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Maison d'Orient Hotel

3.0 star property

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Double Room (Star Anise) | Minibar, in-room safe, desk, blackout drapes
Free buffet breakfast
Interior
Double Room (Star Anise) | View from room
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
26 Ngo Huyen, Hang Trong Street, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Grand Room

Grand Room | Minibar, in-room safe, desk, blackout drapes

Grand Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Lemongrass

Lemongrass | Minibar, in-room safe, desk, blackout drapes

Lemongrass

  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Ginger)

Room (Ginger) | Minibar, in-room safe, desk, blackout drapes

Room (Ginger)

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Star Anise)

Double Room (Star Anise) | Minibar, in-room safe, desk, blackout drapes

Double Room (Star Anise)

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for 0B

0B | Minibar, in-room safe, desk, blackout drapes

0B

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Maison d'Orient Hotel

3-star Hanoi hotel, connected to a shopping center in Old Quarter
A restaurant, a snack bar/deli, and dry cleaning are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Maison d'Orient Hotel offers 11 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A complimentary breakfast is offered. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This business-friendly hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Maison d'Orient Hotel has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Maison d'Orient Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 7 2025 to June 17 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 350000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 399000 per vehicle (one-way)
  • Rollaway bed fee: VND 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Maison d'Orient Hotel Hanoi
Maison d'Orient Hotel
Maison d'Orient Hanoi
Maison d'Orient
Maison d'Orient Hotel Hotel
Maison d'Orient Hotel Hanoi
Maison d'Orient Hotel Hotel Hanoi

Maison d'Orient Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 116 out of 175 reviews
Rating 8 - Good. 51 out of 175 reviews
Rating 6 - Okay. 2 out of 175 reviews
Rating 4 - Poor. 1 out of 175 reviews
Rating 2 - Terrible. 5 out of 175 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Traveled with group
Liked: Staff & service
Disliked: Amenities
The staff at this hotel are all lovely. There was construction beside the hotel and it woke me up every morning at 6:30am. Walls are paper thin so I could hear everything. Wouldn’t stay here again. You get what you pay for.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ingmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing. I was checking in late and staff from the hotel reached out to make sure I could find my way. One thing to be aware of is that the hotel is very hard to find- tucked into an alley without obvious signs.
Stayed 1 night in Jan 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent and everything is close by. The staff are kind and helpful. The rooms are comfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We have just spent three nights at the Maison D’Orient. We really enjoyed the style of the building itself and it had been decorated and designed with authentic paintings and furniture which made for an artistic and relaxed vibe. Our room was a generous size with a small balcony overlooking the street and the en-suite bathroom was roomy too. The staff were superb, everyone was very friendly and nothing was too much trouble. Michael organised a day trip to Ninh Binh for us at short notice very efficiently and at a good price. Breakfast everyday was fantastic, a good choice of fresh fruit; there was also a choice of eggs every morning which were cooked on the spot for us. The location was not that easy to find but it was nice and tucked away. We particularly wanted to be in the heart of the Old Quarter so that we could experience the Vietnamese way of life and everything we wanted to see was in easy reach. You will see that I have given three stars for cleanliness which was probably not the fault of the hotel as there were building works next door during our stay. Overall we felt it was a magical find and a great start to our adventure. Helen and Nigel
Stayed 4 nights in Dec 2024

2/10 Terrible

Daria

Liked: Cleanliness
Disliked: Staff & service
The hotel itself is alright but we were shocked by the staff. We unfortunately stayed there during Typhoon Yagi, unable to leave the hotel as it was too dangerous and the airport was shut so we couldn’t fly home. We couldn’t go out to buy food so we asked at the hotel if they had anything we could eat (we knew they were cooking lunch and dinner for some other guests!) and they said no! We asked for at least some toast and butter (there was a big bread basket for breakfast). They wouldn’t even give us bread! Reception girl had to go away and calculate how much to charge us for 2 pieces of toast!! And all this when they cooked full meals for other guests and agreed with us that it’s extremely dangerous to go outside. They wouldn’t even offer us water!! This is such lack of sympathy when you’ve got stranded tourists unable to leave the hotel or the country, we were shocked.
Stayed 3 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a building with character. Staff are friendly and extremely helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Ewan

Liked: Cleanliness, staff & service
Hotel is quite hard to find—it’s off a side alley of a side alley. Room was big and well decorated. Staff were helpful and breakfast was really good. Location is great near Hoàn Kiếm lake. Would recommend.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Lovely stay

We loved our stay in Maison d’Orient. The location is ideal- while in the middle of the old quarter, it is located in a pedestrian street far from the traffic noise. However, the construction of a building next door and the crazy working hours (10pm-3am) will not let you sleep unless you go out late. The breakfast was outstanding! Best breakfast in our trip this far. The rooms are lovely- well decorated, spacious and comfortable. It was very clean and the staff was welcoming and nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely adorable, and very nice and helpful staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Winus

Liked: Cleanliness, staff & service, property conditions & facilities
De mensen zijn erg vriendelijk en zeer behulpzaam
Stayed 2 nights in Jul 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very comfortable 5 night stay in this hotel, which is full of character. The staff are very welcoming and friendly. It was a pleasure to come back here after a day of sightseeing. The hotel provides a good breakfast to start the day. For meals during the rest of the day, there are a whole range of cafes and other places to eat within easy walking distance. As the hotel is situated at the end of a small alleyway, it is not easy to access with a vehicle. However, the driver of my transfer from the airport left his car briefly on the nearest street and kindly guided me in the right direction. The hotel is on WhatsApp, so I assume you can contact them this way when you're nearby. The hotel is very conveniently located for Hoan Kiem Lake in the Old Quarter and the Jump On/Jump Off sightseeing bus. I felt it was an ideal location for a first visit to Hanoi. I would be happy to stay there again on a future visit.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sue

Stayed 1 night in May 2024

10/10 Excellent

Cecile

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding, excellent breakfast and value for money for this stay… not fancy but delightful and convenient.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HANOI 24

Amazing petite boutique hotel at end of narrow alley. Short walk down two alleys to main road and insanity. As close as you are you can hear nothing but calm day & night. All staff from front desk management to breakfast staff & housekeeping are friendly & helpful. A big shout out to manager Mien for helping us get a shuttle to our next destination after a scheduled transport fell through. Highly recommend.
Bedroom
Bathroom
Breakfast area
Alley
Stayed 3 nights in Mar 2024

10/10 Excellent

Janick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay. Very quiet and close to major attractions. Impeccable service from people at the front desk. Thank you.
Stayed 1 night in Feb 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service
On a quiet street nearby the best parts of Hanoi center. Staff was warm and top notch. Room was nice, big space. It can be cold in the winter
Stayed 1 night in Jan 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we arrived we were so glad we chose Maison, from the warm welcome to the local advice, accommodating our early arrival and later helping us make new travel plans because of bad weather in central Vietnam. We loved our stay here not only because of all of the above but also because of the lovely homely feel to the hotel, very convenient location to see all the sights and great options for food and drink nearby, yet still remaining quiet and calm later in the evenings. We would absolutely stay at Maison again.. in fact we already did! Thank you to everyone at Maison d’Orient for helping us have an enjoyable trip to Vietnam.
Stayed 4 nights in Nov 2023

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Great rooms - comfortableand not generic, excellent location and incredibly helpful staff. Also good breakfast. Proper boutique
Stayed 2 nights in Aug 2023

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean and quiet, and the rooms are comfortable. The highlight of this hotel is the friendly and helpful staff - you will feel very welcome when you are here.
Stayed 2 nights in Jun 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic old fashioned hospitality! I loved my room on the 4th floor despite the many steps. It was fun actually. The staff is excellent and super helpful. My only half complaint is that the shower wall in my room (402) needed repair. Otherwise excellent stay
Stayed 4 nights in May 2023

10/10 Excellent

Hayat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My second time bcz it deserves it

I was in thins hotel before and I came back to it because its Very clean comparing to other hotels in Hanoi. Its quite. It has windos and NOT moley like other hotels. And the people and the service, breakfasl are really good and nice.
Stayed 1 night in Feb 2023