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Zhejiang Narada Grand Hotel

5.0 star property

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Photo gallery for Zhejiang Narada Grand Hotel

Exterior
Bar (on property)
Indoor pool
Hill Deluxe King Room | Premium bedding, memory foam beds, minibar, in-room safe
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available

Explore the area

Map
122 Shuguang Road, Hangzhou, Zhejiang, 310007
  • Zhejiang University Yuquan Campus
    ‪18 min walk‬
  • Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • West Lake
    ‪4 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, memory foam beds, minibar, in-room safe

Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Twin

  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Hill Deluxe King Room

Hill Deluxe King Room | Premium bedding, memory foam beds, minibar, in-room safe

Hill Deluxe King Room

  • 463 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Queen Room

Business Queen Room | View from room

Business Queen Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room | Living area | LCD TV

Deluxe King Room

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, City View

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior 2-bed Room

Premium bedding, memory foam beds, minibar, in-room safe

Superior 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite

Premium bedding, memory foam beds, minibar, in-room safe

Superior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Liuxia Shanjing Twin Room

Premium bedding, memory foam beds, minibar, in-room safe

Liuxia Shanjing Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Liuxia Chengyun Twin Room

Premium bedding, memory foam beds, minibar, in-room safe

Liuxia Chengyun Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Baoshi Double Bed Room

Premium bedding, memory foam beds, minibar, in-room safe

Baoshi Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Liuxia Shanjing Double Bed Room

Premium bedding, memory foam beds, minibar, in-room safe

Liuxia Shanjing Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Liuxia Chengyun Double Bed Room

Premium bedding, memory foam beds, minibar, in-room safe

Liuxia Chengyun Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Interconnecting Room

Premium bedding, memory foam beds, minibar, in-room safe

Family Interconnecting Room

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Garden Suite

Premium bedding, memory foam beds, minibar, in-room safe

Garden Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Fulan Nuancui Terrace Courtyard Room

Premium bedding, memory foam beds, minibar, in-room safe

Fulan Nuancui Terrace Courtyard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room With City View

Premium bedding, memory foam beds, minibar, in-room safe

Queen Room With City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Aroma Therapy Liuxia Double Bed Room

Premium bedding, memory foam beds, minibar, in-room safe

Aroma Therapy Liuxia Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Gem Aromatherapy Double Bed Room

Premium bedding, memory foam beds, minibar, in-room safe

Gem Aromatherapy Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Mountain-view Suite

Premium bedding, memory foam beds, minibar, in-room safe

Superior Mountain-view Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Baoshi Mountain View Double Bed Room

Premium bedding, memory foam beds, minibar, in-room safe

Baoshi Mountain View Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite - Mountain-View

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite - Mountain-View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Mountain-view Deluxe Room

Premium bedding, memory foam beds, minibar, in-room safe

Superior Mountain-view Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Discount Twin Room

Premium bedding, memory foam beds, minibar, in-room safe

Discount Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room

Premium bedding, memory foam beds, minibar, in-room safe

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Guestroom - Mountain-View (Tatami)

Premium bedding, memory foam beds, minibar, in-room safe

Guestroom - Mountain-View (Tatami)

  • Sleeps 2
  • 1 Queen Futon

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About this property

Zhejiang Narada Grand Hotel

5-star Hangzhou hotel, connected to a shopping center in Xihu
This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Zhejiang Narada Grand Hotel offers 394 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Zhejiang Narada Grand Hotel features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a health club, a hot tub, and a sauna. Guests can use the indoor pool and health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Zhejiang Narada Grand Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Window Pavilion Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Lotus Chinese Deli - This restaurant serves lunch and dinner.
Dan Gui Lou - This restaurant serves dinner only.
NASUBI - This restaurant serves lunch and dinner.
Tea Garden Lounge - Onsite restaurant.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee: CNY 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Dan Gui Lou
  • Lotus Chinese Deli
  • NASUBI
  • Tea Garden Lounge
  • Window Pavilion Cafe

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CNY 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 159 per person
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Narada Grand Hotel
Narada Grand Hotel Zhejiang
Narada Hotel
Zhejiang Narada
Zhejiang Narada Grand
Zhejiang Narada Grand Hangzhou
Zhejiang Narada Grand Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Hotel
Zhejiang Narada Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel Hangzhou

Zhejiang Narada Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 30 out of 69 reviews
Rating 8 - Good. 25 out of 69 reviews
Rating 6 - Okay. 8 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xiao Ming, Chester

Liked: Property conditions & facilities
friendly services
Stayed 7 nights in Nov 2024

8/10 Good

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

HEBER

Stayed 2 nights in Dec 2023

8/10 Good

XIA TIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
地理位置好，大堂改建后nice，伊经理友好，帮助搬行李，介绍广场上地铁出行，杭州游在世贸，我们留下美好回忆。

6/10 Okay

xiang

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
guests smoke at non-smoking floor, poor service at check-in.
Stayed 1 night in Jun 2021

8/10 Good

Yifan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
The hotel staff are very friendly and food was nice. The location is perfect, we walked to West Lake. The surroundings are very convenient. Good experience.
Stayed 2 nights in May 2021

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff speak English.
Staff were incredibly helpful and spoke English which is really refreshing in China.
Stayed 1 night in Oct 2020

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel.
A lovely hotel with a great pool and nice food. Clean rooms and friendly staff. A perfect getaway.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, good location. Booked non-smoking room but the prepared non-smoking room is full of the smoking smell. Got room changed immediately and seems an upgraded room which is a bitter bigger.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Helpful staff. Friendly.
My stay was great. No complaints. Staff was helpful. Starbucks in the hotel, which was lovely. Great location for getting to West Lake and other areas. The Spa downstairs was incredibly overpriced. Fancy hotel or not, the prices reflected that of a 5-star hotel in the States. I opted out. Hotel might could give a better guest discount to offset the inflated prices, and I bet more guests would use the service.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and only 15.min ride by taxi
Excellent! Constructions on the other side of the road so that rooms with hill view will have noise all night and day.
Stayed 4 nights in Sep 2018

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Craig, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. European conceirge was a great help!
Stayed 1 night in Nov 2017

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near West Lake
Good hotel near the enchanting West Lake and a few good hiking locations. Service was generally good and the only suggestion I have for the hotel is to provide some good tea in the rooms. The restaurant's breakfast was good too.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel and with an excellent pool !
Clean business hotel with an excellent swimming pool . I did not use the Gym but it looked good . The hotel exterior is dated but the interiors are good . Good business hotel . Walkable distance to the West Lake

8/10 Good

Verified traveler

Liked: Staff & service
Not bad at all
Nice enough room, maybe in need of a little renovation. Close to the West Lake. Roof top bar was brilliant!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to Westlake area
Very nice hotel but starting to show age. ladders in pool need to be replaced, bathrooms are very small, breakfast does not include salmon and waiters are not attentive, had to get my own coffee and refills. Moderate price is reflected in value, next door to newer, more expensive Dragon hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They tried giving me a smaller room than I payed for, had to come back down to the lobby and sort it out, didn't take much time but was frustrating nonetheless.

10/10 Excellent

Iseed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chee Tong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short business stay
Hotel is more than 20 years old. Still a great 5 stars classic hotel. Spacious lobby hall with a few restaurants to dine in. Good for business meetings at the tea house or conference however the minus point is the room is too classic design and not the modern type which you may be looking for. About 27km from the airport. Clubbing and sightseeing tourist spots to the west lake is about 10 mins car ride depend on the traffic condition.

8/10 Good

Joseph, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great area with many things to see within walking distance. Breakfast buffet was good. My only complaint with the entire place is that my room wouldnt' cool off enough for my comfort on the 75* days.