See all properties

Hanoi Royal Palace Hotel 2

4.0 star property

Choose dates to view prices

Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Premium Suite Large Balcony City View | View from room
Business center
Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes
Massages

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking available
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • Hang Gai Street
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪6 min walk‬
  • Hoa Lo Prison Museum
    ‪7 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | Memory foam beds, minibar, in-room safe, blackout drapes

Royal Panorama Suite City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes

Family Room with Large Window

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | Memory foam beds, minibar, in-room safe, blackout drapes

Premium Suite Large Balcony City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Memory foam beds, minibar, in-room safe, blackout drapes

Day Use - 3 Hours Only

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Royal Suite City View

Memory foam beds, minibar, in-room safe, blackout drapes

Premier Royal Suite City View

  • 506 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | Memory foam beds, minibar, in-room safe, blackout drapes

Royal Suite, City View (2 Double and 1 Single Bed)

  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double Room, City View

Memory foam beds, minibar, in-room safe, blackout drapes

Deluxe Double Room, City View

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

Memory foam beds, minibar, in-room safe, blackout drapes

Deluxe Double or Twin Room with Window

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

Memory foam beds, minibar, in-room safe, blackout drapes

Family Suite, 1 Double and 2 Single Beds, City View

  • 452 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Similar properties

Room

Hanoi Lotus Boutique Hotel

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (2134)
The price is $241
per night
$273 total
includes taxes & fees
Mar 9 - Mar 10
Hanoi Lotus Boutique Hotel

About this property

Hanoi Royal Palace Hotel 2

4-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services, and 24-hour room service are onsite.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This Art Deco hotel also offers spa services, a library, and a terrace. Parking is available onsite for a surcharge.

Hanoi Royal Palace Hotel 2 has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 3148 out of 3447 reviews
Rating 8 - Good. 239 out of 3447 reviews
Rating 6 - Okay. 28 out of 3447 reviews
Rating 4 - Poor. 15 out of 3447 reviews
Rating 2 - Terrible. 17 out of 3447 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I often travel to Hanoi and this was my first stay at the Royal palace Hotel. I highly recommend it: best location in town, fantastic service and staff, new and super clean. Don't hesitate and book it!
Stayed 2 nights in Nov 2024

10/10 Excellent

Trinh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights and found everything to be great for the money we paid. The staff were very friendly, helpful and efficient. They organised 2 tours for us at short notice. Our room was clean and spacious with some unexpected touches for such a low rate - dressing gowns, slippers, safety deposit box, large flatscreen TV, free fresh fruit and drinks on tap.There was plenty of hot water with good pressure in the shower and good quality towels and linen. The location is really convenient, although not in the most picturesque spot. The only criticism we have is the claim that this is a "Luxurious" Boutique" 4 Star Hotel. We don't think it is, although we would readily stay there again

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is located at a walking distance from the old town, making it perfect to explore the city Hanoi, and near the main shopping streets. We picked a double deluxe room, which was exactly as the one showed at their web-page: clean, nice and spacious! But the best of the hotel was the staff: friendly and sincerely willing to help. Also the one-day tour to Halong Bay that we reserved via the hotel was great and a good value for the money. Definitely we would go again to this hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found many good reviews for this hotel and decided to go for it. My husband and myself really enjoy our stay there for 4 nights. The room was very clean and the bed was comfy. The room even provide free PC for us to surf the internet when we are bored at night. Breakfast choices are limited but the food was good. We will sure go back to the hotel again when we are back in Hanoi.
Stayed 1 night in Nov 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Soy Seng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE HOTEL WITH FRIENDLY STAFF. VERY CONVINIENT.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is excellent stay. Rooms are very clean. Service is great with helpful staff. A very good economy hotel you can find in the Old Quarter,The hotel staff met all my needs. The hotel was quiet and their breakfast was limited but good.This is really a good address for anyone is far away from home that we highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
The staff provided stellar service. They were polite, professional and knowledgeable. I would definitely be staying there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen, Sea Bright

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, safe great value for money, and super welcoming and helpful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
This hotel hotel is clean a great location and the staff is absolutely wonderful. They are very friendly, professional and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

hoshang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Hanoi ! Have been there Second times . A couple of month ago , I had an Asia trip with my girlfriend . And this hotel is the best ! Don't know what to say , price , service , food , ... it's just great xD !! Swear to god I'll come back this summer !
Stayed 6 nights in Nov 2024

10/10 Excellent

Janneson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for Hanoi, I would recommend staying there in Hanoi, Mr Jimmi is very friendly, helpful and arranges trips that are competitively priced.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marsha, Carlisle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Royal Palace Hotel for a total of 4 nights. The staff were very helpful and polite. The free airport transfers both ways were a plus. Do not be fooled by the hotel's exterior. Most Hanoi hotels are like that, built in a tube fashion. The room we had was large and comfortable. Renovation and decor was brand new. Room service was efficient and prompt. The best thing about this hotel was that they were able to deliver breakfast to your room -- something which my husband and even my 7-year old son enjoyed. Location wise is good, especially the fact that they are facing a quiet section of the bustling and noisy Old Quarter. They even give you free fruit juices and hot beverages throughout the day. Personally, having visited many countries and staying in many types of hotels ranging from 3 star to 5 star ones, I would say this hotel provides better service than even some 5 star ones I have stayed in, yet the rates are so reasonable. Best of all, there is free internet in every room, hence we were able to do an internet check in. One word sums it all--- incredible!!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Bonnearin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value and perfect location in Hanoi! The staff was incredible and always aiming to please. Rooms are comfortable, clean, and spacious.It's a fairly new hotel in a great location....we could walk everywhere. The beds were a little bit hard for my liking but it didn't stop me from having a great night's sleep. There was a minor conflict with our booking, as the previous person in our room decided to have a late check-out. The manager was extra-accomodating offering us discounts or accomodation at the sister hotels to make up for our inconvenience. The manager ensured we were well taken care of and what could have been a huge annoyance was handled professionally with above-and-beyond service! I highly recommend staying here for those who are looking for good value and top-quality service. I would definitely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Taiki, Setagaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are good, staff fantastic! Allways smiing and helpful! We stayed there for two nights (only) but used it as our home for nearly a week because we ordered trips to both Sapa area and Halong bay from the hotel. The trips were good! When we came back we had the possibility to take a shower and to rest: also after having checked out from our room. Great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen, Sea Bright

Traveled with partner
Liked: Property conditions & facilities
Friendly helpful Staff, central location and good value for money, make this a highly recommended mid-range budget hotel.
Stayed 1 night in Nov 2024

8/10 Good

sally

Traveled with family
Liked: Cleanliness, staff & service
Staff here is amazing and very friendly and helpful. The building/rooms it self is old and seemed run downed. The washroom had a weird smell.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 (including boys aged 13 and 11) stayed for 5 nights at the Hanoi Royal Palace Hotel 2 and found it was good. The location is excellent - in the heart of the Old Quarter with Hoan Kiem Lake, Train Streets, and zillions of other stores, dining options, and sights within short walking distance. The staff were all excellent and SO helpful (including helping us order pizza one evening). The Family Room with Large Window that we’d reserved for 5 nights turned out to be smaller than we’d hoped for, and we still ended up staying 3 nights in such a room, but staff were helpful with providing us a low cost upgrade to a larger room for a couple nights when one was available which helped us make do with the smaller room for three nights. We might not book the smaller room again if a larger room is available for just a little more cost. Rooms were clean and beds were comfy. Breakfast was good. And again location was awesome! Would recommend.

8/10 Good

Soy Seng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was excellent, patient & helpful. Hotel location is perfect for staying near Old Quarter, convenient yet not too noisy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights. The hotel is situated in an alley so not much disturbance from the honking on the streets. Short walk to shops and to Quan An Ngon for Vietnamese food. The staff are friendly. Cuong was especially helpful. The breakfast, fruit juices and internet access are a nice touch. The staff made every effort to make sure we were comfortable. Will definitely recommend this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Reba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, just 5 minutes walk to Hoan Kiem lake, rooms were perfect-spacious, clean with all amenities,we can honestly compare it to a 5 star hotels room. What really impressed me though was the kindness of the staff. They were really there when we needed sth. My warmest greetings to Jimmi and Suly! We will really miss them!
Stayed 2 nights in Nov 2024