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Hanoi Lotus Boutique Hotel

4.0 star property

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December 2024
January 2025

Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only | Egyptian cotton sheets, premium bedding, down comforters
Premium Suite Large Balcony (6m2) City View | View from room
Exterior detail
Lobby sitting area
Property amenity

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Restaurant
  • Free WiFi
  • Air conditioning
  • Bar
    Bar
  • Parking available
    Parking available

Explore the area

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoa Lo Prison Museum
    5 min walk
  • Train Street
    6 min walk
  • Hang Gai Street
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Room options

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Royal Suite Large Balcony & Terrace (8m2) City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View | Egyptian cotton sheets, premium bedding, down comforters

Family Suite Large Balcony & Terrace (9m2) City View

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Premium Suite Large Balcony (6m2) City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down comforters

Day Use - 4 Hours Only

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • 753 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Similar properties

Room

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (2966)
The price is $88
per night
$100 total
includes taxes & fees
Dec 8 - Dec 9
Hanoi Royal Palace Hotel 2

About this property

Hanoi Lotus Boutique Hotel

4-star hotel in Old Quarter
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Hanoi Lotus Boutique Hotel features a full-service spa. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This Art Deco hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2024.

Hanoi Lotus Boutique Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
AUCO Restaurant - This restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

Chinese (Cantonese), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Games
  • Library
  • Mini golf
  • Music library

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Low-height counter and sink
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1473 out of 1718 reviews" "
Rating 8 - Good. 122 out of 1718 reviews" "
Rating 6 - Okay. 55 out of 1718 reviews" "
Rating 4 - Poor. 28 out of 1718 reviews" "
Rating 2 - Terrible. 40 out of 1718 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Anne M

Liked: Cleanliness, staff & service
Disliked: Amenities
Room itself was clean, all we needed, and pleasant. And for the cheap price- great! Can’t beat it if you just want a room. But no seating area in reception.. very small narrow hotel - but that doesn’t make it Boutique!! And you walk to end of road, across busy road to another hotel for breakfast. Weird. Breakfast was ok- could order eggs or Vietnamese food. (Sliced white bread- never did find any place that served the fresh lovely bread talked about as being in Vietnam.) So.. for price, if you just want a room - and lovely girls on reception-book.
Stayed 3 nights in Aug 2024

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service
This is an old property located at the beginning of a small street I am not sure how it received 9 rating when there are so many amazing hotels near by. This is just an average hotel without a restaurant on site. you’ll have to walk down the block to eat breakfast at its sister hotel. This can be inconvenient if it’s raining outside. Also we’d paid extra for a room with balcony, unfortunately the view from our balcony is just the view of old rooftops near by 😩
Stayed 2 nights in Aug 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the comfortable and welcoming environment, the room is very very clean and cosy. staff is very attentive to what we need, very prompt and alert too, one of the best services I’ve received. the location is also close to city centre so def work the money!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very polite and helpful. Very pleasant interacting with them when help was needed. Sales staff Anna was particularly helpful and patient with our many questions.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff on check-in was highly attentive, kind and friendly, beautiful smiling nature and answered all our concerns promptly. She even followed up on an issue which I had unrelated to the the hotel stay itself. Excellent service above and beyond what was expected. Room was spacious, there was a balcony with city view and room was clean. Breakfast was not in same buiding, just around the corner, was inclusive of stay cost and had good variety. Staff there were also lovely.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Great location and very helpful and accommodating staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely courteous, polite and friendly and helped in every possible way with the smallest of requirements / queries.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with so many amenities nearby! Very comfortable stay with super nice and helpful staff. Breakfast was excellent! I will stay here again and choose the higher floors.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really love the comfy environment, the room is very welcoming, the staff Anna, Alex, Mia and the rest always welcome us with a smile, attending to our needs. also loves the location as it is very near city centre!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was spot on. Attention to detail by the staff. Staff offered me to borrow an umbrella when it was starting to rain. Prime location. Very clean room and bathroom.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great local we were able to walk everywhere from here. We had previously stayed in another hotel in Hanoi and cancelled our stay to go here instead because the hotel was so awful and wow this hotel was absolutely excellent. Staff were so friendly and welcoming, the room was fab & a few hours into our stay the hotel staff came up with fruit & cookies as a gift such a nice touch, the breakfast was great too. Will 100% recommend to any friends & family.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holidays indeed and will definitely recommend it to all my friends , colleagues.
Stayed 2 nights in Jul 2024

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service
This is an old property at the beginning of small street I am not sure how it received 9 rating when there are so many amazing hotels near by. This is just an average hotel without a restaurant on site so you’ll have to walk down the block to eat breakfast at its sister hotel. This can be inconvenient if it’s raining outside. Also we’d paid extra for a room with balcony, unfortunately the view from our balcony is just the rooftop of the houses near by.
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel was perfect for me since I love the Hoan Kiem lake/ Old Town area. The room was amazing, spacious, and clean. The included breakfast was delicious with many varieties of foods to choose from. The hotel staff were very nice and helpful. I will definitely stay there again
Stayed 3 nights in Jul 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is ideal which is around old quarter. Hospitality & service is perfect from the moment we alight from taxi and even after check out. Room is clean & modern looking. has bidet. Most importantly blocks out noise. Staff were super accommodating and efficient in every request/queries. As for us they allowed baggage storage since we’re going to Halong bay & even offered facilities for us to wash up after arrival. Overall extremely satisfied and will come again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful. Room was quiet and clean Location was exceptional.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views. The breakfast was awesome and had heaps to choose from. Good location and staff were helpful and super friendly. Would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Hanoi Lotus Boutique Hotel. The staff were attentive and helpful. The room was clean. Location was great for exploring the old quarter. It is a smaller hotel, and the only downside is that you have to go to another hotel a short walk away for breakfast.
Stayed 2 nights in Aug 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service
Value for money
Good value for money hotel, excellent staff service. Good wondow glazing so quiet to sleep.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning room. Clean, comfortable, great bathroom, balcony - everything you could want in a room. Good staff, good location, good value for money. Can't fault it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked the hotel on the last day of our Vietnam trip before going back to Europe. As our flight left late in the evening, the hotel offered us the opportunity to have a shower at the end of the day although we had already checked out in the morning. This was perfect to spend a full day in the city and reach the flight after a refreshing shower. The staff was very professional, super friendly and helpful. Great way to end our trip!
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel! The staff and service were fantastic. The street wasn’t as busy/crazy as some in Hanoi which we really liked. The doorman helped us with our bags in and out of taxis. Hot water in the bathroom. There was a large selection of breakfast items too
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is located close to Hoan Kiem lake as well as Old Quarter (just few minutes walk). Even though the breakfast menu was limited, the quality of the food was impressive. Fantastic front office and service staff made our stay memorable.
Stayed 1 night in Jun 2024

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and super helpful staff, they went above and beyond to help us with any and all requests. Super clean and tidy
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely professional staff, very friendly, supportive, highly competent. Even though may all the future facilities are open yet is it absolutely a pleasure to stay here. The location is very convenient and there is a lot of attractions in the close by.
Stayed 1 night in Jul 2024