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Hanoi Royal Palace Hotel 2

4.0 star property

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Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Business center
Premium Suite Large Balcony City View | View from room
Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes
Massages

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪6 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | Memory foam beds, minibar, in-room safe, blackout drapes

Royal Panorama Suite City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes

Family Room with Large Window

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | Memory foam beds, minibar, in-room safe, blackout drapes

Premium Suite Large Balcony City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Memory foam beds, minibar, in-room safe, blackout drapes

Day Use - 3 Hours Only

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Royal Suite City View

Memory foam beds, minibar, in-room safe, blackout drapes

Premier Royal Suite City View

  • 506 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | Memory foam beds, minibar, in-room safe, blackout drapes

Royal Suite, City View (2 Double and 1 Single Bed)

  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double Room, City View

Memory foam beds, minibar, in-room safe, blackout drapes

Deluxe Double Room, City View

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

Memory foam beds, minibar, in-room safe, blackout drapes

Deluxe Double or Twin Room with Window

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

Memory foam beds, minibar, in-room safe, blackout drapes

Family Suite, 1 Double and 2 Single Beds, City View

  • 452 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

Hanoi Royal Palace Hotel 2

4-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services, and 24-hour room service are onsite.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This Art Deco hotel also offers spa services, a library, and a terrace. Parking is available onsite for a surcharge.

Hanoi Royal Palace Hotel 2 has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3500 out of 4083 reviews
Rating 8 - Good. 274 out of 4083 reviews
Rating 6 - Okay. 154 out of 4083 reviews
Rating 4 - Poor. 90 out of 4083 reviews
Rating 2 - Terrible. 65 out of 4083 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel and lovely city
Stayed 1 night in Jan 2025

8/10 Good

Prasad Hayavadana, Kennesaw

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. It's a bit old but clean and amenities are not upto standard. Staff are excellent and go out of their way to help. Room we got was not the same as the picture (flowers outside the window)
Stayed 10 nights in Dec 2024

10/10 Excellent

Nhu

Stayed 2 nights in Dec 2024

10/10 Excellent

Ewan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people, nice clean rooms. Great area.
Stayed 2 nights in Jan 2025

10/10 Excellent

GERALD

Traveled with family
Liked: Amenities
Very comfortable stay with an awesome breakfast and hotel staff. Highly recommend!
Stayed 5 nights in Jan 2025

10/10 Excellent

Mina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
우리는 로얄 스위트에 머물렀고 그것을 좋아했습니다. 아침 식사는 훌륭했고 직원들은 매우 도움이되었습니다. 위치는 하노이를 산책하기에 완벽했으며 많은 관광 명소와 레스토랑이 가까운 도보 거리에 있습니다.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for two nights early in January with our 4 year old, and really enjoyed our stay at the Royal Palace Hotel. The staff were incredibly welcoming and helpful, especially when our son was feeling poorly one day. The rooms are great and have everything you need for a city break, and the food in the restaurant is excellent. We’d definitely recommend and would stay again if we’re in Hanoi
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with the best service possible. Location was great with many attractions within walking distance and the staff are extremely helpful. Truly recommend Royal Palace to anyone travelling to Hanoi!
Stayed 2 nights in Nov 2024

10/10 Excellent

Edita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra, Columbia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times whilst touring Vietnam. Loved this hotel. It’s in a great location in the old quarter. The rooms were clean, comfortable and spacious. The buffet breakfast is wonderful with a great choice and variety of foods. One of the highlights of this hotel is the warm friendly and helpful staff at the front desks and restaurant. I was feeling a little under the weather on my last stay. I asked at reception where the nearest pharmacy was and the young lady immediately offered to take me there and helped me get the correct medicine. At breakfast the next morning the waitress had heard I was unwell and asked if she could get any particular food for me. She then made me a superb cup of ginger tea ! Great service above and beyond expectations .The staff really helped me enjoy a fabulous time in Hanoi . Thank you so much I hope to be back one day !
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sulli is so pretty!
We recently stayed at Royal Palace Hotel in Hanoi, and it was an outstanding experience. Located in the heart of the Old Quarter, this hotel provides a perfect blend of modern luxury and traditional Vietnamese charm. The rooms are elegantly designed, featuring a harmonious mix of contemporary and classic elements. They are spacious, clean, and well-equipped with comfortable beds and all the necessary amenities. The staff at Royal Palace Hotel are exceptional in their service. From the warm and efficient check-in to the attentive and courteous assistance throughout our stay, they truly made us feel at home. Hotel's location is ideal for experiencing the vibrant culture of Hanoi. Situated in the Old Quarter, it is within walking distance to major attractions like Hoan Kiem Lake, the Night Market, and numerous shops and restaurants. This central location made it easy to explore the city's rich history and lively atmosphere. Highly recommended for a memorable stay in Hanoi.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, first time visit to Hanoi. This was facilitated in part by the support of Hotel Staff, namely, Suly at the front desk and Jenny, the Hotel's tour agent. Prior to the trip, communications with Jenny helped me and my family plan options that were appropriate for two elderly tourists. On arrival, Suly took the initiative to upgrade our room in order to maximize our experience of Hanoi with views of the city. Each day, Hotel staff members checked in to make sure we were taken care of. This attention to detail ensured a most relaxing time in Hanoi. I will return once more.
Stayed 2 nights in Dec 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay right in the heart of Old Quarter Hanoi. The staff were exceptional especially when they take their time knowing their guests’ needs and interests. Our conversations with the staff also gave us an insight into the everyday life in Vietnam. Service was excellent & they even kept our luggages for us when we left for Danag.Thank you so much for a memorable experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay right in the heart of Old Quarter Hanoi. The staff were exceptional especially when they take their time knowing their guests’ needs and interests. Our conversations with the staff also gave us an insight into the everyday life in Vietnam. Service was excellent & they even kept our luggages for us when we left for Halong Bay. Great restaurant. Thank you so much for a memorable experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff at Royal Palace have that special personal touch for service standard excellence. Special mention was Mr Jimmy, whom follow up closely when one of my son fell ill, after consuming some street food even while he was off duty. Well done Royal Palace team!!
Stayed 2 nights in Dec 2024

10/10 Excellent

jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Learned there are a group of these hotels in Hanoi after booking this one. Lots of sights, shops, and restaurants within walking distance. They also offer a shuttle to the airport at a competitive cost. This will be my go to hotel when I visit Hanoi.
Stayed 1 night in Jan 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, the fabulous front desk staff made me feel like family! And the experience just kept getting better throughout the 2 weeks we stayed there during holiday time. Our room was roomy and well laid out, with large windows (excellent soundproofing, by the way), a comfortable bed, a nice sitting area, and good storage and hanging space. The breakfast was great, with eggs prepared to your order by the friendly and efficient restaurant staff, with beautifully plated dishes that tasted as good as they looked. And here let me stop and say how friendly, helpful, and efficient every member of the staff was. Front desk people, Jenny at Guest Relations, the restaurant cooks and servers, the cleaning staff... everyone genuinely wants you to enjoy your stay. Everything is easy to walk to from here, and each time I came back, it felt like coming home. Excellent value for money, too. Why stay anywhere else???
Stayed 1 night in Jan 2025

10/10 Excellent

Asaf, 91605

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean room.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staffs
My recent stay at the hotel was nothing short of delightful. The welcoming ambiance, coupled with attentive staff, made for a truly memorable experience. The room was immaculate, offering a perfect blend of modern amenities and cozy comfort. The hotel's central location made it convenient to explore the city, and the on-site facilities exceeded my expectations. Every aspect contributed to a relaxing and enjoyable stay. I highly recommend this hotel to fellow travelers seeking a seamless blend of luxury and convenience.
Stayed 2 nights in Nov 2024

4/10 Poor

Arletha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Photo and description of rooms online isn't accurate.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personnel of front desk are very professional with guidelines about all questions that we have asked. The beds are big and comfortable, the breakfast is delicious with mixed of western and Asian foods. The location of hotel is in the center of old town where you can experience the real life of local people
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay at Royal Palace. Staff couldnt do enough and everything was perfectly organised. We booked the indulgence package and went to Halong Bay on a cruise, and cannot rate this experience highly enough. Everything about the organisation of this package from booking to arrival was perfect and easy. The location of the hotel was also great for a first time visit to Hanoi being close the old town, lake and french quarter. The restaurant at the hotel was also wonderful. Highly recommend it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this hotel on and off over a 10 day period when we were not away on excursions. The hotel is in a fantastic location in the Old Quarter. The receptionist staff are very attentive and efficient. They Organise trips and when there was an issue with our room they solved it immediately. The rooms are modern and spotlessly clean. A great breakfast is included. A good range of choices from a buffet is available plus they will cook eggs etc to order. The breakfast staff were great. We particularly enjoyed talking with the breakfast manager Jimmi and one of the waitresses Cong. But they were all lovely. There is also an excellent restaurant on the 2th floor. We would definitely stay here again if we are lucky enough to return to Hanoi.
Stayed 2 nights in Dec 2024