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Hanoi Royal Palace Hotel 2

4.0 star property

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Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Balcony view
Premium Suite Large Balcony City View | 1 bedroom, memory foam beds, minibar, in-room safe
Front of property - evening/night
Family Room with Large Window | 1 bedroom, memory foam beds, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | 1 bedroom, memory foam beds, minibar, in-room safe

Royal Panorama Suite City View

9.8 out of 10
Exceptional
(68 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | 1 bedroom, memory foam beds, minibar, in-room safe

Family Room with Large Window

9.4 out of 10
Exceptional
(37 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | 1 bedroom, memory foam beds, minibar, in-room safe

Premium Suite Large Balcony City View

9.4 out of 10
Exceptional
(38 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

1 bedroom, memory foam beds, minibar, in-room safe

Day Use - 3 Hours Only

10.0 out of 10
Exceptional
(114 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Royal Suite City View

1 bedroom, memory foam beds, minibar, in-room safe

Premier Royal Suite City View

10.0 out of 10
Exceptional
(14 reviews)
  • 506 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | 1 bedroom, memory foam beds, minibar, in-room safe

Royal Suite, City View (2 Double and 1 Single Bed)

9.4 out of 10
Exceptional
(12 reviews)
  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double Room, City View

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Double Room, City View

8.8 out of 10
Excellent
(20 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Double or Twin Room with Window

9.2 out of 10
Wonderful
(92 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

1 bedroom, memory foam beds, minibar, in-room safe

Family Suite, 1 Double and 2 Single Beds, City View

9.6 out of 10
Exceptional
(31 reviews)
  • 452 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

Hanoi Royal Palace Hotel 2

4-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services, and 24-hour room service are onsite.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This Art Deco hotel also offers spa services, a library, and a terrace. Parking is available onsite for a surcharge.

Hanoi Royal Palace Hotel 2 has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Bicycle storage
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3995 out of 4632 reviews
Rating 8 - Good. 310 out of 4632 reviews
Rating 6 - Okay. 168 out of 4632 reviews
Rating 4 - Poor. 94 out of 4632 reviews
Rating 2 - Terrible. 65 out of 4632 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Tina Kim

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was in a good location. Staff was friendly & helpful. Rooms were small. My shower flooded twice, even after the maintenance crew fixed it. Shower water starts warm and turns cold quickly!!
Stayed 3 nights in Mar 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel, very friendly helpful staff. Great value, although was on a very busy junction so very noisy too. Within walking distance of everything.
Stayed 6 nights in Mar 2025

10/10 Excellent

Octavio, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bigger coffee cups please
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean, the location is convenient. The staff is outstanding.
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Palce is a beautiful hotel in a great location. Led by amazing staff! Jimmy (manager) looked after you and ensured we had everything we needed! Staff remembered your name. There was a good selection for breakfast - nothing to complain about! Fantastic
Stayed 1 night in Dec 2024

6/10 Okay

Susan, Boca Raton

Stayed 3 nights in Mar 2025

6/10 Okay

Carmen

Traveled with family
Liked: Cleanliness, staff & service
The area is super cool for a night but very noisy with vehicle horns blaring all night long. The staff and service at this hotel was exceptional. Breakfast was ok.
Stayed 2 nights in Mar 2025

10/10 Excellent

Raymond

Stayed 2 nights in Jan 2025

8/10 Good

Billy

Liked: Cleanliness, staff & service

Great location

The hotel is very tired the rooms are out dated.The name Royal Palace is very misleading it certainly is no palace. Rooms look something out of the 80s. On a positive the location is great the shower was hot the breakfast is basic but ok.
Stayed 2 nights in Mar 2025

8/10 Good

Marek

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Dora

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast and location!!!!

Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family (mum, dad, boys 11 and 13) stayed here three times as we dipped in and out of Hanoi to travel to other locations. Firstly the rooms, beds and all amenities were a delight. It’s a lovely quiet and comfortable location in the old town of Hanoi. Breakfast is fabulous. Lots of fresh and delicious variety and good coffee. The hero’s of the hotel are the staff especially those front of house. With all of our in and out the team we’re incredibly accommodating, thoughtful, and generous. They supplied us with a take away breakfast when we left really early. They welcomed our returns like friends. They made sure we had access to showers before we had to travel home- after a sweaty and fun day out and about in Hanoi. The team were also super helpful with advice on food and drink places and taking care of our belongings while we were away. We highly recommend Royal palace for all people travelling in and through Hanoi. Exceptional.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm staff, very helpful manager.. he was present whenever we needed him which was awesome. The rooms are nice and spacious and very clean and neat. We liked the breakfast very much too. And the best part of this hotel is the location. It's close to all the sites. Will definitely stay again when we are in Hanoi !
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t rate the place highly enough. Situated in the heart of the Hanoi’s Old Quater, this hotel is a little gem. Clean friendly and very well air conditioned. The staff are so friendly, I can’t speak highly enough of them, Jimmi and the team do a very good job of making you feel right at home. If you want to stay in the heart of Hanoi then this place won’t disappoint you. Highly recommend!
Stayed 2 nights in Mar 2025

6/10 Okay

Theresa

Traveled with family and small children
Liked: Cleanliness, staff & service
This property was kind of out dated. Idont recommend this hotel to seniors and disabled. The only thing I like was the staffs were very nice
Stayed 2 nights in Mar 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, easy walking distance to center of Old Quarter. We arrived at 3am and there was a hotel staff who opened the front door and served us welcome drinks, cookies and cool wash cloth which was super appreciated after a long flight! And all of the staff we met were excellent! There was a small breakfast spread every morning. Even though the hotel is small, there is an elevator but it starts on the 2nd floor. They do help with the luggage but the elevator stops are always in between floors so you’ll still walk up or down a half flight of stairs to get to your room. By the way, the bathroom door is glass so we were careful as I was rooming in with family.
Stayed 2 nights in Mar 2025

8/10 Good

Rinaldo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good central location our triple rooom was spacious and clean. Bathroom is starting to become a little tired. Service from the front desk was excellent but service at breakfast needs improvement and so does the breakfast offering which i can describe as acceptable, please get another toaster people are waiting too long, offer croissants and nicer bread. So apart from breakfast this is a nice hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy walk to many tourist attractions. We stayed for 2 nights which we then headed to Ha Long Bay for 2 nights. We left our luggage at the hotel without any issues. Best part of the hotel are the staff! Very helpful and always there to provide any guidance about Hanoi. Shout out to Jimmi and Jennie for always remembering our names and making our kids feel so special. I think I may have the name correct, Lien, the front desk staff at night was awesome as well. Thank you and we will be back here next time.
Stayed 3 nights in Mar 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first time to Vietnam/our first experience of a Vietnamese Hotel and we were very impressed by the whole experience. From the moment we stepped in the reception area, where we were greeted by a lovely receptionist with a welcome drink, to the last day of our stay, the staff were impeccable. This is the first place I have visited where, throughout our stay, they remembered all our names..... The receptionists offered invaluable advice regarding local eateries and where to visit, and all the staff were truly amazing and attentive.... The rooms were large, clean and airy and the beds very comfortable, offering us a great nights sleep. The breakfast was delicious with a wide variety, catering for all tastes and the option to select how you wanted your eggs, was a lovely touch. First class service, fab hotel in a great location to explore an amazing city..
Stayed 1 night in Jan 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I stayed at Royal Palace for several days and could not have been happier with the accommodations and location. The rooms were reasonably sized, very clean, and well appointed. We especially liked how the rooms connected with the small hallway in-between, it gave a good place to keep the luggage out of the way. All of the staff were very friendly and the services provided were exceptional. The included breakfast buffet was very good and we enjoyed the varied selections of foods. The next time we return to Hanoi we would definitely stay at Royal Palace again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Julian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in suit and the room was amazing. The staff is very friendly and the hotel is very near to all the tourist attractions. Amazing stay Just loved it. Staff helped us with all the transfers. They have to 24 hrs super market exactly in-front of it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruthela, Santa clay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is convenient to everything you wanna go in HANOI, the staff are very accommodating especially the night shift staff, the front desk n the guy who help us with our luggage, they both help us go beyond our needs , you can leave ur luggage if ur going to SAPA so u wont bring extra heavy luggage .they are jus helpful to me n my sister.the hotel is clean n breakfast is superb, loved the passionfruit served every morning.i higly recommend this hotel when ur in HANOI.
Stayed 4 nights in Mar 2025