This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Metropolo Hangzhou Railway Station East offers 192 air-conditioned accommodations with minibars and complimentary bottled water. Business-friendly amenities include desks, safes, and phones. Bathrooms include showers, slippers, and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.
A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, concierge services, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.
Metropolo Hangzhou Railway Station East is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Metropolo Hangzhou Railway Station East has a restaurant on site.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free self parking on site
Limited onsite parking
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 68 for adults and CNY 34 for children
A bar/lounge
A restaurant
Restaurants on site
Xing Lian Xin
Things to do
Gym
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Built in 2017
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Private bathroom
Shower
Slippers
Towels provided
Entertainment
TV
Food and drink
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 68 for adults and CNY 34 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Metropolo Hangzhou Railway Station East Hotel
Metropolo Hangzhou Railway
Metropolo Hangzhou Railway
Metropolo Hangzhou Railway Station East Hotel
Metropolo Hangzhou Railway Station East Hangzhou
Metropolo Hangzhou Railway Station East Hotel Hangzhou
Metropolo Hangzhou Railway Station East Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 33 out of 72 reviews
10 - Excellent
33
Rating 8 - Good. 26 out of 72 reviews
8 - Good
26
Rating 6 - Okay. 13 out of 72 reviews
6 - Okay
13
Rating 4 - Poor. 0 out of 72 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 72 reviews
2 - Terrible
0
8.8/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Good
Verified traveler
Nov 2, 2019
Liked: Cleanliness, staff & service
Verified traveler
Stayed 1 night in Nov 2019
6/10 Okay
Verified traveler
Oct 11, 2019
Liked: Amenities
Verified traveler
Stayed 1 night in Oct 2019
6/10 Okay
Verified traveler
Oct 8, 2019
Liked: Cleanliness, staff & service
Verified traveler
Stayed 1 night in Oct 2019
6/10 Okay
south east
Oct 7, 2019
Disliked: Staff & service
When we check in at 5pm, they have mentioned the room is not ready for check in. We have argue with them and at last they provide a room which the window facing the grave. We are totally disappointed.
The hotel is nice, but a little hard to find. This hotel is connected to the train station, but minimal signage. Need to follow the signs follow carpark 2 and 4, and walk through the car park, until you see a sign pointing to the hotel, which has an elevator in the carpark.
Unfortunately, the air conditioning was blowing hot air throughout. No matter how I adjusted the thermostat. When it shows the room temperature as 30°C (and it felt warmer than that), up from 26°C when I first entered room, I just gave up trying and slept with it switched off and the window open.
Loved the convenience of location. Overall experience at the hotel is great and I would totally book it again if I revisit Hangzhou and needed to transfer at Hangzhou Railway Station East.
Nice stay overall, but some guests were smoking and some rooms have no view.
Verified traveler
Stayed 1 night in Oct 2018
8/10 Good
Verified traveler
Oct 1, 2018
Liked: Cleanliness, staff & service, room comfort
Business trip
I used to stay in this hotel regularly as its convenient for business trip and quality breakfast.
Location is great and so as service
Verified traveler
Stayed 1 night in Aug 2018
8/10 Good
Verified traveler
Oct 1, 2018
Liked: Cleanliness, staff & service, room comfort
business trip
I used to stay in this hotel regularly as its convenient for business trip and quality breakfast.
Location is great and so as service
Verified traveler
Stayed 1 night in Aug 2018
6/10 Okay
Verified traveler
Sep 17, 2018
Average
Very close to the train station, but staff is not really professional and did not help with luggage or held the door open.
Room was very nice but noisy, and I did not really like the bath layout. Other than that, valhe for the money