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Hanoi Royal Palace Hotel 2

4.0 star property

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Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Premium Suite Large Balcony City View | View from room
Business center
Massages
Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪6 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | Memory foam beds, minibar, in-room safe, blackout drapes

Royal Panorama Suite City View

  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes

Family Room with Large Window

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | Memory foam beds, minibar, in-room safe, blackout drapes

Premium Suite Large Balcony City View

  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Shower, rainfall showerhead, free toiletries, hair dryer

Day Use - 3 Hours Only

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Royal Suite City View

Memory foam beds, minibar, in-room safe, blackout drapes

Premier Royal Suite City View

  • City view
  • 506 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | Memory foam beds, minibar, in-room safe, blackout drapes

Royal Suite, City View (2 Double and 1 Single Bed)

  • City view
  • 484 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double Room, City View

Memory foam beds, minibar, in-room safe, blackout drapes

Deluxe Double Room, City View

  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

Memory foam beds, minibar, in-room safe, blackout drapes

Deluxe Double or Twin Room with Window

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

Memory foam beds, minibar, in-room safe, blackout drapes

Family Suite, 1 Double and 2 Single Beds, City View

  • City view
  • 452 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

Hanoi Royal Palace Hotel 2

4-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services, and 24-hour room service are onsite.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This Art Deco hotel also offers spa services, a library, and a terrace. Parking is available onsite for a surcharge.

Hanoi Royal Palace Hotel 2 has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Bicycle storage
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3646 out of 4241 reviews
Rating 8 - Good. 283 out of 4241 reviews
Rating 6 - Okay. 160 out of 4241 reviews
Rating 4 - Poor. 89 out of 4241 reviews
Rating 2 - Terrible. 63 out of 4241 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was travelling with my mum and we had the beeeeest stay there, the breakfast is soooo good, everyone that works there is super nice and helpful, the room is clean and the air conditioning is awesome! The lady that checked us in gave us amazing advice on where to go, cafes, tourist spots and etc & the location is super good. Will definitely come back ❤️
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 2 nights. The hotel gave us a very big room on 5th floor, which meant quiet nights ( there is a lift too). We paid extra to check in early. Kettle and coffee on rooms. Be advised, the drinks in the mini fridge are not free! Receptionist perfectly nice. Hot water constantly with huge walk in shower. Windows open and also good quiet Aircon. The location is perfect, with a coffee shop at the corner and food stalls all around.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great hotel experience in Vietnam - excellent value for the price! Everything was very clean, room was comfortable and nice, and wardrobe space was great. Had daily housekeeping. Good location - in a cute alley with easy access by walking or motorbike to many restaurants, historical sites, and shopping, close to the lake. Staff were a highlight - the man running the hotel was very helpful and made everything a breeze, plus he's super funny! Breakfast was also great, nice buffet selection of fruits breads and juices plus a made to order menu of eggs, French toast, etc.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you reserve an airport pick-up one day in advance when you check in, someone will contact you right away. The cheapest accommodation I rented was small, but it was adequate for one person and their bags. The toilet was truly warm, and the shampoo and other goods were of excellent quality. The accommodation was really clean, and I would especially like to thank Sulli for assisting us with our check-in. When I checked out, I asked Sulli at the front desk to ask about my stay and she handed me some water. I gave it five stars because I was completely satisfied.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic, perfect, old Hanoi location! Staff incredibly helpful. Area around hotel is one of best Asian locations anywhere. Perfect climate in January!
Stayed 1 night in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic, perfect, old Hanoi location! Staff incredibly helpful. Area around hotel is one of best Asian locations anywhere. Perfect climate in January!
Stayed 1 night in Jan 2025

8/10 Good

Moira

Liked: Staff & service, property conditions & facilities
The hotels location is ideal for exploring the city. Be prepared for the noise of Hanoi. The staff are great and very helpful with any travel requirements. They also have their private car available to be booked for airport pick ups, highly recommend doing this. Overall a pleasant stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great location in the centre of everything and walking distance to the lake and other great landmarks.
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean and modern hotel, conveniently located.
Stayed 4 nights in Jan 2025

10/10 Excellent

Christos, Eltham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay here in Hanoi. The location is perfect for seeing the sights and sounds of the old quarter, with plenty of restaurant or street food options in easy walking distance, and is an easy pickup location for day tours. The staff were incredibly friendly and helpful - we felt so welcome every time we walked in the door. Our rooms were great - the joining rooms gave us plenty of space for the family. Breakfast was delicious with a great range of freshly prepared buffet food and options cooked to order - easily the best we came across in our two weeks in Vietnam. A great place to stay!
Stayed 2 nights in Jan 2025

2/10 Terrible

Sonita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Krystina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the bed was very uncomfortable, but I still enjoyed my time with you.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Morten Bruun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in Royal Palace Hotel for several days in early January and again after our trip to Halong bay. The hotel is fabulous and the staff are really amazing. They could not have been more helpful and were always pleasant and friendly. They stored our luggage while we were away in the bay and gave us an even better room on our return. Breakfast was great too. The location is excellent and you an walk to all the sites and the rare great restaurants within walking distance. This is a wonderful place to stay, you will love it.
Stayed 2 nights in Jan 2025

10/10 Excellent

lam, Huntington Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff and very convenient location right around the corner from the lake. It is on a busier street. Near the train street and al ot of foods around.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such lovely staff! I really enjoyed that the hotel was right in the heart of the old quarter- very hectic and exciting!
Stayed 1 night in Jan 2025

10/10 Excellent

Kiet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, flexible and knowledgeable staff made out stay comfortable. Breakfast with local specialty and western dishes was tasty. Clothes change space /shower facility was provided after check out, which was helpful as we checked out in the morning and took late night flight on the check out day.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we entered, the staff was extremely friendly and welcoming (we even got refreshing welcome drinks). Our room had a fruit bowl waiting for us when we got there and they added a water bottle for each one of us every morning! They remembered our name all throughout the stay, which made it feel so much more special! The room was clean and had everything we needed. The hotel is situated in a very convenient spot in Hanoi and we were able to access wherever we wanted to go easily. The breakfast was delicious with a large variety of options as well as a menu (also very varied). The staff even called a car to take us to the airport! The room had a TV and Wifi. We slept really well as you can barely hear the outside noise.
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Ronald

Stayed 3 nights in Jan 2025

8/10 Good

LoAnn, Gig Harbor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff!
Stayed 2 nights in Jan 2025

8/10 Good

BHARATI

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Buckley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi for a night

Only stayed one night. Arrived 17.30 the reception was great and helpful. Walking up two flights to get the lift might be a problem for some. Overall it was well worth the price
Stayed 1 night in Jan 2025

8/10 Good

Nathaniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location near Hoankiem Lake, a very beautiful view at the restaurant and the roof top, esp. kind and friendly service at the front desk, bellboy and restaurant. And I want to thank to a general manager Jimmy and the front desk.
Stayed 1 night in Nov 2024