Hanoi Royal Palace Hotel 2

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes
Business center
Premium Suite Large Balcony City View | View from room
Massages

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Parking available
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • Hang Gai Street
    5 min walk
  • St. Joseph's Cathedral of Hanoi
    6 min walk
  • Hoa Lo Prison Museum
    7 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Room options

Royal Panorama Suite City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room with Large Window

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Suite Large Balcony City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Day Use - 3 Hours Only

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premier Royal Suite City View

  • 506 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

Royal Suite, City View (2 Double and 1 Single Bed)

  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

Deluxe Double Room, City View

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double or Twin Room with Window

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

Family Suite, 1 Double and 2 Single Beds, City View

  • 452 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Similar properties

About this property

Hanoi Royal Palace Hotel 2

4-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services, and 24-hour room service are onsite.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This Art Deco hotel also offers spa services, a library, and a terrace. Parking is available onsite for a surcharge.

Hanoi Royal Palace Hotel 2 has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 2722 out of 2966 reviews" "
Rating 8 - Good. 184 out of 2966 reviews" "
Rating 6 - Okay. 33 out of 2966 reviews" "
Rating 4 - Poor. 12 out of 2966 reviews" "
Rating 2 - Terrible. 15 out of 2966 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

HARUKI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所は便利で、ハノイ旧市街の中心部にあり、食べ物や飲み物がたくさんあります。スタッフはとてもフレンドリーで親切です!私たちはここでの滞在を楽しんでいます
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the helpful staff and their kindness. Always willing to help, give us advice, and even let us check out late because we were feeling tired and needed an extra long sleep before our onward journey. Highly recommend the room with the city view :)
Stayed 1 night in Jul 2024

10/10 Excellent

Iizuka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, close to the main city's sights. pretty fast wi-fi a lot of different lights in the room large set of toiletries free water every day great value for money
Stayed 3 nights in Jul 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful. The room decor was very nice. Very good value for money and very good location. Super service by front desk and staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in the centre of the old town. Really great value for money - my son and I have come back for a second visit. Staff are helpful and the room clean, comfortable and cool?!! Nothing was too much trouble and so we are happy to recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was well located, within walking distance of the main sights in the Old Quarter. The staff were very attentive and easy to deal with. They assisted with laundry and tours. We also received cut fruits in the morning before leaving for our daily outings which I thought was a nice touch. Also their bed has got to be the most comfortable (even comfier than my bed at home).
Stayed 1 night in Jul 2024

10/10 Excellent

Hui Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was exceptional from start to finish. Staff has been extremely friendly and welcoming. The lovely lady at reception made our stay especially great! She gave us lots of tips for local foods and activities and helped us book tours to Ha Long Bay and Sapa. The room has been absolutely wonderful and clean! The location is perfect to explore the city by foot as lots and lots of attractions are nearby. We definitely recommend staying in this lovely hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

SANGHO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location and really good value for money. The staff couldn’t be more helpful - and the laundry service was amazing after a week on the road. We were able to leave luggage with them whilst we made trips away and back which took the hassle out of exploring.
Stayed 1 night in Jul 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely with comfy beds and good pillows! The staff were all lovely and helped me to organise balloons and a birthday card during our stay! Perfect location for walking to different attractions
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and cleaned very well everyday.
Room was nice, staff were lovely, they booked us a taxi to the airport and our driver was amazing!
Stayed 1 night in Jul 2024

10/10 Excellent

Ljeail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omg Jenny from the front desk is a queen! She sat with me for hours sorting out my plan for Vietnam. She wrote up an itinerary and organised trains, buses and an experience to Halong Bay. She laid out all the options and explained everything in great deal, converting prices to AUD and booking it for me. I even told her how I was on a tight budget and she managed to sort out ways to make it cheaper. The room was exactly as expected online. It was clean and comfy, having being well decorated. Furthermore, it was central, has an atm next door and a lovely lobby (where I was even offered an ice cream). It just seems like they care.
Stayed 1 night in Jul 2024

10/10 Excellent

Ann Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay here and it was mostly because of Jennie!!! She is a great host and very helpfull. I made a wrong booking and she was kind enough to help me with everything. The hotel and room are also really good, very good quality for such a low price and I will definitely return. Thank you Jennie!!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect in the old town. Jim was always available offer any tips for food, tours and coffee. My wife wasn’t feeling great on our first day and he offered tea throughout the morning.
Stayed 18 nights in Jun 2024

10/10 Excellent

CHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Mr Jimmy was very nice and welcoming with us. We spend 2 nights with my brother in this hotel and all was perfect : people, localisation etc. Thank you
Stayed 2 nights in Jun 2024

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally helpful. They were happy to help whenever we needed them and even let us store our bags and hang out in the lobby the day after we'd checked out as we had a very late flight.
Stayed 2 nights in Aug 2024

10/10 Excellent

wayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value for money. Many thanks to that front staff for organising our transfer. Suited very well a short stay in Hanoi.
Stayed 1 night in Aug 2024

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at your hotel in Hanoi and had a fantastic experience. The receptionist, Miss suly, was incredibly helpful throughout my stay. She went above and beyond to ensure that all our needs were met and provided excellent recommendations for places to visit in the city. The hotel itself was clean, comfortable, and conveniently located. I would highly recommend this hotel to anyone visiting Hanoi.
Stayed 7 nights in Aug 2024

10/10 Excellent

Dorothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, most accessible & connected. My entire experience with this place has been elevated by Jennie. She is a professional & knows how to deal with customer’s query effectively & efficiently. She is honest & helpful genuinely. Thank you for your honest service.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Royal palace hotel is lovely. Modern & clean. The staff at the hotel are lovely, always provide a warm welcome with smiling faces. Very helpful and kind. The laundry service was great.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good hotel, great staff. Recommend for a good value, no frills stay. Has all you need for a comfortable wash and rest. Beds are comfortable, not too hard. The staff try hard to make you comfortable.
Stayed 5 nights in Aug 2024

10/10 Excellent

Prabhakar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nhân viên khách sạn rất nhiệt tình, vui vẻ và thân thiện. Phòng ở sạch sẽ. Khách sạn nằm trong khu phố cổ Hà Nội nên rất dễ tìm chỗ ăn uống, cũng như đi dạo Hồ Gươm.
Stayed 1 night in Jun 2024

10/10 Excellent

Felix

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hanoi Royal palace hotel for two nights while in Hanoi. The rooms are beautiful and clean. I was really grateful for their help. The service has been fantastic and I felt looked after and cared for. The rooms were new and clean. Will definitely stay again if I came back to Hanoi.
Stayed 2 nights in Aug 2024