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Melia Hanoi

5.0 star property

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Photo gallery for Melia Hanoi

Building design
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
2 restaurants, breakfast served
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service

Explore the area

Map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235
  • Hoan Kiem Lake
    ‪8 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Hanoi Old Town Night Market
    ‪17 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

  • City view
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (The Level 3AD)

  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

  • City view
  • 689 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (The Level 3AD)

City view

Suite (The Level 3AD)

  • City view
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Suite, Balcony (The Level 3AD)

  • City view
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • City view
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Suite, Balcony

Minibar, in-room safe, desk, laptop workspace

The Level, Suite, Balcony

  • City view
  • 732 sq ft
  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Suite

City view

The Level Suite

  • City view
  • 731 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • City view
  • 731 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Premium

The Level Premium | Minibar, in-room safe, desk, laptop workspace

The Level Premium

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (3AD)

  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • City view
  • 355.8 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (3AD)

  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, (397)
The price is $184
per night
$209 total
includes taxes & fees
Apr 29 - Apr 30
GRAND HOTEL du LAC Hanoi

About this property

Melia Hanoi

5-star hotel in Hoan Kiem
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Melia Hanoi offers 306 accommodations with minibars and safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Oasis Spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
In addition to a full-service spa, Melia Hanoi features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 12 meeting rooms, and limo/town car service. This luxury hotel also offers a hot tub, a sauna, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours), a casino shuttle, and a bus station shuttle.

Melia Hanoi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Mosaico - This restaurant serves breakfast, lunch, and dinner.
Cham - This restaurant serves dinner only. Open select days.
Garbo - Onsite bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 571,725 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cham
  • Garbo
  • Mosaico

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1843380.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for children
  • Airport shuttle fee: VND 1890000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Melia Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 969 reviews
Rating 8 - Good. 294 out of 969 reviews
Rating 6 - Okay. 63 out of 969 reviews
Rating 4 - Poor. 13 out of 969 reviews
Rating 2 - Terrible. 19 out of 969 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Guy

Stayed 6 nights in Sep 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Toan

Traveled with family
Excellent location. Very convenient to walk around the city. Excellent staff service. One of the best hotels in the city
Stayed 3 nights in Jan 2025

10/10 Excellent

Howard, San Francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lively lounge bar. Would gladly stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Chante

Traveled with family
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Shiv, Stockton

Stayed 1 night in Dec 2024

2/10 Terrible

vylynh

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Jenhsian, Chestnut hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast buffet, especially Vietnamese noodle soup.
Stayed 2 nights in Nov 2024

8/10 Good

wai yuen

Stayed 3 nights in Nov 2024

10/10 Excellent

Jenhsian, Chestnut hill

Stayed 2 nights in Nov 2024

10/10 Excellent

Min Ah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

adelia frias.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the polite and efficient service. Beautiful hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here after our overnight train was cancelled, easy to book last minute and the staff were friendly and booked an early morning (4am) taxi for us
Stayed 1 night in Sep 2024

10/10 Excellent

Sini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucille M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Hung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean room. Walkable distance to major attractions (Hoan Kiem lake, old quarters). Friendly staff.
Stayed 8 nights in Aug 2024

10/10 Excellent

Hoda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing negative I can stay- everything was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Hoda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be returning!
Excellent all round! Nothing negative to say!
Stayed 1 night in Aug 2024

10/10 Excellent

Quoc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, great buffet
Stayed 2 nights in Jul 2024

4/10 Poor

Stephanie

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy as they received a big group of Indian visitors. Bath tub cannot drain properly. My colleague also had to wait for 1 hour before he can get his room, even though we arrived at hotel well above 9PM.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for staying in Hanoi
Stayed 2 nights in Jul 2024

8/10 Good

PANG

Stayed 3 nights in Jul 2024