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Hanoi L'heritage Diamond Hotel & Spa

4.0 star property

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Photo gallery for Hanoi L'heritage Diamond Hotel & Spa

Restaurant
Executive Suite, Balcony, City View | In-room safe, desk, blackout drapes, soundproofing
Exterior
Restaurant
Executive Suite, Balcony, City View | In-room safe, desk, blackout drapes, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
17 Nha Chung, Hang Trong, Hoan Kiem, Hanoi, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Double Room

In-room safe, desk, blackout drapes, soundproofing

Junior Double Room

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing

Superior Double or Twin Room, 1 Bedroom

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | In-room safe, desk, blackout drapes, soundproofing

Deluxe Double or Twin Room, City View

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Balcony, City View

Executive Suite, Balcony, City View | In-room safe, desk, blackout drapes, soundproofing

Executive Suite, Balcony, City View

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | In-room safe, desk, blackout drapes, soundproofing

Family Room, 2 Bedrooms

  • 484 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

Similar properties

Bar (on property)

L’HÔTEL du LAC Hanoi

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (1033)
The price is $72
per night
$86 total
includes taxes & fees
May 18 - May 19
L’HÔTEL du LAC Hanoi

About this property

Hanoi L'heritage Diamond Hotel & Spa

4-star hotel in Old Quarter
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, concierge services, and dry cleaning.
Hanoi L'heritage Diamond Hotel & Spa offers 55 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature fireplaces and safes. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Hanoi L'heritage Diamond Hotel & Spa features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Hanoi hotel also offers spa services, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hanoi L'heritage Diamond Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Hanoi L'heritage Diamond Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 500000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 per person
  • Airport shuttle fee: VND 4 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 2 (roundtrip)
  • Rollaway bed fee: VND 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hanoi L'heritage Diamond Hotel
L'heritage Diamond Hotel
Hanoi L'heritage Diamond
L'heritage Diamond
Hanoi L'heritage Diamond Hotel Spa
Hanoi L'heritage Diamond & Spa
Hanoi L'heritage Diamond Hotel & Spa Hotel
Hanoi L'heritage Diamond Hotel & Spa Hanoi
Hanoi L'heritage Diamond Hotel & Spa Hotel Hanoi

Hanoi L'heritage Diamond Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 86 out of 125 reviews
Rating 8 - Good. 20 out of 125 reviews
Rating 6 - Okay. 14 out of 125 reviews
Rating 4 - Poor. 3 out of 125 reviews
Rating 2 - Terrible. 2 out of 125 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate

Friendly small hotel in good location, marked down by lack of bar, lack of rooftop bar, no lounge or communal meeting place and no restaurant
Stayed 8 nights in Oct 2024

10/10 Excellent

PAVITHRE

Stayed 1 night in May 2024

10/10 Excellent

Raana

Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good value for money. Location is in Old Quarter, convenient. Staff outstanding. Only negative was breakfast, which was below quality of others in Vietnam.
Stayed 2 nights in Feb 2020

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

well situated hotel

the hotel is very centrally situated to explore Hanoi. The reception staff were exceedingly helpful with directions and any queries. They also were happy to look after our larger luggage whilst we were in Halong bay.
Stayed 2 nights in Jan 2020

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient and accesible localtion

It is a convenient hotel With a good location. The room was spacious and the staff friendly.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent family rooms. Thoroughly enjoyed our shoet stay. Staff incredibly helpful.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Not bad, but...

I stayed 1 night at the L’heritage Diamond, and one night at a different property. The L’heritage Diamond ( LD) was 20% more expensive than the other hotel. However, the other hotel handily beat the LD in every meaningful category : cleanliness, guest service, design, comfort, noise level, and value. Management would be well advised to implement a better system of monitoring and ensuring room cleanliness. My bedsheet had a very noticeable red stain, and there were numerous hairs on the bathroom floor and a towel. The staff in the lobby and restaurant were pleasant, and professional for the most part. Overall, my stay was decent, but not great.
Stayed 1 night in Nov 2019

8/10 Good

Debi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff, good room, Beware construction noise

We were upgraded at check in. Big room, very clean, great shower. Breakfast good but offered the a la carte menu only after we finished buffet - which had nice choices. Cons - noisy. Construction behind and in front of hotel. Noisy air con and could hear plumbing from adjacent bathrooms. Slept with earplugs. Nice staff but not as polished as better hotels. Avoid driver to/from airport. Overly aggressive, on phone much of trip and drove too fast. Taxi drivers were more careful than he.
Stayed 1 night in Nov 2019

10/10 Excellent

P, Bali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is very well positioned. Goodness me.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very friendly welcome, staff always on hand to help and always smiling. Great value for money in a very good location in Hanoi old town
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family room with great set up with two connecting rooms. Wonderful reception staff with Marteen doing a great job managing reception and Viet Anh so helpful and kind. Massage staff wonderful and gave our children great massages for a very reasonable fee. Totally recommend this hotel and would definitely stay here again as faultless and great location.
Stayed 4 nights in Jul 2019

10/10 Excellent

Elisavet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location!

Great hotel, great location! Staff was super nice and helpful, very pleasant stay!
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
On arrival we were put in a room on 4th floor. Very hot and no lift. We asked to be moved which was achieved on day 3 of 4. The new room by the pool on ground floor was excellent. Pool was lovely, but there was building work going on right next to the pool which was all day and noisy and dusty. Would stay agin but only in round floor poolside room. Breakfast was good. Staff were friendly and helpful.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Handy spot. Big, clean rooms. Good breakfast. Friendly staff.
Stayed 3 nights in Jun 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had just one night stay in Hanoi but all the staff here were absolutely great even allowed us to leave luggage in foyer while we explored after our Halong Bay Cruise, even though we weren't staying there that night
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Great location - room overlooks construction site and they work at night. Breakfast needs work - coffee and noodle soup terrible and for Vietnam that is just not acceptable
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Apr 2019

10/10 Excellent

Hatton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new Hotel in Hanoi Old Quarter center !

Fantastic stay and we were made to feel very welcome indeed. The staff are exceptional and this is a wonderful hotel to stay in.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
The positives are good location and very friendly and helpful staff. The negatives are the relatively small rooms, and bathrooms that need upgrades and maintenance.
Stayed 3 nights in Mar 2019

8/10 Good

Geir-Olav, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities

Will become very good in near future

Nice hotel, but the do construction work on the other side of the street. We got moved from a nice front room to a cramped side room to escape the noise. When constructions are finished in a few months this will be a perfect place to stay in the old town. Nice 9th floor breakfast restaurant with view. Clean rooms, new hotel, good service.
Stayed 1 night in Mar 2019

4/10 Poor

Loc

Disliked: Room comfort

Small Space

The room was a lot smaller than we expected. We booked 2 separate rooms for my husband and I and my friend and her boyfriend. I am not sure if they had given both of us a really small room because we stayed for one night or if that is the size for all the rooms. It would be do-able for just one person. Thankfully we only had 1 luggage cause we wouldn’t know what to do if we had 2. We ended up staying at another sister hotel after our halong bay tour and it was a lot more comforting.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I have been to in my life! The staff here are friendly and helpful especially Emmanuel and his team. They provided many good recommendations for delicious food and fulfilled every request we made. Hotel responded to our emails promptly and accurately. And they alway keep their professional attitudes to the guests. The breakfast is good and location is so convenient. Room are clean and comfortable.
Stayed 1 night in Feb 2019