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Hanoi Lotus Boutique Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only | Egyptian cotton sheets, premium bedding, down comforters
Property amenity
Exterior detail
Lobby sitting area
Family Suite Large Balcony & Terrace (9m2) City View | Balcony

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Parking available
  • Breakfast included

Explore the area

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoa Lo Prison Museum
    5 min walk
  • Train Street
    6 min walk
  • Hang Gai Street
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Room options

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Royal Suite Large Balcony & Terrace (8m2) City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View | Egyptian cotton sheets, premium bedding, down comforters

Family Suite Large Balcony & Terrace (9m2) City View

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Premium Suite Large Balcony (6m2) City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down comforters

Day Use - 4 Hours Only

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • 753 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Similar properties

Room

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (3119)
The price is $78
per night
$89 total
includes taxes & fees
Jan 8 - Jan 9
Hanoi Royal Palace Hotel 2

About this property

Hanoi Lotus Boutique Hotel

4-star hotel in Old Quarter
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Hanoi Lotus Boutique Hotel features a full-service spa. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This Art Deco hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2024.

Hanoi Lotus Boutique Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
AUCO Restaurant - This restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

Chinese (Cantonese), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Games
  • Library
  • Mini golf
  • Music library

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Low-height counter and sink
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1635 out of 1901 reviews" "
Rating 8 - Good. 130 out of 1901 reviews" "
Rating 6 - Okay. 60 out of 1901 reviews" "
Rating 4 - Poor. 30 out of 1901 reviews" "
Rating 2 - Terrible. 46 out of 1901 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities
Second time I stayed at this property. Excellent location and Mia from the front desk is beyond helpful and kind. I'd stay again
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - easy walk to everything staff really friendly big, comfortable room nice bathroom with good shower
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a beautiful location with plenty of shops and coffee. Also is very quiet at night Mrs Anna at reception was a excellent host who went out of her way to help us and sort our trips out, honestly I can say this is the best host I have come across Throughout our stay she went above our expectations such a beautiful hotel and most of all perfect host ❤️
Stayed 4 nights in Aug 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very classy and the staff treated us like family; they were so caring and warm. It felt like home when we returned each night. Our room was sparkling clean every night, beautiful and so cozy. It was the best hotel we stayed in during our entire trip in Vietnam. (very good wifi btw)
Stayed 2 nights in Jul 2024

6/10 Okay

Cash'LaTyra

Traveled with family
Liked: Staff & service, room comfort
Great Place if you focus on the positives.
This review is tough to write because I have mixed emotions. First, the pictures on booking apps are likely mock-ups or from when the hotel was first built—they don’t match the current condition. Despite some issues, this hotel was good value for the price, and Anna and Mia, the receptionists, were outstanding, even better than those in some 5-star hotels. Now, onto the issues: repairs are needed urgently. There are water stains on the walls, and the toilets don’t flush properly. You can hear water pipes whenever someone uses the shower or flushes. The cleaning was okay, but remotes and hard-to-reach spots needed more attention. I requested Clorox wipes to clean, but the language barrier made it difficult, so I used baby wipes. The breakfast options were nice, but there were ants on the plates, and the waitress just washed the plates and put the same food back on. The positives: Anna went above and beyond, whether it was changing sheets, getting ice, or finding medicine. She even walked me to the pharmacy and helped with translation. Mia was equally attentive, paying for my rides and assisting at the pharmacy for my son. Their service turned a tough experience into a positive one, and I would return because of them. This hotel is also perfectly located, within walking distance to many attractions and food options.
Stayed 5 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable hotel (a bit dated) in a good area of the old quarter. Can be noisy at times but that is a city centre hotel. Staff friendly and helpful.
Stayed 24 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of old town Hanoi. The staff were really friendly and the room was nice and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel with easy access to the old city. The staff, Anna and Ming were incredibly helpful. Their suggestions about where to eat and a tour to Halong Bay suited our needs. Transportation arranged by the hotel from the airport is a must. It is easy to connect with reasonable rates. Theykept our luggage safe and that was a bonus. A breakfast at another hotel (about a two minute walk) was varied and delicious.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashleigh Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a convenient, vibrant location within the Old Quarter, this hotel is close to several sights and in an area that is so alive.I rebooked at this hotel when I came back to Hanoi because of the wonderful staff and location. Anna in reception couldn’t do enough to help, with suggestions of where to eat and go, and where to find the best coffee. She was just so lovely. Huyen served a delicious breakfast with enough variety that I was still happy on the last day and the housekeeper and Alex at night couldn’t have been more helpful. I will definitely return to this hotel again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan, San Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice and helpful!! Good location in the heart of old town.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay Convenient location Very hospitable hosts Cannot fault Highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

Tobias Amonsuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and so helpful, Anna & Mia was great with helping us book in tours and day trips.
Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Liked: Staff & service
Hotel is old and needs many updates.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucas Miles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room quality was great in overall, well air conditioned and bed was comfy. The breakfast was also satisfying with variety of dishes. Especially, the reception staff 'Anna' was really kind, showed the best hospitality and had been always spontaneous in giving help. On the day of checking out he kindly arranged car to go to airport on time and also helped to arrange all tours to Halong bay, Ninh Binh and Sapa, all were amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal location and wonderful staff. Room was clean and everything functoned properly.
Stayed 4 nights in Sep 2024

10/10 Excellent

Giorgis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best suit we ever been. The hotel is very nice and clear. Staff are so friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Sydni

Traveled with group
Liked: Staff & service
Disliked: Amenities
Easy to get around.
Stayed 4 nights in Sep 2024

2/10 Terrible

Jasmeet

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Hanoi for 2 nights. Great location, within walking distance of attractions in Old quarter. I appreciated that it was on a quiet side street so that there were no traffic noises. Breakfast was delicious, with many options including western and Vietnamese. The staff were very friendly and easy to communicate with. They helped us book an overnight cruise to Halong Bay, and a day tour to Ninh Binh. They also helped us arrange airport transfers. We had an excellent stay and would go back again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wonderful. Staff is friendly and helpful, very kind. Location is excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the stuff are helpful and nice, provided an unforgettable experience.
Stayed 2 nights in Jul 2024

6/10 Okay

ALAUKIK, AURORA

Liked: Staff & service
Excellent staff service, however room facilities can be improved.
Stayed 1 night in Sep 2024