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Hanoi Golden Moon Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Hanoi Golden Moon Hotel

Front of property
Meeting facility
Front of property
Shower, free toiletries, hair dryer, towels
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
65 Nguyen Huu Huan, Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪4 min walk‬
  • Hanoi Old Town Night Market
    ‪7 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, City View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, City View

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, blackout drapes

Standard Single Room

  • 140 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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The price is $31
per night
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includes taxes & fees
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About this property

Hanoi Golden Moon Hotel

3.5-star hotel in Old Quarter
Along with a restaurant, this hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Hanoi Golden Moon Hotel offers 16 air-conditioned accommodations with computers and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and limo/town car service.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. For a surcharge, the property provides an airport shuttle (available on request) and a train station pick-up service.

Hanoi Golden Moon Hotel has designated areas for smoking.

Hanoi Golden Moon Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

Property is also known as

Hanoi Golden Moon
Hanoi Golden Moon Hotel
Hanoi Golden Moon Hotel Hotel
Hanoi Golden Moon Hotel Hanoi
Hanoi Golden Moon Hotel Hotel Hanoi

Hanoi Golden Moon Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 116 reviews
Rating 8 - Good. 40 out of 116 reviews
Rating 6 - Okay. 9 out of 116 reviews
Rating 4 - Poor. 3 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kariel

Liked: Cleanliness, staff & service, property conditions & facilities

Safe, affordable, friendly staff, average rooms

Stayed for one night as a layover on our way to Sa Pa. I’m sure most hotels in the area are exactly the same, it was clean and tidy but the bed was so rock hard we could barely sleep. Also asked for two extra pillows and were only given one that was very lumpy. The shower was also difficult to maintain the temperature and not ideal. However the staff are extremely friendly and helpful, they offer to store your luggage there while you head off on other trips to Ha Long, Sapa, etc, they made us breakfast to take on our early morning bus and it felt very safe there. Despite being within the main area of Old Town it was quiet in the room. For the price we paid it did the job but given the bed and shower, I am glad we didn’t stay longer.
Stayed 1 night in Dec 2024

6/10 Okay

Ruth Tatiana

Traveled with family
Liked: Staff & service, property conditions & facilities
We were not able to stay in this Hotel when we check in at 11pm. as our room wasn't ready. Apparently, the bathroom was not working. However, the front desk staff was great and vey helpful to organise another hotel/room, without extra cost. The only downfall was that our original booking had the breakfast included. In which we were not able to have it in the new hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff are amazing at this property, excellent for Western tourists as they speak English very well. Also very friendly and helpful with recommendations.
Stayed 1 night in Nov 2023

10/10 Excellent

Kenshin

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very centre. The staffs is friendly and kind. The food is nice and a lot of choices. The room is clean and comfortable. I would like to recommend to all tourists and I will come back next time. Thanks for nice staying

8/10 Good

YUEN YEE Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Courteous and helpful staff
Stayed 6 nights in Oct 2023

10/10 Excellent

Mai Ong, Wausau

Liked: Cleanliness, staff & service, property conditions & facilities
had a good 2night stay. clean and good location. price is good for quality.
Stayed 2 nights in Aug 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean and quiet hotel with great service located in Central Hanoi.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Pleasant Stay

I chose this hotel as it is near to the Bus Terminal of my Sapa Trip. But location is not so ideal as you need to walk around 5mins to get to the lake or the central of the Old Quarter. The picture of the room looked new but actually their room looked old. Spacious room given a boutique hotel but bathroom is small. Breakfast was good though and the staff are friendly.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful, booking taxis for me etc. Breakfast was very nice with lots of choice of cold buffet or cooked food included in the price. I expected a seperate restaurant and terrace from the description - which I either didn't find/wasn't directed to or they didn't have, though the location is so good you don't need it. I had a single room, and it was comfortable and clean, with good air con, fridge and toiletries, but the room was quite old and in need of redecoration. Overall I enjoyed my stay
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we are very happy to stay at Hanoi Golden Moon Hotel, The staff is really kind and helpful, The room is really nice ,comfortable, Super clean, the best location, Especially thanks to Mr Jay, He is very kind and helpful manager to help us a lot for our perfect trip to Halong Bay and Sapa, Strongly recommend for friend and family.
Stayed 1 night in Oct 2019

2/10 Terrible

Carl

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is not what it look like or the reviews says. Mold all in the bathroom and bed had stains and hair in it
Stayed 4 nights in Oct 2019

10/10 Excellent

Patrick, Hanoi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its Great hotel for you We really love our staying at Goldenmoon Hotel Hanoi . The location is really center, the staff are always helpful and friend ( Jay and Rossa . They also know more about many places to see and a trip to Halong Bay which was arranged by them so wonderful. We loved it and sure we will comeback Hotel big Room. Breakfats great. Surelt RECOMMEND.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great BIG City view room, super clean, Staff really support... Helpful We stayed for a week in Hanoi and visited Halong Bay, Sapa and Nimh Binh on trips organised by the hotel. Hotel is really lovely, centrally located, wonderful staff (Ms Rossa Mr Jay) Breakfast was great and everyone couldn't be more helpful and courteous. Highly
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the kindness and helpfulness of the staff. Nothing was too much trouble for them. We loved the trip we booked through them to Halong Bay. The breakfast was amazing. The rooms were comfortable and clean. Nothing bad at all.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Golden Moon Hotel

Staff were very friendly. Bed was comfortable and we were given lovely refreshing drinks on arrival. The location was also very good.
Stayed 1 night in Apr 2019

10/10 Excellent

Albie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great place, amazing value in perfect location.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very polite front staff. Would stay again.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness
Very friendly and helpful staff. There was always someone on duty.
Stayed 3 nights in Jan 2019

8/10 Good

Breda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very central, staff very friendly and helpful. Nothing a problem😊🤗
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff treated us like royalty. Very good experience.
Stayed 4 nights in Nov 2018

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely gesture

We had a lovely stay in Hanoi, the staff were friendly and very accommodating. They gave us a small gift as we were leaving which was a completely unexpected and beautiful gesture. Hotel was convenient and there was a good range of food for breakfast. Thanks for a lovely stay.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near amenities, staffs are friendly and courteous...
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Pui Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated in good position, it‘s convenient to go shopping near the lake. The staff is helpful and friendly, and have great breakfast, the room is clean and comfort.
Stayed 2 nights in May 2018

10/10 Excellent

Ryan, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Biggest bed in history

The stay was great. The staff was always present and helpful and let us store our bags one day when we were passing through even though it was before our actual booked nights. And the bed was the size of two full size beds pushed together. It was awesome.
Stayed 3 nights in Apr 2018