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Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Business Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to an indoor pool, New Century Grand Hotel Hangzhou provides a health club and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service. This Art Deco hotel also offers spa services, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides an airport shuttle during limited hours, a casino shuttle, and a train station drop-off service. Limited complimentary onsite parking is available on a first-come, first-served basis.

New Century Grand Hotel Hangzhou has designated areas for smoking.

  • Express check-in
  • Number of indoor pools - 1
  • Shopping center shuttle (surcharge)
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Swimming pool
  • Wheelchair accessible
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Parking (limited spaces)
  • Total number of rooms - 699
  • Number of floors - 47
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Train station drop-off (surcharge)
  • Number of swim-up bars - 1
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2005
  • Steam room
  • Free WiFi
  • Health club
  • Free wired internet
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Free long-term parking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby
  • Casino shuttle (surcharge)

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Refrigerator

Room Amenities

New Century Grand Hotel Hangzhou offers 699 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Wheelchair accessible
  • Free newspaper
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Hair dryer
  • Ceiling fan
  • Washer/dryer
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Free wired internet
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • LCD TV
  • Deep soaking bathtub
  • Rainfall showerhead
  • Private bathroom (not in room)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Paper towels
  • Freezer
  • Grab bar - near toilet
  • Wardrobe or closet

Parking

Free long-term parking , Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM.

Cafe Mediterranean - This buffet restaurant serves breakfast and dinner. Open 24 hours. Reservations are required.

Four Seasons Chanber - This restaurant serves lunch and dinner. Open daily.

I Ma Re Ga Ma - Onsite restaurant. Open daily.

Long Bar - Onsite pub. Open daily.

Yigar Bar - Onsite pub. Open daily.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 20 treatment rooms. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Facial treatments
  • Aromatherapy treatments
  • Number of treatment rooms 20
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Airport shuttle fee: CNY 18 per person (one-way)
  • Airport shuttle fee per child: CNY 18 (one-way), (from 12 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 3 AM

Minimum check-in age is: 18

Check-out

Check-out time is 2 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.

For guests' safety, the property includes a security system in each accommodation.

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Parking height restrictions apply

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 6:30 AM to 11 PM.

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

Hotel Names

  • Hotel New Century
  • New Century Grand
  • New Century Grand Hangzhou
  • New Century Grand Hotel
  • New Century Grand Hotel Hangzhou
  • New Century Hangzhou Grand Hotel
  • New Century Hotel
  • New Century Hangzhou Hangzhou
  • New Century Grand Hotel Hangzhou Hotel
  • New Century Grand Hotel Hangzhou Hangzhou
  • New Century Grand Hotel Hangzhou Hotel Hangzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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