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O'Gallery Premier Hotel & Spa

4.0 star property

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Photo gallery for O'Gallery Premier Hotel & Spa

Royal Suite, Balcony | 1 bedroom, premium bedding, down comforters, memory foam beds
Couples treatment rooms, body treatments, hot stone massages
Couples treatment rooms, body treatments, hot stone massages
Front of property
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
122 Hang Bong Street, Hoan Kiem, Hanoi, 100000
  • Train Street
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Double Room

8.8 out of 10
Excellent
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Premier Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite City View

City view

Premier Suite City View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, Balcony

Royal Suite, Balcony | 1 bedroom, premium bedding, down comforters, memory foam beds

Royal Suite, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Connecting Room

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Connecting Room

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Royal Suite, Terrace

1 bedroom, premium bedding, down comforters, memory foam beds

Royal Suite, Terrace

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, City View

Royal Suite, City View | 1 bedroom, premium bedding, down comforters, memory foam beds

Royal Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

1 bedroom, premium bedding, down comforters, memory foam beds

Executive Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Connecting Room

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Connecting Room

9.0 out of 10
Wonderful
(4 reviews)
  • 538 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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About this property

O'Gallery Premier Hotel & Spa

4-star hotel in Old Quarter
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms, and concierge services are onsite.
O'Gallery Premier Hotel & Spa offers 55 accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
O'Gallery Premier Hotel & Spa features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Hanoi hotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

O'Gallery Premier Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 400,000 for adults and VND 400,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Built in 2016
  • Double-glazed windows
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 720000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 400000 for adults and VND 400000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way)
  • Rollaway bed fee: VND 720000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

O'Gallery Premier Hotel Hanoi
O'Gallery Premier Hotel
O'Gallery Premier Hanoi
O'Gallery Premier
O'Gallery Premier Hotel Spa
O'gallery Premier & Spa Hanoi
O'Gallery Premier Hotel & Spa Hotel
O'Gallery Premier Hotel & Spa Hanoi
O'Gallery Premier Hotel & Spa Hotel Hanoi

O'Gallery Premier Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 821 out of 1005 reviews
Rating 8 - Good. 136 out of 1005 reviews
Rating 6 - Okay. 34 out of 1005 reviews
Rating 4 - Poor. 4 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping and restaurant are walking distant. Close to most attractions. But the room lighting are too dark. Staffs are friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Isaac Shahn

Liked: Staff & service, amenities, property conditions & facilities
Great staff. Wish the room could be brighter and the bathrooms cleaner. The balcony is really really tiny though.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Charles Emmanuel Kweku, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive. Went out of their way to make my stay pleasant. I arrived at 6am. They assisted me to get my laundry booked, offered me a complimentary breakfast and I was able to go and do my day's excursion quite comfortably.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 5 nights in Mar 2025

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of historic Hanoi.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Old Town. Friendly helpful staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Gilbert

Stayed 1 night in Feb 2025

10/10 Excellent

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort

A truly splendid hotel

The rooms are spotless and very comfortable. Everything works as it should. The location is perfect. Good variety of things on offer at breakfast though chef perhaps needs some coaching in the difference between scrambled eggs and an omelette and the correct way to poach an egg! But what really makes this hotel is its staff. They went out of their way to.make my complex schedule work out, and I was so touched when they all came out to wave me off. Highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Frans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property. Tracy is a great host. Very helpful. Always smiling. The location is convenient for walking ro many locations including lake, night market and train street shopping and food.
Stayed 3 nights in Feb 2025

10/10 Excellent

Faris

Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean room and close to everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Niv

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need in a 4-star hotel, conveniently located in the old quarter.
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig and Juliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive to our requests. Had mould in our shower was cleaned spotless within an hour. And a big thank you in rose petals was left on our bed for our return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

The hotel was very centric. Breakfast was very good, the manager at the restaurant was awesome. They treat you like a queen/king. All the staff was absolutely friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Anusha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested a crib and it was provided. The breakfast buffet was good. They provided an A La cart menu and buffet. I definitely will recommend this stay for anyone
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly. I felt they went out of their way to remember my name and give me Togo coffee daily. The room was spacious ,comfy bed, and great breakfast. Also a great walkable location to everything.
Stayed 4 nights in Feb 2025

10/10 Excellent

thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Feb 2025

10/10 Excellent

Akash

Stayed 3 nights in Jan 2025

10/10 Excellent

Akash

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and very friendly staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dallas to Hanoi experience

Tracey, Lukas and the crew were excellent host. They made sure we got everything we need for a pleasant experience. Will definitely recommend their hospitality.
Stayed 6 nights in Jan 2025

10/10 Excellent

BaoPhung, Burnaby

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel with great staff. Location was excellent for walking to most places (restaurants, coffee shops at train street, convenience store, lake)
Stayed 3 nights in Jan 2025

2/10 Terrible

Aditya

Traveled with family
Disliked: Amenities
One of our rooms was extremely noisy from 6:30 am until 7 pm every day because of construction. Management knew about and did nothing. We requested a room change but they could not accommodate our request. When we were leaving the manager offered US$50 as compensation for the inconvenience which was adding insult to injury. We were there for 4 night and except for one morning were disturbed from early morning until late evening because of drilling and banging. Never experienced anything like this in all my years of travel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive to our concerns and questions.
Stayed 3 nights in Jan 2025