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Lakeside Palace Hotel

3.0 star property

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Photo gallery for Lakeside Palace Hotel

Front of property
Swedish massages, Thai massages, facials, massages
Restaurant
Reception
Suite, Lake View | View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
15 Hang Hanh, Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪4 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Lake View

Suite, Lake View | Minibar, in-room safe, desk, soundproofing

Suite, Lake View

  • 377 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family City View

Family City View | Minibar, in-room safe, desk, soundproofing

Family City View

  • 344 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

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  • Parking included
  • Free WiFi
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4.7 out of 5, Exceptional, (525)
The price is $41
per night
$46 total
includes taxes & fees
May 16 - May 17
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About this property

Lakeside Palace Hotel

3-star hotel in Old Quarter
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Lakeside Palace Hotel offers 30 accommodations with DVD players and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lakeside Palace Hotel features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center. This business-friendly hotel also offers a library, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Lakeside Palace Hotel is a smoke-free property.

Onsite venue - restaurant.
24-hour room service is available.

Languages

English, French, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Spa

  • Facials
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 7)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Golden Lake Hotel
Golden Lake View
Golden Lake View Hanoi
Lakeside Palace Hotel Hanoi
Golden Lake View Hotel Hanoi
Hotel Golden Lake
Golden Lakeside Hotel Hanoi
Lakeside Palace Hanoi
Golden Lakeside Hanoi
Golden Lakeside
Lakeside Palace
Lakeside Palace Hotel Hotel
Lakeside Palace Hotel Hanoi
Lakeside Palace Hotel Hotel Hanoi

Lakeside Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 6 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Sean

Stayed 1 night in May 2024

10/10 Excellent

Austin

Stayed 1 night in Apr 2023

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an extremely bad experience we had booked two rooms on turning the bed down baby faeces were present over the sheets.Very upsetting our friend vomited on discovering this hotel changed sheets but no apology or recompense. Hotel.com should remove this hotel from recommended list.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unclean

We stayed one night here. They put us on the first floor and it was loud all night. The room was dirty and needs an update. The bed felt like a brick and the safe wasn't working properly.

10/10 Excellent

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Hanoi old quarter.

Clean and tidy hotel in the old quarter of Hanoi close to the lake. Staff were friendly and polite. Rooms were well maintained and comfortable. View over lake at breakfast was amazing. Hotel close to shops and markets, area easy to get around once you have street map, ask at front desk. Able to leave luggage at hotel while doing overnight tours.

8/10 Good

Piyamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean room, strong wifi signal

The hotel is in a great location near the Lake and the old quarter, the room is clean.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Have stayed there previously and will be staying again

6/10 Okay

Kung

Liked: Cleanliness, property conditions & facilities, room comfort

A safe hotel in old city center

BE AWARE: NO GYM as said in the hotel details. Breakfast buffet closes at 9am (!). Others are quite OK and worth the money spent.

6/10 Okay

Oliver Gam

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Daisuke

Disliked: Staff & service
チェックイン時に予約がないといわれて時間がかかった。それ以外は問題ない。
Stayed 3 nights in Aug 2024

10/10 Excellent

Heros

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chihiro

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very kind. The room is very clean.
Stayed 3 nights in May 2023

10/10 Excellent

Hana

Stayed 1 night in Dec 2022

4/10 Poor

Verified traveler

Disliked: Room comfort
ホテルのエリアが週末に限り通行止めになっておりタクシーが入れず荷物をもって歩いて移動を強いられた。事前情報必要。 トイレの流れが悪く、3回流さなければ完全に流れなかった。
Stayed 5 nights in Jul 2019

4/10 Poor

nogami

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
部屋のクリ－ニング、朝食、シャワ－室など、あまり良くない。
Stayed 4 nights in Mar 2019

8/10 Good

Chung Hang Lawrence

Liked: Property conditions & facilities

Good value for money

Considered good value for money given the price charged
Stayed 2 nights in Jan 2018

8/10 Good

nananann, 日本

Liked: Staff & service

まさにレイクサイドにあるホテル

名前に恥じない、まさにレイクサイドにあります。レイクビューの部屋を利用しましたが、眺望も問題ナシです。湖の夜景も堪能できます。ハノイの観光の中心にあるホテルなので、立地条件画も最高で散策するにも便利。従業員の方も親切ですよ。 でも、設備等々はハノイによくあるブティックホテルの設備。あまり期待しない方がいいかも。
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전반적으로 무난하고 편안했으며, 조식 장소는 매우 매력적이었음. ^^

전반적으로 무난하고 편안했으며, 조식 장소는 매우 매력적이었음. ^^
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

좋아요!!!

깨끗하고 시설도 좋았습니다 올드쿼터와 가까워 지내는동안 무리 없었고 호수까지도 충분히 걸어다닐수 있었습니다
Stayed 1 night in Oct 2017

8/10 Good

JONG JIN

Liked: Cleanliness, staff & service, room comfort

가성비최고의 호불호 호텔!

출장길에 들른 호안키엠의 풍경과 베트남의 문화를 즐길수있는 가성비최고의 호텔이었으나 욕실만 조금불편한 점이 아쉽지만 다음에 재방문하고싶은 인상깊은 곳이었습니다! 뷰별로 다소 호불호가 있을듯하니 반드시 전경사진 등 참조하여 이용하시면 좋을듯 하네요!
Stayed 1 night in Oct 2017

6/10 Okay

Helen

Liked: Room comfort
Disliked: Cleanliness

Bra läge, ok standard

Bra läge. Stora rymliga rum. Ganska så slitna och slarvigt städade. Frukosten var ingen höjdare, sparsamt utbud och 45 min efter öppnandet, när vi var tvungna att gå, var allt fortfarande inte framsatt.