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Acoustic Hotel & Spa

4.0 star property

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Photo gallery for Acoustic Hotel & Spa

Front of property
Premier Suite | Minibar, in-room safe, desk, blackout drapes
Junior Suite, 1 King Bed, Non Smoking, City View | Minibar, in-room safe, desk, blackout drapes
Bar (on property)
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
39 Tho Nhuom Hoan Kiem, Hanoi, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪9 min walk‬
  • Hanoi Old Town Night Market
    ‪14 min walk‬
  • Hoan Kiem Lake
    ‪14 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Minibar, in-room safe, desk, blackout drapes

Junior Suite, Balcony

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, blackout drapes

Premier Suite

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Family Balcony

Minibar, in-room safe, desk, blackout drapes

Suite Family Balcony

  • 753 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Royal Suite

Minibar, in-room safe, desk, blackout drapes

Royal Suite

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Acoustic Suite

Acoustic Suite | Minibar, in-room safe, desk, blackout drapes

Acoustic Suite

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Balcony

Premier Deluxe Balcony | Minibar, in-room safe, desk, blackout drapes

Premier Deluxe Balcony

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Double or Twin Room, City View

Senior Double or Twin Room, City View | Minibar, in-room safe, desk, blackout drapes

Senior Double or Twin Room, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds

View from room

Family Room, 2 Queen Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Connecting Rooms

Family Connecting Rooms | Minibar, in-room safe, desk, blackout drapes

Family Connecting Rooms

  • 484 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Non Smoking, City View

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Acoustic Hotel & Spa

4-star hotel in Hoan Kiem
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Acoustic Hotel & Spa offers 66 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body scrubs, and manicures and pedicures. The spa is open daily.
Acoustic Hotel & Spa features a full-service spa and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, a library, and tour/ticket assistance. Only motorcycle parking is offered.

Acoustic Hotel & Spa is a smoke-free property.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 500,000 per day)
  • Street parking available
  • Onsite motorcycle parking only
  • Self parking on site (VND 500,000 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No elevator

More

  • 11 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: VND 500000 per night
  • Nearby parking fee: VND 500000 per day (492 ft away)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Acoustic Hotel Hanoi
Acoustic Hotel & Spa Hotel
Acoustic Hotel & Spa Hanoi
Acoustic Hotel & Spa Hotel Hanoi

Acoustic Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 70 reviews
Rating 8 - Good. 17 out of 70 reviews
Rating 6 - Okay. 1 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, good breakfast and very close to many attractions. Great rooftop bar. Staff were excellent.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Staff went above and beyond multiple times. Great location too..
Stayed 3 nights in Dec 2024

10/10 Excellent

May

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality service and beautiful property
Stayed 2 nights in Nov 2024

10/10 Excellent

Hayden

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Bie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so please with the staff They are so helpful and kind
Stayed 4 nights in Aug 2024

10/10 Excellent

Khoa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent from the staff to the food to the location. The one minor gripe I had was the shower head did not have a lot of pressure.
Stayed 3 nights in Mar 2024

10/10 Excellent

Parimal A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Initially the room AC was not working and end up wasting 30 minutes
Stayed 1 night in Jan 2024

10/10 Excellent

Owais, Ingleburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good value for money. Recommended.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service
The staff was very friendly, professional and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Lalit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, clean property with super friendly staff. The breakfast restaurant is lovely with a reasonable selection of both Asian and Western food. Hotel is located on a busy street but wonderfully serene inside. In-room facilities are what you’d expect of any quality establishment and there was nothing wanting. The ladies in the spa are wonderful, friendly and with strong hands. I didn’t try the gym but it had two runners, weights, etc. We walked to most of the sites we wanted to see but just as easy to Grab it anywhere. They’re pretty cheap and plentiful. If we are ever in Hanoi again, we wouldn’t hesitate to stay. Definitely worth a visit.
Stayed 6 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel but average stay unfortunately

This was a nice hotel. Hotel seemed very empty due to Coronavirus probably. Staff where very friendly and accommodating. Internet was terrible. We had a room overlooking street and it was very noisy and hard to relax. Overall room was nice. Wouldn’t stay here again though due to how busy of a street it was on and the noise plus internet.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, close to everything

Very clean and comfortable hotel, with far the best bed we slept in while traveling in Vietnam! Breakfast buffet was very tasty and wide-ranging. Also a wonderful foot massage in the spa downstairs. Walkable to the old quarter, the French quarter, and the Government district. Highly recommend. Note: when we traveled in Feb 2020, the building next door was under construction between 8:30am and 5:30pm daily. This wasn't an issue for us as we were out and about during the day. If this is your first stop in Vietnam and you man need an afternoon nap to deal with jet lag, check with the hotel on the status of construction.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very accommodating staff. Helpful and friendly. Would return.
Stayed 1 night in Feb 2020

8/10 Good

Gina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, value for money!

Hotel staff were great and kind to help! Very hospitable :)
Stayed 2 nights in Feb 2020

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic stay. The staff are so friendly and helpful
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with excellent staff. They were very kind to let us rest in the spa when we arrived very early after a night train and stored our bags for us during the day until check-in.
Stayed 1 night in Jan 2020

10/10 Excellent

Deb, Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, breakfast and location. the rooms were very clean
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

10/10 Excellent

Mark, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing at Acoustic Hotel in Hanoi from the beginning to the end. We were greeted by a welcome tea drink and friendly staff. The staff was very informative from suggestions on places to see, room and breakfast info and bringing our luggage to our room. The room itself was well decorated and had a comfortable bed. The included breakfast buffet had a wide selection of tasty food, fruit and pastries and I also loved that they offered free coffee and tea in the afternoon. Also, their made to order breakfast station of omelettes, eggs, waffles, Pho, etc was delicious! The staff was very welcoming and friendly. The hotel is clean, in a great location to walk around the old quarter. I would definitely recommend this new hotel to people visiting Hanoi!More
Stayed 2 nights in Nov 2019