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Eliana Premio Hanoi Hotel

4.0 star property
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Photo gallery for Eliana Premio Hanoi Hotel

Breakfast meal
Panoramic Double Room | 1 bedroom, premium bedding, pillowtop beds, minibar
Elite Quadruple Room | City view
Reception
Panoramic Double Room | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Free WiFi
$53
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
108 Hang Bong, Hang Bong Commue, Hoan Kiem District, Hanoi, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Panoramic Double Room

Panoramic Double Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Panoramic Double Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Family Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Quadruple Room

City view

Executive Quadruple Room

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 178 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elite Quadruple Room

1 bedroom, premium bedding, pillowtop beds, minibar

Elite Quadruple Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Triple Room

1 bedroom, premium bedding, pillowtop beds, minibar

Executive Triple Room

  • City view
  • Sleeps 4
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Senior Double Room

Senior Double Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Senior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Double Room

  • 178 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Eliana Premio Hanoi Hotel

4-star hotel in Old Quarter
Along with a full-service spa, this smoke-free hotel has a restaurant and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a refrigerator in a common area, and concierge services are onsite.
Eliana Premio Hanoi Hotel offers 36 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Thai massages. The spa is open daily.
The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Eliana Premio Hanoi Hotel features a full-service spa. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Hanoi hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Eliana Premio Hanoi Hotel is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Eliana Premio Hanoi Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of VND 300,000; reservation required

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Chef service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 500000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 375000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: VND 500000 (subject to availability)
  • Rollaway bed fee: VND 375000.0 per night
  • Hosted evening meal: VND 300000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Eliana Premio Hanoi
Eliana Premio Hotel Restaurant
Eliana Premio Hanoi Hotel Hotel
Eliana Premio Hanoi Hotel Hanoi
Eliana Premio Hanoi Hotel Hotel Hanoi

Eliana Premio Hanoi Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 49 out of 57 reviews
Rating 8 - Good. 5 out of 57 reviews
Rating 6 - Okay. 2 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Carmen

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and offered cake and juice at check-in. The room was spacious compared to typical hotels in the surrounding area. However the breakfast was limited and the more importantly the shower was quite old with stained walls. Overall, I would still recommend.
Stayed 1 night in May 2025

10/10 Excellent

Rajneesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel in Hanoi- highly recommended

It’s a good hotel in old quarters of Hanoi City from where several attractions like train street, Opera House etc are nearby. There is an Indian restaurant just in front of the hotel. Hence, an ideal place to stay specially for Indian Travellers. Many group tours also pickup directly from this hotel. Highly recommended.
Stayed 2 nights in May 2025

8/10 Good

ha, edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely staff and helpful I may back next vacation to stay here
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Good Hotel With friendly staff. Mostly close to everything
Stayed 6 nights in May 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly quiet room (#703), given the business of the area. Rooftop restaurant just one floor up the stairs. Excellent breakfast! Could be improved: the rainfall shower head needs all its holes pierced properly (until then, the thin jets will feel piercing to your skin), and the desk chair was too tall to sit properly when working at a laptop - there's not enough space for a person's thighs to fit under the desk.
Stayed 1 night in May 2025

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Apr 2025

10/10 Excellent

suzie

Stayed 1 night in Apr 2025

10/10 Excellent

suzie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are amazing friendly, helpful, and courteous. 5 star hotel services overall. 1
Stayed 1 night in Apr 2025

10/10 Excellent

Subhrojyoti

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a convenient location

Very friendly welcome, efficient check-in, comfortable room with balcony, good selection for breakfast, and efficient Aircon. Hotel is in a great location, walkable to train street and most sights. Staff members Grace, Ruby and Nia deserve special mention for being so helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Best location and the most helpful staff we have come across, especially Anne and Grace. Close to train street and everything was so walkable. Lovely breakfast served on the rooftop. Don’t hesitate, book here!!
Stayed 3 nights in Mar 2025

2/10 Terrible

Jenelle, Las Vegas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food doesn’t taste good
Stayed 1 night in Apr 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service !
Stayed 2 nights in Mar 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are extremely friendly and helpful, going above and beyond for guests!
Stayed 2 nights in Mar 2025

10/10 Excellent

Steve

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was very friendly and Grace gave us great tips of things to do in Hanoi. The roof top breakfast was delicious.
Stayed 1 night in Apr 2025

6/10 Okay

khuyen

Traveled with family
Liked: Staff & service
Disliked: Amenities
The property was decent but the sewage smell from the bathroom was unpleasant. I was not a fan of the buffet breakfast, have had better at other hotels. Staff were very friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location to check out the Old Quarter. It is within walking distance of many great restaurants, sites, shops, and night life. What really sets them apart though is the service they provide. The service started right after booking, with them reaching out offering private car service from the airport, offers to book trips during our stay, and just checking in as we approached our travel dates and providing very accurate instructions. From the generous welcome, to providing maps and recommendations, arranging transportation, and working with us through some travel challenges... the staff service was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Tonny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has great location in the middle of everything, entertainment, restaurants and to top it up, they have a great staff & customer service here day & night - very comfortable firm bed at night and awesome variety of breakfast - small feedback was the bathroom needs to be cleaned thoroughly as it is slippery due to mouldy - will definitely come back again here, thanks team
Stayed 2 nights in Mar 2025

10/10 Excellent

Nellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great group of staff! Very nice and accommodating. They speak English well too! Booked ha long bay at the hotel for the quickest and easiest planning
Stayed 3 nights in Feb 2025

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service
This was a comfortable and clean hotel in a very convenient location to access food, tours, and shopping in the Old Quarter. Expedia should award 6 stars for the staff at this hotel. They are friendly, helpful, and always smiling and happy. They make you feel that you are being taken care of. I would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Xai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff. Clean room
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025