very friendly staff. I love Honoi ❤️👍
Stayed 4 nights in Jun 2024

8/10 Good

Helmut

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, I was very satisfied with my stay at the Rex. The only problem was the extremely loud music on the street on Friday evening. It was very disturbing
Stayed 1 night in Jun 2024

10/10 Excellent

Ntuj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is located in a nice spot. A lot of the shopping stores are on the other side of the lake, but the hotel is very cozy still.
Stayed 13 nights in May 2024

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend it!
This is the best location in Old Quarter Hanoi. Room, amenities services are excellent. Staffs are always ready to help and assist you with anything needed. Breakfast is excellent. Facilities are very clean. They allow us to utilized the facility while waiting for a few hours before going to airport. Over all it is the best hotel hotel I had with hotels I experienced around the global.
Stayed 2 nights in May 2024

6/10 Okay

daria

Stayed 5 nights in May 2024