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Halais Hotel

4.0 star property

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Photo gallery for Halais Hotel

Breakfast, lunch, dinner served; local and international cuisine
Front of property
Reception
Junior Suite | Minibar, in-room safe, desk, blackout drapes
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
48 Tran Nhan Tong, P. Nguyen Du, Hai Ba Trung, Hanoi, Hanoi
  • Hoan Kiem Lake
    ‪15 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪19 min walk‬
  • Hanoi Opera House
    ‪20 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪46 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room | Minibar, in-room safe, desk, blackout drapes

Premier Room

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Room

View from room

Deluxe Room

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Halais Hotel

4-star hotel in Hai Ba Trung
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Halais Hotel offers 40 air-conditioned accommodations with MP3 docking stations and minibars. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Halais Hotel has designated areas for smoking.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - rooftop bar. Happy hour is offered. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, French, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 423000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 1057500 per vehicle (roundtrip)
  • Rollaway bed fee: VND 423000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Halais Hotel Hanoi
Halais Hanoi
Halais Hotel Hotel
Halais Hotel Hanoi
Halais Hotel Hotel Hanoi

Halais Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

8.2/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Some really loud chickens and a rooster were under my window. The staff was friendly and helpful.
Stayed 7 nights in Jan 2025

4/10 Poor

Jason

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mosquitoes were terrible in the room. There’s holes in the floor of the bedroom. no way to prevent water getting all over the floor in the bathroom as it’s just an open tub and a shower head with a drain on a leveled floor. Don’t be fooled by the lobby and pretty design the actual rooms are quite poor in comparison to other places.
Stayed 3 nights in Mar 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check in. We got a room upgraded which was lovely. Check out was very quick. They offered a good breakfast.
King bed
Sitting area
Bathroom
Stayed 1 night in Oct 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel 15 min walk from hoan kiem

15 min from the heart of hoan kiem lake, good local eateries near by. Good location and comfortable hotel. It was quiet at night from hanoi standard. The staffs were friendly and helped us book an airport taxi, which was better pricing than grab taxi. free water was a nice add.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

geoffrey, Hanoi, Vietnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, wonderful staff, very clean and great value for your money. I would recommend to anyone. I will certainly stay there again.
Stayed 5 nights in Apr 2019

2/10 Terrible

S

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor very dirty. Laundry service is even worse, destroyed 2 pieces of my clothes.
Stayed 6 nights in Feb 2019

2/10 Terrible

Milan

Disliked: Cleanliness, staff & service, room comfort

Very bad experience

we stayed there 7 days and booked and pay in advance (the biggest mistakes). We also asked about clean and not noisy room! The place was very noisy (we stay on 5th floor) all night can hear horns of the cars, motorbikes. the worst experience was that another room made a noice during the night till 6 am when we informed reception many times with 0 % help. They call us back if alright but the music and noise was still loud especially base of speakers. We have a small kid and was impossible to sleep. Music from another room started at 10 PM and goes over whole night till 6am (it takes 4 last nights). Unbelievable how staff of the hotel was not able to solve this out. Also hot water in our bathtub was not working, as we paid for it. The mess under the bed - cigarets, empty bottles of water etc (we took a pictures). Very bad cleanliness. Smell of the room (no smoking as we were informed) was very bad (smell of cigarettes), poor breakfast as well.
Stayed 7 nights in Feb 2019

6/10 Okay

SEI

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Satoshi

Stayed 3 nights in Dec 2024

10/10 Excellent

takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very kind so that we could visit a restaurant which we really difficult to contact from foreign country. Thank you so much.
Stayed 3 nights in Nov 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Eine gutes Hotel mit ausgezeichnet Personal
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryohei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も美味しく、部屋滞在も快適でした🤗
Stayed 2 nights in Apr 2024

8/10 Good

RYO

Business traveler
Liked: Staff & service
スタッフ対応は親切と交通の便利がいい。
Stayed 5 nights in Jun 2024

8/10 Good

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel était aux petits soins!
Stayed 1 night in Apr 2024

10/10 Excellent

Hazel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Giulio Gasparri

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Let’s start with the positive: Staff is friendly and accommodating, and there is at least one receptionists with good English skills. Breakfast is various but average, nothing exceptional. Negative: The structure is quite old and would benefit a deep renovation inside. The room was quite noisy from the traffic outside and the pillow too thick without other options.
Stayed 3 nights in Dec 2023

10/10 Excellent

Süreyya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Thanh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr guten zentral, Personen freundlichen
Stayed 1 night in Jan 2023

10/10 Excellent

NAOKI

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

CHANYOUNG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

굿

깔끔하고 조식도 좋고 가격 대비 평타 굿임 물이 약한거랑 시티뷰라고 소개하고 본인들도 민망해서 웃던데 뭐 불편한건 없어서
Stayed 4 nights in Dec 2019

6/10 Okay

マス

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
仲間の部屋も含めて5部屋すべての置時計が壊れていた。びっくり。 スタッフは親切でとても良かったです。
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service
値段相応のホテル。朝食は最上階のレストランで屋外にも出られるため、解放的でいいです。朝からホテル近くで工事があり若干 うるさかったです。
Stayed 1 night in Mar 2019