Deluxe Twin Room
Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$132*
Per night/room
May 6 - May 7
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Kempinski Hotel Hangzhou features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.
This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 21528 square feet (2000 square meters) include conference space. This luxury hotel also offers a sauna, a rooftop terrace, and spa services. Complimentary self parking is available on site.
Kempinski Hotel Hangzhou is a smoke-free property.
- Number of indoor pools - 1
- Elevator
- Rooftop terrace
- Fitness facilities
- Number of bars/lounges - 2
- Full-service spa
- 24-hour front desk
- Conference space
- Business center
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Smoke-free property
- Number of coffee shops/cafes - 1
- Swimming pool
- Safe-deposit box at front desk
- Conference space size (meters) - 2000
- Spa services on site
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 3
- 24-hour business center
- Concierge services
- Conference space size (feet) - 21528
- Snack bar/deli
- Pool umbrellas
- Laundry facilities
- Total number of rooms - 326
- Wedding services
- Garden
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
Room Amenities
Kempinski Hotel Hangzhou offers 326 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- Room service (24 hours)
- Designer toiletries
- Desk
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Flat-panel TV
- Free WiFi
- Pillow menu
- TV size: 50
- TV size measurement: inch
- Rainfall showerhead
- Connecting/adjoining rooms available
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Window screens
- Laptop-friendly workspace
- LED light bulbs
- Recycling
- Reusable coffee/tea filters
- Child-size slippers
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Morph Rooftop Bar - This rooftop bar overlooks the garden.
Zi Chen - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Freida - This restaurant specializes in German cuisine and serves lunch, dinner, and light fare. Open daily.
Berthold Delikatessen - This delicatessen serves light fare only. Open daily.
Kitchen at K - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.
Spa Services
Kempinski The Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is open daily.
- Deep tissue massage
- Number of treatment rooms 5
- Couples treatment rooms
- Sports massage
- Body treatments
- Body wraps
- Detoxification wrap
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 164 per person
- Rollaway bed fee: CNY 408.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property does not follow regional sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 408.0 per night.
Pet Policy
- Pets not allowed
We should mention
Pool access available from 6:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Hotel Names
- Kempinski Hangzhou
- Hotel Kempinski Hotel Hangzhou Hangzhou
- Hangzhou Kempinski Hotel Hangzhou Hotel
- Hotel Kempinski Hotel Hangzhou
- Kempinski Hotel Hangzhou Hangzhou
- Kempinski Hotel
- Kempinski
- Kempinski Hotel Hangzhou Hotel
- Kempinski Hotel Hangzhou Hangzhou
- Kempinski Hotel Hangzhou Hotel Hangzhou
Awards & Affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- EarthCheck
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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