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Fraser Suites Hanoi

4.5 star property

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Photo gallery for Fraser Suites Hanoi

Outdoor pool
View from room
Executive Room, 1 Bedroom | In-room safe, individually decorated, individually furnished, desk
Restaurant
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Washer
  • Room service
  • Gym
  • Barbecue grill
  • Pool

Explore the area

Map
51 Xuan Dieu Street Quang An Tay Ho Dist, Hanoi, 10000
  • West Lake
    ‪4 min walk‬
  • Ho Tay Water Park
    ‪3 min drive‬
  • Dong Xuan Market
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Bedroom

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 2 Twin Beds

Full-size fridge, microwave, coffee/tea maker, electric kettle

Executive Studio, 2 Twin Beds

  • 377 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 3 Bedrooms

  • 1313 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio, 1 King Bed

Full-size fridge, microwave, coffee/tea maker, electric kettle

Executive Studio, 1 King Bed

  • 398 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, 2 Bedrooms

  • 1109 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 2 Bedrooms

55-inch Smart TV with satellite channels, TV, fireplace

Executive Room, 2 Bedrooms

  • 1055 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | In-room safe, individually decorated, individually furnished, desk

Executive Room, 1 Bedroom

  • 474 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Fraser Suites Hanoi

4.5-star aparthotel in Tay Ho
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this aparthotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a steam room, coffee/tea in a common area, and a microwave in a common area. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like a pillow menu and bathrobes.
Fraser Suites Hanoi offers 280 accommodations with fireplaces and washers/dryers. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Fraser Suites Hanoi provides a steam room and a 24-hour fitness center. The aparthotel offers a restaurant. Business-related amenities at this 4.5-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This Beaux Arts aparthotel also offers a library, barbecue grills, and a vending machine. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Fraser Suites Hanoi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Truffle Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free area shuttle
  • Car rental
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Truffle Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Toaster

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 397,000 per person
  • A restaurant
  • Coffee and tea in common areas
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed: VND 1,300,000 per night

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch smart TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a historical district
  • In the city center
  • Near the airport

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 25 floors
  • 280 units
  • Banquet hall
  • Beaux Arts architecture
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1300000.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 397000 per person
  • Airport shuttle fee: VND 1240000 per vehicle
  • Rollaway bed fee: VND 1300000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Fraser Suites Aparthotel Hanoi
Fraser Suites Hanoi
Hanoi Fraser Suites
Fraser Suites Hanoi Hotel Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Aparthotel Hanoi

Fraser Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 129 out of 202 reviews
Rating 8 - Good. 57 out of 202 reviews
Rating 6 - Okay. 6 out of 202 reviews
Rating 4 - Poor. 7 out of 202 reviews
Rating 2 - Terrible. 3 out of 202 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

longtimeagoago

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Business traveler
Liked: Cleanliness, room comfort
Tower A inconvenient as Grab can’t find the location and KNLY indicate Lobby B which is Tower B cause inconvenient with more than 1 bag walking through the resturant - very strange
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Shih Yung

Business traveler
Disliked: Room comfort
Terrible service ..
they said I used their spray but I didn’t touch anything but need to pay.They requested my friend to pay to go swimming pool but I registered 2 ppl to stay and he just come up to meet me there for 5 mins. Don’t use the pool. It is very annoying and feel very uncomfortable to be treated like a thief… not recommended to stay at all..
Stayed 1 night in Jul 2024

10/10 Excellent

Brock

Liked: Cleanliness, amenities, property conditions & facilities
This is my go to property in West Lake.
Stayed 3 nights in Jul 2024

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Le

Stayed 1 night in Jun 2024

10/10 Excellent

Silvia, san jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staps and property are very good. I am strongly recommend.
Stayed 3 nights in May 2024

10/10 Excellent

Thi Hong Loan

Stayed 6 nights in Mar 2024

10/10 Excellent

Malkia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartments, newly furbished well equiped. overlooking the lake. Great restaurat and nice gym.
Stayed 8 nights in Apr 2024

10/10 Excellent

Tyyondre

Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location for West Lake and nice apartment hotel. Nice views over the lake and very modernly refurbished.
Stayed 6 nights in Mar 2024

10/10 Excellent

vanessa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The service in this property is exceptional!!! From the front desk staff to the team on the different restaurants! Such a great atmosphere plus is a gorgeous place. Highly recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2023

10/10 Excellent

Hieu

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Cong Luan

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Trung

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and roomy. Property is a bit dated. AC in bedroom was a bit noisy, and bathroom was small and has no hangers for used towels to be reused and toilet seat with only cold water. Other than these, it is a great place. Will definitely come back.
Stayed 6 nights in Aug 2023

8/10 Good

Kia Meng

Stayed 2 nights in Aug 2023