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Golden Moon Suite Hotel

3.0 star property

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Photo gallery for Golden Moon Suite Hotel

Front of property
View from property
Deluxe Twin Room With City View | Desk, blackout drapes, soundproofing, free WiFi
Point of interest
Desk, blackout drapes, soundproofing, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
12A Hang Manh Street, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Thang Long Water Puppet Theatre
    ‪8 min walk‬
  • Hanoi Opera House
    ‪18 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Twin Room With City View

Deluxe Twin Room With City View | Desk, blackout drapes, soundproofing, free WiFi

Deluxe Twin Room With City View

  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Desk, blackout drapes, soundproofing, free WiFi

Family Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Desk, blackout drapes, soundproofing, free WiFi

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Desk, blackout drapes, soundproofing, free WiFi

Deluxe Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Desk, blackout drapes, soundproofing, free WiFi

Suite

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Golden Moon Suite Hotel

3-star hotel in Old Quarter
A full-service spa, a restaurant, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Golden Moon Suite Hotel offers 18 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 40-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Golden Moon Suite Hotel features a full-service spa. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Only motorcycle parking is offered.

Golden Moon Suite Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Golden Moon Suite Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Golden Moon Suite Hotel Hanoi
Golden Moon Suite Hotel
Golden Moon Suite Hanoi
Golden Moon Suite
Golden Moon Suite Hotel Hotel
Golden Moon Suite Hotel Hanoi
Golden Moon Suite Hotel Hotel Hanoi

Golden Moon Suite Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 110 out of 171 reviews
Rating 8 - Good. 47 out of 171 reviews
Rating 6 - Okay. 11 out of 171 reviews
Rating 4 - Poor. 1 out of 171 reviews
Rating 2 - Terrible. 2 out of 171 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff put in extra effort to pack lunch one day which was heart warming hospitality and says how nice this place was.
Stayed 4 nights in Jan 2025

10/10 Excellent

AIDAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful.
Stayed 1 night in Nov 2024

8/10 Good

Jojie

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel well located. Staff was extremely welcoming, friendly and helpful. Nice breakfast. You cannot ask for more for the price.

8/10 Good

Jeffrey

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean hotel in Hanoi close to many of the sites. Staff was very enthusiastic and welcoming. Would stay again.

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Oct 2023

10/10 Excellent

Veasna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from all the staff members. Great location and several dining options. Best part, you can book all your tours at the hotel. I will definitely stay there again.
Stayed 10 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service
Staff were fantastic
Stayed 2 nights in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and the staff were very helpful at all times
Stayed 5 nights in Mar 2023

10/10 Excellent

Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lily was incredibly helpful before our trip, helping us to arrange taxis for pick-up and drop-off at the airport, as well as a day trip to Ha Long Bay.
Stayed 5 nights in Mar 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel in the heart of Ha Noi

We loved our stay at the Golden Moon! It’s in a great location within walking distance to practically anything we wanted. Lily was amazing and helped us book a trip to Ha Long Bay, as well as provide airport accommodation. Everyone we interacted with was extremely kind and helpful. We will definitely stay again if we return!
Stayed 2 nights in Feb 2023

6/10 Okay

Amyn

Traveled with group
Normal
Stayed 2 nights in Feb 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location in the heart of the city Excellent pho for breakfast on their rooftop Not the ritz but incredible money for value Would stay again

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Amy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a very enjoyable stay

Had a great stay here, nice clean hotel. Staff really friendly and very helpful. Breakfast good also. I will go back to this hotel if ever I get the chance to visit Hanoi again. :)
Stayed 2 nights in Dec 2019

8/10 Good

Zo Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book now and enjoy your stay, close to the lake

Front desk staff SoLong was so very helpful nd had a great memory. She would remember what time you were to be picked up and where you were going. She was able to track down a phone number and male calls for us when we were missing the info on our booking. Elevator is great when you have luggage, easy to get around from this location
Stayed 2 nights in Dec 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk is friendly n helpful, room is comfy to stay. Perhaps the negative side maybe is the breakfast with little choices.
Stayed 3 nights in Sep 2019

2/10 Terrible

Marie

Disliked: Cleanliness, property conditions & facilities, room comfort

Moldy

Staff was okay. Room had mold growing on walls. When I complained staff offered me some tea. I chose the balcony room as reccomended by lonely planet but view was just okay and showed the alley below. Also shower was not hot.
Stayed 1 night in Sep 2019

10/10 Excellent

Chane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time. The staff is friendly and helpful. The location is perfect, close to the lake and all the tourists attractions. The room was spacious. I would highly recommend this hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute hotel in a great location!

I enjoyed staying here! The room was super clean and comfortable. The breakfast was a buffet plus a made to order entree - both pretty good. The staff are at the reception 24/7 which was helpful for our 4am check out. The hotel is in a cute alleyway surrounded by a bunch of restaurants and a 10 minute walk from the lake and bustling streets. Would recommend!
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the people here. They are kind, helpful, compassionate, and always smiling :). This is my second time here in Hanoi and I always book at Golden Moon so I can see my sister Lily, brother Chang, Son and his wife, the Awesome Chef on the 7th floor. I miss you all dearly and will see you again. Everyone please come and see for yourself :)
Stayed 6 nights in May 2019

10/10 Excellent

Haim hay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Yiing Yiing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategic located hotel with affordable price

+ strategic location + nearby has many eatery + great hospitality + clean and value for money - pillow too soft (personal thought) - too small area for breakfast
Stayed 1 night in May 2019