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Rex Hanoi Hotel

4.0 star property

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Photo gallery for Rex Hanoi Hotel

Indoor pool
Street view
Billiards
Reception
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

Map
42-44 Gia Ngu, Hang Bac, Hoan Kiem, Hanoi
  • Hanoi Old Town Night Market
    ‪2 min walk‬
  • Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪4 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪23 min drive‬

Room options

View all photos for Premier Twin Room (With View)

Street view

Premier Twin Room (With View)

  • City view
  • 280 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Room, Multiple Beds, City View

Junior Room, Multiple Beds, City View | Minibar, in-room safe, desk, laptop workspace

Junior Room, Multiple Beds, City View

  • City view
  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room (With View)

Minibar, in-room safe, desk, laptop workspace

Premier Double Room (With View)

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Double Room, City View

Royal Double Room, City View | View from room

Royal Double Room, City View

  • City view
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, City View

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Executive Double Room, City View

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (no window)

Superior Room, 1 King Bed (no window) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (no window)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Rex Hanoi Hotel

4-star Hanoi hotel, connected to a shopping center in Old Quarter
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Rex Hanoi Hotel offers 70 air-conditioned accommodations with minibars and safes. 43-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Rex Hanoi Hotel features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. A total renovation of this property was completed in October 2022.

Rex Hanoi Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Rex Hanoi Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Handrails in stairways (31 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 650000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 550000 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: VND 650000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Pool access available from 6:30 AM to 9:30 PM
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Rex Hanoi
Rex Hanoi Hotel Hotel
Rex Hanoi Hotel Hanoi
Rex Hanoi Hotel Hotel Hanoi

Rex Hanoi Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 310 reviews
Rating 8 - Good. 94 out of 310 reviews
Rating 6 - Okay. 36 out of 310 reviews
Rating 4 - Poor. 2 out of 310 reviews
Rating 2 - Terrible. 4 out of 310 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff very helpful
Stayed 4 nights in Jan 2025

8/10 Good

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night market is very noisy, if you are young and want to party it’s ok. But if you want to sleep you will get none
Stayed 2 nights in Jan 2025

8/10 Good

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was on the 15 floor and the elevator only went to the 12. And anyone that has a hard time with stairs well it was quite painful. The swimming pool is very tiny and a few steps down from the restaurant and very cold. Other that that it was great but you pay for it
Stayed 1 night in Jan 2025

10/10 Excellent

Kiril

One of the best hotels I have stayed at
Stayed 2 nights in Dec 2024

6/10 Okay

Jessika

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Location good
Good location in the old town, but very noisy by day and night. Staff are friendly but the hotel is dated and the rooms look old. Also the walls are thin and you can hear everything! If you want a quiet night sleep, the hotel is not the best place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuthana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We like the location of the property, convenient to everything. The property is dated and needs maintenance - the hot water in shower took long to heat up and water pressure was very low.
Stayed 4 nights in Dec 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Pros - great location, friendly staff Cons - not too clean (found nail clippings), noisy - even without windows. Was there NYE and they wanted another 1.4 million dong to watch fireworks from the rooftop.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Kim went above and beyond to help plan my day trip and was very responsive to all my emails and WhatsApp messages!
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 4 nights in Dec 2024

6/10 Okay

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Staff could greet the customers more in my opinion. Otherwise I had a good stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of Old Quarters. It is very close to Swan Lake, which is beautiful to walk around. There are plenty of shops and restaurants in this area, including the Water Puppet Theater, Hanoi Prison and Vietnamese Women’s Museum. A quick GRAB and you will be at Ho Chi Minh Mausoleum and Park. Best of all was the Sky Bar and Breakfast Buffet, including the view. The staff was fabulous, polite and very helpful with tours, grab, reservations, etc. They all deserve recognition for a “top-notch” performance. The staff, especially Kim are what makes this hotel stand out. Thank you so much for a wonderful time. Thumbs up to all of you!
Stayed 5 nights in Dec 2024

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yeo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stay
Kim speaks very good English. Housekeeping staff were also very good at their work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and great amenities in a central location of the city. Loved the restaurant and rooftop bar area to get great views of the city.
Stayed 1 night in Nov 2024

8/10 Good

Glynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay Hotel
It isn't okay Hotel but older style with wood panel rooms and I believe the pictures online do not portray a exact image of the hotel. The staff are super nice breakfast room is small but a great variety of foods. There is a rooftop bar but no specials or happy hours to attract the crowd so it's dead which is a shame because almost every small hotel similar to the Rex has promo drinks between four and six. I would not stay here again with other choices in Hanoi
Stayed 1 night in Nov 2024

10/10 Excellent

Tung

Stayed 1 night in Nov 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent our entire stay and the amenities were great to have. We especially liked the rooftop bar and restaurant with a great view of the city. Ms. Kim who helped us book our ha long bay cruise was attentive and communicated swiftly and easily. Thank you for such a lovely stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the middle of the old quarters.
Stayed 3 nights in Nov 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in the heart of the old quarters. Good customer service. We had to upgrade our room, the standard room was small and cramped.
Stayed 3 nights in Nov 2024

8/10 Good

David, New Castle

Traveled with partner
Liked: Staff & service, property conditions & facilities
Located in the old quarter, this hotel is ideal for a visitor’s first time in Hanoi, offering the best cultural experiences. The rooftop bar boasts abundant views and the most attentive staff. The hotel rooms are well-appointed, and the WiFi functions as advertised. We enjoyed our stay and were spoiled for food choices.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay in a super hotel
Excellent clean and modern hotel perfectly located in the old quarter.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hsiu Jiuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were really helpful and friendly. Location is prime!
Stayed 3 nights in Oct 2024