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L’HÔTEL du LAC Hanoi

4.0 star property

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Photo gallery for L’HÔTEL du LAC Hanoi

Bar (on property)
Front of property
Lobby sitting area
City view
Food and drink

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
35 - 37 Hang Trong, Hoàn Kiem, Hanoi, vietnam, 10000
  • Hang Gai Street
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Executive Double Neighbor View

Executive Double Neighbor View | Minibar, in-room safe, individually decorated, desk

Executive Double Neighbor View

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Suite Balcony Street View

Junior Double Suite Balcony Street View | Minibar, in-room safe, individually decorated, desk

Junior Double Suite Balcony Street View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Internal Window

Deluxe Twin Internal Window | Minibar, in-room safe, individually decorated, desk

Deluxe Twin Internal Window

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Du LAC Grand Luxury Suite

Du LAC Grand Luxury Suite | Living area | LCD TV

Du LAC Grand Luxury Suite

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Internal Window

Deluxe Double Internal Window | Minibar, in-room safe, individually decorated, desk

Deluxe Double Internal Window

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Twin Suite Balcony Street View

Junior Twin Suite Balcony Street View | Street view

Junior Twin Suite Balcony Street View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite Balcony City View

Premium Suite Balcony City View | Minibar, in-room safe, individually decorated, desk

Premium Suite Balcony City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Neighbor View

Executive Twin Neighbor View | Minibar, in-room safe, individually decorated, desk

Executive Twin Neighbor View

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Du LAC Sunset Terrace Suite

Du LAC Sunset Terrace Suite | Terrace/patio

Du LAC Sunset Terrace Suite

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (3745)
The price is $144
per night
$164 total
includes taxes & fees
Mar 17 - Mar 18
Hanoi Royal Palace Hotel 2

About this property

L’HÔTEL du LAC Hanoi

4-star hotel in Old Quarter
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking. Change of towels is available on request.
L’HÔTEL du LAC Hanoi offers 66 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
L’HÔTEL du LAC Hanoi features a full-service spa. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Hanoi hotel also offers a rooftop terrace, concierge services, and laundry facilities. Onsite parking is available (surcharge).

L’HÔTEL du LAC Hanoi has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
L’HÔTEL du LAC Hanoi has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (VND 300,000 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: VND 300000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 02439346333

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

L'Hôtel du Lac Hanoi
L’HÔTEL du LAC Hanoi Hotel
L’HÔTEL du LAC Hanoi Hanoi
L’HÔTEL du LAC Hanoi Hotel Hanoi

L’HÔTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 836 out of 954 reviews
Rating 8 - Good. 86 out of 954 reviews
Rating 6 - Okay. 23 out of 954 reviews
Rating 4 - Poor. 7 out of 954 reviews
Rating 2 - Terrible. 2 out of 954 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service, good location
We had a great experience here - the staff really went the extra mile with their service. Location and condition are very good.
Stayed 5 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice and small. Located within walking distance in the old Quarter to many restaurants and interesting shops.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Old Quarter and walking distance to popular places. The staff is friendly and helpful. Many dinning and shopping places nearby,perfect location
Stayed 3 nights in Nov 2024

10/10 Excellent

Averie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with the beds and quietness of the hotel at night. We had two rooms in the back of the hotel, very quiet at night despite traffic. The breakfast was incredible. I do suggest getting only one Vietnamese coffee, it was strong, and two made us vibrate. lol, great experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Sasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, beautiful design and artwork, the service is beyond amazing and all the staff are so thoughtful! I've stayed at a lot of high end hotels (like recently the Waldorf Astoria in Beverly Hills) and the staff at L'hotel du Lac provide a far greater service! They remember your name and any detail you've told them, open the doors when you approach the entrance at any time if the day, remembered when our departure date is and where we were traveling to next and offered to set up and tours or rides, when we missed breakfast (that's included in our stay) when we slept in, they offered to send up tea, fruits and breads to ensure we've eaten breakfast, and they even provided a really nice departing gift! And the breakfast was astounding!! We got the Vietnamese traditional breakfast items like pho, fried sticky rice and traditional coffees and they were better than most of the popular restaurants we've tried around Ha Noi! I booked this hotel as a last minute hotel change since I wanted to be in the Old Quarter and couldn't be happier with the choice, it's perfectly located, walking distance to the main attractions like train street, the lake, popular shopping streets, the cathedral, and popular restaurants. If I visit Hanoi in the future, I will be coming right back to this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely Place to Stay
L'Hotel du Lac was excellent. It was in a great area with easy access to places of Interest. The staff was very friendly and helpful. If I return to Hanoi I would stay at L'Hotel du Lac again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Geraldine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast buffet
Stayed 1 night in Nov 2024

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención del personal super amigable, hicieron una linda estadía, lo unico que no nos gustó, fue q nuestra ventana daba donde era el espacio para cosas de limpieza.
Stayed 3 nights in Nov 2024

10/10 Excellent

Crystal, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs and great service. The cocktails were very good at the sky lounge. The only downside is that the bathroom is a bit small and not much counter space to put anything. It will be also good to have some luggage stands. Overall great hotel and good location!
Stayed 1 night in Nov 2024

8/10 Good

alla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff and customer service
Stayed 2 nights in Nov 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at the best hotels in the world for business when I travel overseas to Asia. This was by far my favorite hotel. The staff was wonderful and I felt so secure and taken care of traveling alone for business. The area was fun and walkable to beautiful landmarks and tourist stops. The decor was stunning. My room was small with no view- but was perfect to decompress from the busy city. The bed was so comfortable. The food was really good. It should be a 5 star hotel. It is locally owned, and the staff took such great care of me with helping me with taxis and booking and excursion on my day off. Thank you all so much for making me feel safe and welcomed.

10/10 Excellent

Lisa, Madison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attentive and supportive. Spectacular breakfast spread included! Bed, pillows, and linens dreamy and so amazingly comfortable! Skybar is beautiful and the drink was delicious!
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel accommodations are very nice and clean. All hotel staff are extremely helpful and accommodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and food especially the coffee
Stayed 3 nights in Nov 2024

10/10 Excellent

ChienHua, Chino Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Wonderful 3 night stay. Convenient, welcoming and knowledgeable staff and delicious breakfast!
Stayed 3 nights in Nov 2024

10/10 Excellent

Lucy

Stayed 1 night in Oct 2024

10/10 Excellent

Lucy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at this hotel. Staff could not have been more helpful, friendly and welcoming. They went out of their way to make our time in Hanoi very special.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent a week in Vietnam. Started off in Hochi min then in Hanoi. Hanoi far outweighed and we really enjoyed ourselves. A big contributing factor to our memorable holiday was staying at l'Hotel du Lac. Excellence is truly a moto the staff live by as they do their utmost best to serve and treat their guests like royalty. They also are very good at proactively assessing if you are not fully satisfied with something and rectify it. We enjoyed every aspect of our stay from the beautiful deco, the neat lovely rooms, the attention to detail, the breakfast food and hospitality, the spa treatment, the reception staff, the location etc. Highly recommend this hotel. A special thanks to Chloe who made our final check out experience great and rectified a checkout issue we encountered. Would be great if the hotel rooms supplied lotion as well amd not only bath gel etc.
Stayed 3 nights in Oct 2024

8/10 Good

Bridge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, excellent and helpful staff. Good breakfast options. Terrific value and location in the Old Quarter.
Stayed 4 nights in Oct 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
The ideal location in the heart of Hanoi my wife and we really enjoyed our stay here and we give this hotel five stars we had a balcony deluxe suite which was absolutely perfect, plenty of room for three large suitcases in a special area of the suitea huge balcony and an amenities filled bathroom all the staff were wonderfully attentive and informative always with a smile We shared cocktails at happy hour on the rooftop bar on the 13th floor giving us a wonderful view of the city We highly recommend this Hotel
Stayed 4 nights in Oct 2024