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La Nueva Boutique Hotel Ha Noi

4.0 star property

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Bar (on property)
Premium Double Room | Pillowtop beds, minibar, in-room safe, individually furnished
Bar (on property)
Bar (on property)
Front of property - evening/night

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
32 Lo Su Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Hoan Kiem Lake
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪7 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Pillowtop beds, minibar, in-room safe, individually furnished

Superior Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Pillowtop beds, minibar, in-room safe, individually furnished

Executive Suite

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | City view

Family Quadruple Room

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Double Room

Premium Double Room | Pillowtop beds, minibar, in-room safe, individually furnished

Premium Double Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room - No Window

Standard Double or Twin Room - No Window | Pillowtop beds, minibar, in-room safe, individually furnished

Standard Double or Twin Room - No Window

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Pillowtop beds, minibar, in-room safe, individually furnished

Junior Suite

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

L’HÔTEL du LAC Hanoi

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (1045)
The price is $75
per night
includes taxes & fees
May 26 - May 27
L’HÔTEL du LAC Hanoi

About this property

La Nueva Boutique Hotel Ha Noi

4-star Hanoi hotel, connected to a shopping center in Old Quarter
A full-service spa, a restaurant, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a 24-hour business center, and massage/treatment rooms.
La Nueva Boutique Hotel Ha Noi offers 34 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology.
La Nueva Boutique Hotel Ha Noi features a full-service spa. Dining options at the hotel include a restaurant and a snack bar/deli. Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room.

Wired and wireless Internet access is complimentary. This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite secured self parking is complimentary.

La Nueva Boutique Hotel Ha Noi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
La Nueva Boutique Hotel Ha Noi has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 for adults and USD 10 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (100 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 22 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 10 for children
  • Airport shuttle fee: USD 23 per vehicle (one way)
  • Rollaway bed fee: USD 22 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Diamond Elegance Hanoi
Diamond Hanoi
Elegance Diamond
Elegance Diamond Hanoi
Elegance Diamond Hotel
Elegance Hanoi Diamond
Hanoi Diamond
Hanoi Diamond Elegance
Hanoi Elegance Diamond Hotel
Hanoi La Siesta Diamond Hotel
La Nueva Boutique Ha Noi Hanoi
La Nueva Boutique Hotel Ha Noi Hotel
La Nueva Boutique Hotel Ha Noi Hanoi
La Nueva Boutique Hotel Ha Noi Hotel Hanoi

La Nueva Boutique Hotel Ha Noi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 770 out of 900 reviews
Rating 8 - Good. 116 out of 900 reviews
Rating 6 - Okay. 7 out of 900 reviews
Rating 4 - Poor. 2 out of 900 reviews
Rating 2 - Terrible. 5 out of 900 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect if you're looking for 5 star service without the cost. Staff went above and beyond anything you would experience in North America. They helped us at every turn with evisa's booking tours, restaurant recommendations, directions, general inquiries everything really. Same day laundry service, breakfast buffet, lovely roof top bar were also added benefits. Jenny, Jimmy,Tommy and all staff went out of their way to deliver top notch service. I recommend booking a junior suite, it was spacious and very reasonable. Trust me you will appreciate the extra space. Its not fancy but it was clean enough and a great location. 5 min walk to the lake, Metropole hotel, restaurants and shopping in the heart of the old quarter. I strongly recommend using grab or asking the hotel to arrange transport for you. Shop keepers and restaurants all reasonable in my experience. Everything was walkable or a short taxi ride away. I would stay there again for sure. I loved Vietnam and the staff majorly contributed to this experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

Harriet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here! Amazing service throughout, all the staff were very friendly and helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely 5 Stars

The staff at La Nueva could not have been nicer or more helpful. The location is perfect for roaming around the Old Quarter. Our room was lovely and clean. Cannot recommend this hotel highly enough. Would stay there again in a heartbeat.
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get more for less !!

Everything was excellent - staff were extremely attentive to our needs, rooms were clean and spacious, breakfasts were incredible, and the location was in the Old Quarter, walking distance from most of the important tourist sites !
Stayed 7 nights in Jan 2025

10/10 Excellent

Inder Mohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality. Excellent customer service. Great staff, very attentive and always willing go an extra mile to provide the best.
Stayed 4 nights in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second visit

Second visit, staff great; room excellent. Cannot fault the place.
Stayed 1 night in Feb 2025

10/10 Excellent

MAGDALENE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff, convenient to walk to bus pick up point to Sapa.
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Stayed 3 nights in Jan 2025

8/10 Good

SHU-HUI

Stayed 1 night in Jan 2025

8/10 Good

Yongyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in the heart of the Old Quarter in Hanoi. The reception staff were amazing, nothing was too much trouble. The Sky Bar and restaurant were also great. Outside the chaos that is Hanoi engulfed us, which was great, but returning to the calm of the hotel was welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all of Vietnam, this hotel was one of the nicest that we stayed in. Great location, updated and elegant decor, and incredibly helpful staff who provided great advice and made so many arrangements for us (thank you, Jimmy!). These arrangements included an airport pickup and advice on booking tours such as Ha Long Bay and the Ha Giang loop. The rooftop bar was terrific! Top-notch: thank you, La Nueva!
Stayed 2 nights in Jan 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great but the staff was amazing! So helpful; even when my son had lost his contact case one is the girls in the front desk asked someone from her family about o bring an extra contact case she had. Now that is going to way above and beyond, the entire staff is as similar. We were just blown away by the service we received l. I give this place 10 stars
Stayed 3 nights in Jan 2025

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was 5 stars. Well located in old Hanoi. Good buffet. Nice rooftop. Only downside was a weird smell in the room.
Stayed 3 nights in Jan 2025

8/10 Good

Mark

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff were helpful facility condition and room as expected. Cleanliness was disappointing although this was raised with senior management who were very quick to act on these issues and have already changed their system to improve these issues. I was advised they will refurb in the first quarter of this year, hence I would expect a much refreshed fabric, continued attentive staff and vastly improved cleaning processes.
Stayed 3 nights in Dec 2024

10/10 Excellent

LESLEY

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jimmy and Jenny were excellent. So helpful, nothing was too much trouble. Thank you for the rooms upgrades too. Lovely rooftop bar and an excellent breakfast choice. Located in the Old Quarter you be hard pushed to find a better hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Skybar is top notch and one of the best in the city. Great for watching the sunset or watching fireworks on special holidays!
Stayed 1 night in Dec 2024

10/10 Excellent

Loh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Value for money

All the staff are very friendly and helpful. We were briefed sbout the popular eateries nearby and they were all within walking distance. The rooms were a delight, spacious for our family and the buffet breakfast was really good too. Sky bar is nice too.
Stayed 1 night in Dec 2024

10/10 Excellent

ZHENG WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service. Going the extra mile to make my stay a terrific one.
Stayed 1 night in Dec 2024

10/10 Excellent

Parag

Stayed 1 night in Dec 2024

10/10 Excellent

Pia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for five nights and are very grateful for Grace's assistance and professionalism. Staff were helpful and approachable even with the language barrier - their English wasgreat. The breakfast was a superb way to start the day. Can definitely recommend.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rajat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024