Dry cleaning, a 24-hour front desk, and tour/ticket assistance are available at this hotel. WiFi in public areas is free. Other amenities include a convenience store and a front-desk safe.
Hanoi Oriental Hotel offers 10 air-conditioned accommodations with minibars and slippers. Televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hanoi Oriental Hotel features tour/ticket assistance, dry cleaning/laundry services, and a convenience store. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Hanoi hotel also offers a front-desk safe and an elevator.
Hanoi Oriental Hotel has designated areas for smoking.
Languages
English, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle on request for a surcharge
Things to do
Bicycle rentals
Scooter/moped rentals
Family friendly
Grocery/convenience store
Conveniences
24-hour front desk
Grocery/convenience store
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Accessibility
Elevator
More
1 building
3 floors
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Entertainment
TV with cable channels
Food and drink
Electric kettle
Minibar
More
Air conditioning
Desk
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Hanoi Oriental
Hanoi Oriental Hotel Hotel
Hanoi Oriental Hotel Hanoi
Hanoi Oriental Hotel Hotel Hanoi
Hanoi Oriental Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 6 reviews
10 - Excellent
0
Rating 8 - Good. 3 out of 6 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 6 reviews
6 - Okay
0
Rating 4 - Poor. 2 out of 6 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 6 reviews
2 - Terrible
1
5.8/10
Cleanliness
5.8/10
Staff & service
5.0/10
Property conditions & facilities
Reviews
8/10 Good
ROBERT
Jan 20, 2019
Liked: Cleanliness, staff & service
Hanoi stay hotel
The front desk is very friendly and nice and if you book taxi to airport from the hotel, you get a better price, but lets them know which terminal (1 or 2) to avoid going to wrong terminal because the taxi driver don't talk much English.
Ich habe ein Zimmer mit Balkon gebucht. Bekommen habe ich ein Zimmer ca. 9qm und ohne Fenster. Es stinkt , mufft, ist unsauber. Unmöglich dort zu schlafen. Ich habe nur eine Nacht ausgehalten. Am nächsten Tag muss ich ein anderes Hotel nehmen, obwohl ich 5 Tage gebucht und bezahlt habe. Finger weg von diesem Hotel !